All Star Honda Abilene
Abilene, TX
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1,796 Reviews of All Star Honda Abilene
Great service, my daughter is satisfied with the service on her first car, so she she is happy, has to wait a bit because the part that was needed took a little to arrive, but overall happy with the service on her first car, so she she is happy, has to wait a bit because the part that was needed took a little to arrive, but overall happy with the service More
Terrible experience. I got dumped off to another salesman who had no business working solo. He was very inexperienced. He argued with me on several things. I wanted more for my trade in and was told is was who had no business working solo. He was very inexperienced. He argued with me on several things. I wanted more for my trade in and was told is was a waste of time for him to try. He belittled me about my trade in and the condition it was in. He made a huge deal about the car being due for an oil change without knowing the the history. The status of the oil change should not matter. If they plan on putting it on the lot it should be fully serviced ahead of time. If it goes wholesale who cares. The only pleasant part of the entire transaction was the dealing with the finance. Even than I have yet to receive anything from the finance company. I believe Jimmy Jones was the salesman. Honestly if my wife hadn't been set on the car I would have to walked out. I highly doubt I'll ever do business with Honda of Abilene again. More
Would appreciate being able to make appointments such as oil changes. If they want to take 1 hr 45 minute for an oil change - they should offer a loaner car so that the customer can run a few errands. oil changes. If they want to take 1 hr 45 minute for an oil change - they should offer a loaner car so that the customer can run a few errands. More
Quick fast service and great customer service. Got my vehicle pulled in quickly. Art was able to get it done very fast. Also nice spaced out lobby with vending vehicle pulled in quickly. Art was able to get it done very fast. Also nice spaced out lobby with vending More
Arthur of Service Dept. was very accommodating as always. Polite and courteous. Always recommends on whats best for your vehicle. fast service and no hassle Polite and courteous. Always recommends on whats best for your vehicle. fast service and no hassle More
Nice but also hard to deal with or get in touch with. Terrible communication. Wouldn’t buy from there again. Needs better customer service skills Terrible communication. Wouldn’t buy from there again. Needs better customer service skills More
They have yet to fix the problems on my car. excuses one right after the other they wont provide me with a car to drive while fixing issues not disclosed during the sell right after the other they wont provide me with a car to drive while fixing issues not disclosed during the sell More