All American Ford of Hackensack

i would highly recommend this dealer to any of my friends and family the sales staff was so helpful and helped me with all of my issuses that needed to be addressed when buying this vehicle. and family the sales staff was so helpful and helped me with all of my issuses that needed to be addressed when buying this vehicle. More

I just leased a new Explorer through this dealership and could not be happier!!! The price was right, the 2 men that helped me were wonderful and I love my truck. could not be happier!!! The price was right, the 2 men that helped me were wonderful and I love my truck. More

Everyone was friendly at this dealership - even the associates we were not directly dealing with. It was not stressful - as one expects when purchasing a car. I would go back and send friends/family. associates we were not directly dealing with. It was not stressful - as one expects when purchasing a car. I would go back and send friends/family. Pat Ferry was wonderful. Not pushy, relaxed and helpful. More

Jim was very engaging from the minute I entered the dealership. He was able to answer my questions without being pushy. He was very knowledgable about the F 150 Ecoboost. He made the buying experience dealership. He was able to answer my questions without being pushy. He was very knowledgable about the F 150 Ecoboost. He made the buying experience very positive and I would highly recommend the Dealership and working with Jim. More

I paid a deposit of 500 to locate a 2011 ford edge and they told me that it would be one price and that price was guaranteed as long as the car was the car on the locate order. When I went to the dealers they told me that it would be one price and that price was guaranteed as long as the car was the car on the locate order. When I went to the dealership to pick the car up they told me I couldn't take control of the vehicle because Mr. Plunkett was not in and no other sales manager could do the deal. I was told by Mr. plunkett to pick the vehicle up on Tuesday and that the deal was golden. My sales agent javon said that their was a problem with the appraisal and that the payment might go up. They said that Mr.Plunkett was supposed to call back and OK the deal. He never called back and I never recieved a phone call from Javon telling me that the deal was good which is what they told me they were going to do. I went to another FORD DEALERSHIP and they worked out a deal for me. ALL AMERICAN FORD PRACTICED DECEPTIVE SALES PRACTICES AND THE DEALER I MADE THE DEAL WITH TOLD ME THAT ALL AMERICAN WOULD NEVER HAVE MADE THE DEAL THEY PROMISED. More

The worst Dealer .You going to have the worst experience if you buy from them Good Lack to you I got screw.I have to go on cOURT TO GET MY Registration back and Plates they would give to me with out payin if you buy from them Good Lack to you I got screw.I have to go on cOURT TO GET MY Registration back and Plates they would give to me with out paying them Cash with no receipt I have drive at least two month with no registracion untill Court order them More

This is the worst dealership I have dealt with in my life .the Gm is a unprofessional jerk. Stay away from these fools there ignorant management team . The Gm actually wiped his rear with deal the was pre .the Gm is a unprofessional jerk. Stay away from these fools there ignorant management team . The Gm actually wiped his rear with deal the was present end to him on a $56,000.00 suv I offered $53,000.00. If I had to work for a jerk like that I would rather hand out smiley faces at Walmart More

HORRIBLE - the car service experience was awful.I had problems with the car from day one the passenger airbag light kept going on and then they disconnected by autostart because they said that was the pr problems with the car from day one the passenger airbag light kept going on and then they disconnected by autostart because they said that was the problem because it wasn't a ford part - I bought this car brand new from a ford dealer why would there not be a ford part in it. The lease return only done Monday - Friday from 11 - 4. After several phone calls and no satisfaction I told the girl that I was returning it at 8:30 a.m. and if no one was there to take it I was taking off my plates and leaving it on the lot. Finally received a phone call back that I would be met by a 'leasing specialist' who took the odomoter reading and gave me my plates. I hope I never hear from them again, but I'm sure they'll find someway to torment me further. BTW I bought a Volvo! More