All American Ford of Hackensack

Warranty Service Kenny & his manager Tim arranged for service and a courtesy car immediately after my call of a engine warning on my car. The problem was quickly repai Kenny & his manager Tim arranged for service and a courtesy car immediately after my call of a engine warning on my car. The problem was quickly repaired at no expense to me and the use of a courtesy car was greatly appreciated! More

GREAT DEAL. WENT ABOVE AND BEYOND OVERALL I HAD A GREAT EXPERIENCE IN LEASING MY NEW F150 STX. RYAL WORKED WITH ME TO GET THE NUMBERS WHERE I NEEDED THEM TO BE. I REALLY APPRECIATE THA OVERALL I HAD A GREAT EXPERIENCE IN LEASING MY NEW F150 STX. RYAL WORKED WITH ME TO GET THE NUMBERS WHERE I NEEDED THEM TO BE. I REALLY APPRECIATE THAT HE WENT ABOVE AND BEOYOND TO HELP ME OUT. More

Leasing for the First Time I had been procrastinating for over a year about leasing a vehicle. Just the thought of having to deal with an aggressive salesman kept me from going I had been procrastinating for over a year about leasing a vehicle. Just the thought of having to deal with an aggressive salesman kept me from going into a dealership. Finally, I walked into All American Ford in Hackensack and fortunately I met Rudy Porter, Sales Consultant, who was just fantastic. He listened to my needs and spent the time explaining the leasing process. Rudy was patient and extremely helpful in every aspect from beginning to end. Thank you again Rudy for helping me lease the 2014 Ford Focus. It was such a pleasure meeting you and doing business with you. You made it happen! More

oil change went in for oil change and slow leak in tire, was taken care of promptly and in a very friendly manner.. will definitely go back. went in for oil change and slow leak in tire, was taken care of promptly and in a very friendly manner.. will definitely go back. More

Kenneth Whyte - Service Writer What can I say except Ken Whyte is what customer service is all about. I had recently purchased a new 2014 Ford Edge and had a giant spike in the tire What can I say except Ken Whyte is what customer service is all about. I had recently purchased a new 2014 Ford Edge and had a giant spike in the tire. I arrived at the dealership 10 minutes before closing. He did not hesitate helping me. It was a wonderful experience. I will definitely be a customer for many years to come. More

Finally a Great Customer Service I recently went to this dealership for service and I usually leave either upset or just okay. This time I was checked in by Ken and he made it an exc I recently went to this dealership for service and I usually leave either upset or just okay. This time I was checked in by Ken and he made it an excellent experience. He was so nice but the most important thing was that he said he will take care of it and will call me when the part arrives in two days. He did call me in two days just like he said he would. In my experience dealing with the service department and others that work there, they don't follow through with their words. I have to call them and ask where my part is and when I ask why didn't someone call me their reply is "I don't know." No apology! Now, I know who to go to. Thank you Ken! More

Honest Got a quote on line from Vivian, went to dealership spoke with Rudy explained what i was looking for and got it. and Abdul put it on paper and home i Got a quote on line from Vivian, went to dealership spoke with Rudy explained what i was looking for and got it. and Abdul put it on paper and home i went with my new Fiesta. Thank You More

This is why I keep returning to All American Ford. I've been purchasing Ford trucks since 1977, and have over the years owned 8. I shop around alot to compare prices for the best deal. I went back to A I've been purchasing Ford trucks since 1977, and have over the years owned 8. I shop around alot to compare prices for the best deal. I went back to All American and met Larry Rubin. From the beginning, Larry was straight-forward, honest and organized. We worked on a price the first night, and the next day gave he gave me a followup phone call. I continued shopping around and kept Larry informed what I was doing. I went to several other local Ford dealerships but ended up back at All American. Larry had the best price, but his professionalism, organizational skills and honesty are what made me purchase my 3rd truck from All American. The sales staff also made followup phone calls on our sale progress and treated you like a customer should be treated. That's why I've been coming back and buying since 1996. Great job Larry and staff! More