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All Star Honda Abilene

Abilene, TX

3.9
1,796 Reviews

1399 S Danville Dr

Abilene, TX

79605

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1,796 Reviews of All Star Honda Abilene

June 20, 2016

Horrible customer service Bought a brand new vehicle, can never get anyone returned calls on issues with this vehicle, we will never ever use this dealership again. Issues from More

by GloriaS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Burgh
Jun 22, 2016 -

All Star Honda Abilene responded

Hello Gloria, I apologize that we haven't been able to get in touch with you, the number we've been using to reach you has not been answered. We do appreciate your business and please let me know if we can assist you in the future. Respectfully, John Corona General Manager Honda of Abilene

June 07, 2016

Excellent Service My wife and I often take our Toyota Highlander for service at Honda of Abilene. The service staff is always friendly and knowledgeable. The wait is More

by Nathan Monroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service and Parts
June 07, 2016

Great Experience!!! My husband and I went to this dealership to have a factory recall taken care of on his car. A truck caught our eye while we were there. We had just en More

by Jphall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patsey Bigham, Shan Newton, Keith Davis
June 04, 2016

Quick and painless Many times buying a new vehicle can be draining, not only on one's pocketbook, but also on their time and emotions. Steve Burgh and Eric VanDerVlist More

by RBinClydeTX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric VanDerVlist, Steve Burgh
June 04, 2016

FIRST RATE SERVICE Beginning with the purchase of my car and all subsequent service visits, dealing with this Honda dealership has been an A-ONE experience in all respec More

by Bobbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar (most recently), Service and Parts, Eric VanDerVlist
June 04, 2016

Warranty Bought a 2014 Sentra from Steve Burgh. He said the car had a 30 day "off the lot" warranty and it also had 57 miles left on the factory warranty. More

by Bryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Davies, Steve Burgh
Jun 13, 2016 -

All Star Honda Abilene responded

Hello Bryan, Thank you for the feedback, we will work to better our process of analyzing the vehicles that come to us. I am glad our Sales Manager, Shane, was able to speak with you and refund the money for a new battery. If we can help in any other way, please let us know. Best, John Corona General Manager Lithia Honda of Abilene

June 02, 2016

Worst Service In 10 years Rude, incompetent, and had to send them back out to the car twice just to finish the inspection and refill the fluids after an oil change. Then had to More

by bhail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service staff and manager, Service and Parts
Jun 13, 2016 -

All Star Honda Abilene responded

Hello bhail, I apologize on behalf of my service team for the issues. We hope to learn from our mistakes, and appreciate you letting us know our failures. I welcome the opportunity to gain back your trust and bring you back as a customer for life. Respectfully, John Corona General Manager Honda of Abilene

May 11, 2016

Courtney Jones is the greatest!!! Courtney Jones was so helpful and did a wonderful job at making sure i drove off with my dream car!!thank u so very much Courtney!!! More

by Del5martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courney Jones
April 06, 2016

Courtney jones rocks!!! Courtney Jones dos a fantastical job of helping me and my mother in to the car she has been wanting and she is so excited!!! Courtney jones needs a bi More

by Ashley01
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Jones
March 22, 2016

It's the little things that add up! I was seriously looking to purchase a different car brand when my husband suggested i look at Honda of Abilene. So glad I did! Right from the start More

by Margaret D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Williiams, Shan and Michael Thompson
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