All Star Honda Abilene

It was absolutely horrible Experience This was not a very good experience overall I got a detail and a tune up on my car and the detail was absolutely awful I paid 149.99 $ and it look li This was not a very good experience overall I got a detail and a tune up on my car and the detail was absolutely awful I paid 149.99 $ and it look like a $30 detail I went back in there for them to re-detail it and it looked worse than when I took it in I would not recommend getting your car detailed here ever. We were supposed to receive a check in the mail a couple days after for a refund and we still haven’t received the check and it’s been well over a week now that we were supposed to get the check customer service has been Good with how friendly they have been and the management was very helpful and was just disappointed overall they decided to give us our money back yet again we haven’t received the check though! More

Good service but they didn’t mention if they checked the eng ine filter. Thought that was suppose to be checked when they change my oil ine filter. Thought that was suppose to be checked when they change my oil More

My wife purchased a 2015 Honda Odyssey from Honda of Abilene. When the purchase was made, the vehicle had not yet been cleaned up or detailed. They gave my wife a loaner while they cleaned it up, and fi Abilene. When the purchase was made, the vehicle had not yet been cleaned up or detailed. They gave my wife a loaner while they cleaned it up, and fixed other issues that were wrong with the vehicle. When we picked up the vehicle, the cleanliness on the outside exposed the significant amount of hail damage that WAS NOT visible at the time of the sale. When I expressed my concern to the manager on duty, (Jacob) he said that they knew about the damage, and it was "priced accordingly." The damage was never disclosed in the agreement, and when my wife asked the salesman about it the next morning, he was apologetic and claimed he did not know about the hail damage. As a former paint and body technician, I know how much hail damage affects the value of a vehicle. I informed him I would have no problem keeping the vehicle, but they needed to repair the damage. They have refused to do so, and now we are stuck with a vehicle with significant hail damage! I highly recommend NOT purchasing from Honda of Abilene, as this sale proves their dishonesty and lack of care for their customers. I feel like they took advantage of the situation of my wife needing a family vehicle, and were more worried about making a quick, devious sale instead of an honorable one. More

Didn’t find problem with battery. Had oil change done and asked them to be sure to test the battery. They said the battery checked out fine, but it apparently will not hold a charge. Had oil change done and asked them to be sure to test the battery. They said the battery checked out fine, but it apparently will not hold a charge. More