All Star Honda Abilene
Abilene, TX
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1,796 Reviews of All Star Honda Abilene
My wife was recently traveling from Midland to Plano when a warning light began flashing. She pulled over and called me. I asked her to get back to the Honda dealership in Abilene. I called the service de a warning light began flashing. She pulled over and called me. I asked her to get back to the Honda dealership in Abilene. I called the service dept and spoke with Phil McArthur. I explained the situation and asked him to be looking out for her. When my wife arrived Phil was there to greet her and was reassuring, putting her concerns at ease and that they would see what was going on with her Accord. Everyone in the service department was extremely accommodating as they not only addressed the warning light issue, but a couple of other request that we had, and this all being a pop-in unscheduled service appointment. I was greatly relieved knowing that Phil was taking such good care of my wife and fixing the problem with the car. Phil was super friendly and professional. He called my wife the next day to check and make sure she had made it home okay. Customer service like this is a rarity these days. We are both thankful for Phil and feel like we have a good friend in Abilene if we ever have something like this happen again. More
I've always had a good experience with Honda of Abilene (this is my third Civic). On this occasion, I hadn't yet received the money from the insurance company that would allow me to put down $5,000 on ano (this is my third Civic). On this occasion, I hadn't yet received the money from the insurance company that would allow me to put down $5,000 on another car and so I just took $2,500 out of savings. In spite of the lower downpayment, Samantha worked with me and was able to sell me a new car at a monthly payment I could afford, for which I am very grateful. I've never actually been financed by Honda before and thought it might be because I still had the unpaid loan to Wells Fargo on my credit report for another week or so and it was hard to find a bank who would finance the second loan. At any rate, I appreciate her being able to work it out so I could go ahead and buy another car and not have to be without a car until all the mess with the insurance company and Wells Fargo was sorted out. I also spoke to a manager or assistant manager just before leaving the lot who was very nice, but I'm afraid I don't remember his name. I certainly plan to continue to go to Honda of Abilene when needing a new car, although I hope it will be some years yet before I need another one. More
My experience with this dealer has been a positive one in every way. Both of the sales people who helped me were very knowledgeable of the products that were offered. They went to every length to assure m every way. Both of the sales people who helped me were very knowledgeable of the products that were offered. They went to every length to assure my satisfaction with the product that I chose. They were of the utmost in friendliness, courtesy and interest in me, as a person. I would (highly) recommend these two sales people, as well as the entire dealership as a whole, without reservation. More
It started with a knowledgeable salesperson who knew a great deal of detail about the operation and features of the Rangeline I purchased. Financing and title paperwork went very smoothly and getting 1.9% great deal of detail about the operation and features of the Rangeline I purchased. Financing and title paperwork went very smoothly and getting 1.9% financing was an added bonus. At delivery, the dealer's representative briefed all the details and functions of the vehicle. We have purchased our last three new Honda vehicles from this dealership. A 2006 Civic, a 2009 CRV and now the 2012 Ridgeline. We have never been anything other than extremely happy with sales and service. More
Experience has been good/great---far better than what is "expected" from a car dealership, bought used Pilot--car was well prepped, price was good, paperwork was handled efficiently "expected" from a car dealership, bought used Pilot--car was well prepped, price was good, paperwork was handled efficiently More
I came into Honda of Abilene looking to upgrade my 08 Chevy Cobalt, but not expecting too much because of what I still had left to pay on it. I worked with Samantha, who was very helpful and made me feel Chevy Cobalt, but not expecting too much because of what I still had left to pay on it. I worked with Samantha, who was very helpful and made me feel very comfortable. She helped me to understand a lot of things I didn't have explained to me at the last dealership I'd gone to. There was a time or two I wasn't sure I'd even get approved for any kind of financing, but she never let me feel like I was wasting her time. She also helped me to pick out which car I liked - I told her what I wanted, what I didn't want, and she lead me to exactly what I wanted. Most importantly, I didn't feel like I was talking to a Sales Consultant, but a real person. Everyone at the dealership that I interacted with was very friendly. Everyone had a smile on their face, and I definitely got the feeling that everyone cared about what they were doing. The prices were about what you'd expect for the cars they had. If you were to look up the prices on Blue Book, you'd find they were right about on the money. I felt really good about what I paid. Overall, I left feeling very happy. They helped me to get what I wanted for what I wanted to pay. I didn't feel pressured at all, and was given many options, each spelled out for me, very clearly. I'd recommend this place to anyone, any time. More
My daughters and I went to Honda of Abilene to look at a new CR-V. David was extremely helpful and worked very hard to find us the color that we wanted. Everyone at the dealership was very kind and helpful new CR-V. David was extremely helpful and worked very hard to find us the color that we wanted. Everyone at the dealership was very kind and helpful, especially to my daughters as they waited in the lobby for me to conclude the deal. Very satisfied with David Custred's professionalism and hard work. More
My husband went in for an oil change and decided to look at the CRV'S and Pilots's with no intention on buying. He had a few questions on the newer Pilot. Laura Heggedahl introduced herself and answered his at the CRV'S and Pilots's with no intention on buying. He had a few questions on the newer Pilot. Laura Heggedahl introduced herself and answered his questions sufficiencly enough for him to call and invite me to see the new pilot. Our problem was we had less than 20,000 miles on our present Pilot. The more we viewed the new Pilot and Laura's knowedgeable points of interest on the newer Pilot, we overcame my doubt. (Laura even informed him of a feature on our old Pilot he was not aware of.) We bought the newer Pilot and could not be happier. Thanks to Laura. George and Teresita Ramirez More
I am extremely pleased with the service that was provided to me recently. I have purchased 4 vehicles from this location in the past 10 years and I plan on purchasing number 5 from them as well. I would re to me recently. I have purchased 4 vehicles from this location in the past 10 years and I plan on purchasing number 5 from them as well. I would recommend this dealer to anyone. As a matter of fact, I have a friend who is currently in the market and I told her about this dealership. More
Our experience with Laura was awesome. She and everyone at Honda of Abilene who helped us was very nice and helpful. We would definitely recommend this group to anyone we know looking for a car and will at Honda of Abilene who helped us was very nice and helpful. We would definitely recommend this group to anyone we know looking for a car and will always come back to them for our vehicle needs. More