All American Ford in Point Pleasant

E xcellent service. Great price. Quality work Clean E xcellent service. Great price . Quality work Clean comfortable area. Friendly staff.Water coffed clean bathroo m Great appointment scheduling. E xcellent service. Great price . Quality work Clean comfortable area. Friendly staff.Water coffed clean bathroo m Great appointment scheduling. To temperature comfortable Low noise level. More

A pleasure to deal with not only with My sales rep Jason A pleasure to deal with not only with My sales rep Jason but all the staff. Everyone was very professional and very accommodating Made the entire p A pleasure to deal with not only with My sales rep Jason but all the staff. Everyone was very professional and very accommodating Made the entire process seamless. Thank you!!! More

I enjoy the staff for there knowledge and understanding, how important my truck is my source of income. This is why I only go to here. how important my truck is my source of income. This is why I only go to here. More

I HIGHLY recommend All American in Point, their service department is amazing !!! I am a single mom that works two jobs and they are very accommodating and do whatever they can to make my visits quick and department is amazing !!! I am a single mom that works two jobs and they are very accommodating and do whatever they can to make my visits quick and painless. They tell me exactly what I really need done . More

The overall experience at All American Ford was excellent! Truck was very clean, people were very accommodating, I would absolutely recommend them to all friends! excellent! Truck was very clean, people were very accommodating, I would absolutely recommend them to all friends! More

Service is horrible. They don’t follow through with what they say! I’ve been waiting for 4 months for the spare key and every time I call they pretend to help and say they’ll call back to update me on the s they say! I’ve been waiting for 4 months for the spare key and every time I call they pretend to help and say they’ll call back to update me on the situation but never do. I’ve called over 15 times and I still haven’t gotten my spare key. More

As usual, All American Ford Service Team is cordial, friendly, timely and efficient. They schedule me in early, let me set up my PC and stay in touch with my employer from the waiting room, and keep me friendly, timely and efficient. They schedule me in early, let me set up my PC and stay in touch with my employer from the waiting room, and keep me informed as to progress with my vehicle. They do excellent work, are safe, and efficient at a reasonable rate! I’m very pleased with the Team at All American. More

Three times in the past two years they failed to rotate the tires and I caught him when I took it in for an oil change I had marked the tires I’m the jerk for going back there never again the tires and I caught him when I took it in for an oil change I had marked the tires I’m the jerk for going back there never again More

Absolutely worst experience by FAR! Vehicle purchased - 2017 Ford F-150- was first not certified as it claimed to be online- was told I had to pay an extra $500 to get it certified- I traded in a perfectly 2017 Ford F-150- was first not certified as it claimed to be online- was told I had to pay an extra $500 to get it certified- I traded in a perfectly well maintained 2011 keep wrangler w/ no issues!! After 1day of purchasing/taking home new vehicle- there was two oil leaks on my concrete driveway way- also the salesman saw the check engine light on during test drive and told me n my wife - we’ll just reset the code- After 7days of service having my new truck/ then taking truck home/ the check engine light on again the next day!!! - I have brought it back again and it is still in service for 2days now- same code error! I’m paying for a vehicle that I have driven for 2days out of 10- totally unacceptable- More

Had appointment, within 10 minutes they had my car in shop and corrected the problem I was having Very satisfied with the service department, friendly and helpful shop and corrected the problem I was having Very satisfied with the service department, friendly and helpful More