All American Ford in Paramus

The highest accolade I can give to Tom Ferraro is that there were no surprises when the car we wanted was delivered and we went to pick it up. The negotiated price, the financing package and the extras t there were no surprises when the car we wanted was delivered and we went to pick it up. The negotiated price, the financing package and the extras that we requested as part of the bargaining were all taken care of as promised. (We were given a voucher for one item as it wasn't in stock.) Tom was true to his word in every aspect. Buying a car is very stressful and at times overwhelming, but Tom was always calm. The car was prepped for us, Tom took the time to allow us to actually enjoy the thrill of getting a brand new car. All in all, our experience at this dealership with Tom was surprisingly pleasant. Not only that, Tom and the other staff at All-American loved our dog. How could one go wrong? More

from my initial visit and following visit and following visits i was treated cordially. the following visits were the same. after agree onprice then going to pick up ford suv i was well informed on use. ot visits i was treated cordially. the following visits were the same. after agree onprice then going to pick up ford suv i was well informed on use. other personell were also the same. More

I purchased a 2011 Ford Expedition in Jan 2011. I went into the dealer ready to buy...Long story short, I was there for 8 hours while they told me they were picking up the truck and "their" other dealersh into the dealer ready to buy...Long story short, I was there for 8 hours while they told me they were picking up the truck and "their" other dealership..The truth being, they went to NY, where I live and got the truck from Schultz Ford in Nanuet...Then, I paid for a dvd to be installed. When I went to pick up the truck, it was not the correct DVD we spoke about, and also it was scratched up and all the garabe from the installation was all over my back seat... To make things worse...MARTIN, told me to come back at 10,000 miles and because of all the stress of buying this truck, he would trown in a 10,000 mile check-up, a tire roation and alignment, and oil change for free. Well its that time and Martin claims he doesnt remember saying this or telling me that he would put it on my records so it would be there when I bring my truck in.. All and all I would never recomend this dealer. I should have just went in NY and stayed away from them..All they have done is lie and to make me sit there for 8 hours while they lie to me about where they were getting the car from...Also before I forget...When I brought the truck for the dvd, it had an extra 40miles on it, which they claim" no-one drove the truck" it was brand new and I knew how many miles where on it, even the service dept had a different milege written down, but they just dismissed it to me making a mistake... Go somewhere else. These people, especially Martin, are not honest people... More

Bought my car here 3 years ago and continue to get my car serviced there. Shimon is great to work with, and everyone in the service department is really friendly. Definitely would recommend going to All Am serviced there. Shimon is great to work with, and everyone in the service department is really friendly. Definitely would recommend going to All American! More

The sale experience was average to below average. Be careful! Sales reps are deceptive at the close of the sale. Know the numbers before speaking with the finance individual. SERVICE IS SO MUCH WOR careful! Sales reps are deceptive at the close of the sale. Know the numbers before speaking with the finance individual. SERVICE IS SO MUCH WORSE! I bought a 2011 Mustang and they can't fix even simple problems and I only have 5000 miles. They are rude...they dont call you back and really do't care about customer service. My car is in their pathetic shop for the third time in the past month...STAY AWAY! More

From start to finish Tom had the answer to our questions and the patience to let us ask them. Everyone at the dealership was helpful and courteous. It was a great experience. and the patience to let us ask them. Everyone at the dealership was helpful and courteous. It was a great experience. More

The salesforce at All American Ford/Lincoln in Paramus, NJ were fantastic. I had the pleasure of working with Michael Lemley who helped me get into my new Ford Explorer. Not only was he easy to work with NJ were fantastic. I had the pleasure of working with Michael Lemley who helped me get into my new Ford Explorer. Not only was he easy to work with, he was honest, very knowledgable with the product and got me the best price in the New York, New Jersy area. The dealership even provided a Bar-B-Q lunch for me and my family while we waited for our new SUV! Finally, I also had the pleasure of working with Nelson Minier, Sales Manager, who helped with the overall deal. All American Ford now has a new customer who is looking forward to doing business in the future. Thank you. More

I haven't purchased a new/used vehicle in over 5 years. Salesman Jim F. listened to what kind of car I wanted and the price range I was at. Jim F. was able to locate the car and the price range I was aski Salesman Jim F. listened to what kind of car I wanted and the price range I was at. Jim F. was able to locate the car and the price range I was asking for. Manager Dom M. then assisted with the paperwork, for purchasing the vehicle. NO hidden fees, NO gimmicks either. I had an amazing buying experience at All American Ford Lincoln of Paramus. I highly recommend All American Ford Lincoln of Paramus for anyone looking to buy a new or used vehicle. More

I have purchased many vehicles over the years. By far this is the best experience I had from purchasing the vehicle up to the delivery of the vehicle. Very knowledgeable staff! this is the best experience I had from purchasing the vehicle up to the delivery of the vehicle. Very knowledgeable staff! More

Great overall experience working with All American Ford of Paramus. They went out of their way to make sure I was completely satisfied. This is our 3rd car and counting they we have purchased from them a of Paramus. They went out of their way to make sure I was completely satisfied. This is our 3rd car and counting they we have purchased from them and each time it was a pleasure. GREAT JOB!! Kyle Secaucus, NJ More