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All Star Chevrolet
Baton Rouge, LA
84 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Chevrolet experience. Come in to test drive a new or pre-owned vehicle, ask questions about Chevrolet financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come experience the All Star Chevrolet difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 84 reviews
April 06, 2022
We’ve purchased all our vehicles from All Star Chevy since 1994……they’ll always been courtesy, honey and very friendly. Customer service and servicing department is the best in Baton Rouge. Why woul since 1994……they’ll always been courtesy, honey and very friendly. Customer service and servicing department is the best in Baton Rouge. Why would we EVER buy anywhere else….we don’t! More
by Charles Erwin
Employees Worked With
Service Dept
March 31, 2022
Fantastic! ! Corey did everything to make my truck buying experience exciting and easy. I recommend everyone to go see him for your next purchase. ! Corey did everything to make my truck buying experience exciting and easy. I recommend everyone to go see him for your next purchase. More
by Bullfrog1833
Employees Worked With
Corey
March 30, 2022
A true All Star Team! Sierra personality is OUTSTANDING and John's is impeccable. Sierra is the perfect opener and John is the perfect closer. Thanks John and Sierra! Sierra personality is OUTSTANDING and John's is impeccable. Sierra is the perfect opener and John is the perfect closer. Thanks John and Sierra! More
by Betts 1500
Employees Worked With
John and Sierra
March 20, 2022
Great experience. Dealership did everything they could to earn my business. Thank you so much guys. I absolutely love my new truck !!! Dealership did everything they could to earn my business. Thank you so much guys. I absolutely love my new truck !!! More
by tfanguy48@cox.net
Employees Worked With
Corey
February 03, 2022
Was interested in purchasing a new truck there until I was told there is a price adjustment of $3000 over sticker price. That’s what I consider price gouging! Go buy elsewhere, other dealers not doing tha was told there is a price adjustment of $3000 over sticker price. That’s what I consider price gouging! Go buy elsewhere, other dealers not doing that! More
by djbergeron69
Employees Worked With
Chris
January 18, 2021
I’m extremely dissatisfied! I purchased 2 vehicles from this dealership in 2018. My 2018 suburban isn’t running! I replaced the battery and still having trouble! I have to get someone to jump me off just t this dealership in 2018. My 2018 suburban isn’t running! I replaced the battery and still having trouble! I have to get someone to jump me off just to crank it . I called to schedule to bring it in and they can’t get me in for 5 days, they won’t even let me bring it and leave it! I will never do business here again! More
by Kt282144
Employees Worked With
service manager
November 22, 2019
I brought my Chevrolet Volt to All Star Chevrolet on Airline Highway. This is the dealership I purchased the car from. It sat in the lot for 2 weeks (with 0 communication or updates) before they start Airline Highway. This is the dealership I purchased the car from. It sat in the lot for 2 weeks (with 0 communication or updates) before they started working on it. The mechanic, which has to be an electric car mechanic, then worked on the car for around 2 weeks. He did not get the car fixed, then quit to go work at Brian Harris. I was then contacted, 1 month after they received the car & told they didn’t have it fixed, could no longer work on the car & I owed them $1200. I told them there was no way I would pay for a car that isn’t repaired. They said, ok $1000. I again said I am not paying for a car they couldn’t fix. They said, ok $900. They offered NO RESOLUTION to the problem. Just told me I had to pay for the repairs to a car that was not fixed. So, I offered a solution. Contact Brian Harris, get as much information from the mechanic as possible. If we could agree that he was on the right track, I would be willing to get the car to Brian Harris & they could figure out what I owe each location once the car is fixed. Tommy Little, the service manager agreed. I then get a call 1 month later. I am not exaggerating. It’s been over 2 months since they received my car at this point. A different service manager, Steve Wright tells me in the past month they were “unable to get in touch with the mechanic” & I still owe $900. Again, no offer to resolve the issue, just pay for work on a car that’s not working properly. He also threatened to send the car to a storage lot at a cost of $35/day that I would have to pay. When it’s been sitting in their lot for over 2 months, it’s all of the sudden in the way. This is the worst customer service I have ever received in any situation. It’s mind numbing that they want to stand behind the work they did in this situation. They don’t even have the capability to fix the car & want me to pay. I consulted about 6 mechanics & they all advised me not to pay a penny. Most stated that they would never charge a customer for a car they could not get fixed (obviously). This place couldn’t get my car fixed, still tried to charge me, and refuses to offer any solution. Horrible. Inexplicably horrible. More
by cestess
Employees Worked With
Tommy Little, Steve Wright
January 27, 2019
Fast, Friendly Service It's always easy to make an appointment. The service associates are very helpful and professional. I personally recommend Mark Walter. He's handles bo It's always easy to make an appointment. The service associates are very helpful and professional. I personally recommend Mark Walter. He's handles both my vehicles and does an excellent job. More
by Man O' War
Employees Worked With
Mark Walter
