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All American Ford in Point Pleasant

Point Pleasant, NJ

4.6
389 Reviews

3306 Bridge Ave.

Point Pleasant, NJ

08742

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389 Reviews of All American Ford in Point Pleasant

January 12, 2022

Excellent service and I did not have an appointment when I went there today Have brought a few of my vehicles there for service Always comfortable and satisfied with their work It is not expensive More

by Spud1674
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Loving
December 28, 2021

Excellent customer service and mechanics highly recommended. Problem solved quickly and professionally. Would recommend this dealership service to everyone 👍👍👍. More

by Cathy Szeg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew, Joey Delorenzo, Ryan Loving
Feb 14, 2022 -

All American Ford in Point Pleasant responded

Thank you for leaving a positive 5-star review and the kind words about our team, from the entire family here at All American Ford in Point Pleasant

December 12, 2021

Been going to these guys for years! Since the mid-90s. Bought 4 vehicles there as well. Service is always great, courteous, on time and reasonable. Had a small issue with a new cell phone 'sync'g' it to m More

by michaeljdav
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom, Andrew, Joey Delorenzo, Ryan Loving
November 21, 2021

The dealership never kept me waiting long, even if I came unannounced. They were very knowledgeable and explained various options. Communications was not predictable, however, as the Sales force is tempora More

by mpalazz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wanda, Ahmed Elmaghrbi
November 12, 2021

Veh was fixed just fine. Question I had on the bill (charges) not explained sufficiently More

by davem95
Recommend Dealer
Yes
Employees Worked With
Service department
November 07, 2021

People are pleasant, fast, and efficient. Wouldn’t think of letting anyone else maintain my car. More

by careyjj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Loving
November 05, 2021

Great service department, staff is very friendly, always take care of me, no surprises when I come here. More

by Lombardo.tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Delorenzo, Ryan Loving, Tim Orland
October 31, 2021

The WORST dealership I have ever experienced 2 trucks bought from them and nothing but problems. As you can read in other reviews the service department is a joke. They can’t fix anything on the first tr More

by Bobby.mccready
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Orland
Nov 01, 2021 -

All American Ford in Point Pleasant responded

Bobby, we understand that a similar situation happened like this 3 years ago with your old King Ranch. Your new one is a 2018 with 40,000 miles on it and besides the latest issue of the leaking sunroof, we haven't seen it in service for years. We are never able to verify the leaking sunroof while the truck is here. If we don't verify and see a problem like that happening, we are unable to fix it. It is your right to file complaints with whatever entity you choose and we'll be happy to explain everything to whomever reaches out to us. We wish you the best of luck with your trucks and hope that another Ford dealership can assist you.

October 27, 2021

Excellent service! Quick in and out. Andrew and Joey were fantastic. Very professional and friendly More

by Don C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew, Joey Delorenzo
October 13, 2021

Tim the service manager is awesome!!!!!!He cares about Tim the service manager is awesome!!!!!! He cares about the customers and about your car! Thanks More

by klkoons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Orland
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