All American Ford in Paramus

I came in to the dealership looking to purchase a Ford Escape. What I didn't expect was how well I was going to be treated. I dealt with Boris as my sales consultant and he did an excellent job. He made m Escape. What I didn't expect was how well I was going to be treated. I dealt with Boris as my sales consultant and he did an excellent job. He made me feel comfortable through the entire buying process and exhibited great patience through the whole sale. I had many questions and he was able to answer all of them with full knowledge of the vehicle I was interested in. He definitely went above and beyond even stayed after closing to show me how to use Sync. In this visit I also had the pleasure of working with Manager Nelson and General Manager Dominick. Both these gentlemen went out of the way to make sure I was satisfied and thanked me for my business. Alex in the finance office took the time to explain everything and went slow enough to make sure I was truly comfortable with everything. He went above and beyond which put me at total ease. At the end of the day I left with a fair price for my trade, a new car that I love, and the over all fully satisfied feeling with this dealership. I would and will continue to highly recommend this dealership to all friends and family. Great Job !! More

Great experience . Dealing with Nelson Minier made my overall buying experience a positive one. Everyone should buy a car from this dealership. Always come back to purchase vehicles here. Top notch overall buying experience a positive one. Everyone should buy a car from this dealership. Always come back to purchase vehicles here. Top notch More

I dealt with John Case who is a really nice guy but I felt that his Sales Manager was rude and insulting when it came to the price. The price he quoted was 1700 more then the price I was quoted by his o felt that his Sales Manager was rude and insulting when it came to the price. The price he quoted was 1700 more then the price I was quoted by his own internet dept. two days earlier for the exact same car. When I informed John of this, he went back to Nelson and who continued to play with the numbers and then gave me a really low price on my trade. It should have been, according to Blue Book, $1850-3500, I was quoted $1000, he was trying to make up the difference between my internet quoted price and the insult he quoted. Then to make matters worse, when I asked for him to throw in the louvers and side scoops, he made me wait 25 minutes to say that he won't throw them in because its too expensive and that if I want them, I should take care of it on my own. And on top of that, he no longer honored the last price we just agreed on, he raised the total price another $250. It was a waste of 3 hours, if you quote a price through email, you should stick with it, not play around and waste people's time. Nelson is a real jerk and I would never recommend this shop because of him. I just went to Maplecrest Ford in Union and bought my car from Steve Kush, who gave me an online quote and didn't change the price when I sat down to sign the papers. I drove away two hours later with a 2013 mustang v6 pre. and I am satisfied. More

From sales to service the best dealership around! I have bought several vehicles from there and every experience has been great. The service department is attentive and helpful. If anyone needs a car not bought several vehicles from there and every experience has been great. The service department is attentive and helpful. If anyone needs a car not just a ford see the all american group More

Great experience with John Petrillo he was very accommodating and professional. I will not hesitate to come back to "JJ" for future purchases and highly recommend this dealership. Great job All accommodating and professional. I will not hesitate to come back to "JJ" for future purchases and highly recommend this dealership. Great job All American Ford. More

I was on the Ford website doing a build and price. I was later contacted by Chris Allegretta and was invited to Paramus Ford showroom, where I was introduced to Mike Lemley. I gave him my list for my vehic later contacted by Chris Allegretta and was invited to Paramus Ford showroom, where I was introduced to Mike Lemley. I gave him my list for my vehicle and was later contacted with a price, then I placed my order. Mike was a great Sales Consultant and very friendly. More

My wife and I came to All American Ford in Paramus N.j. My wife and I came to All American Ford in Paramus N.j. because of their high rating on DealerRater.com on May 3rd 2012 We were immedi My wife and I came to All American Ford in Paramus N.j. because of their high rating on DealerRater.com on May 3rd 2012 We were immediately greeted by Bill Frangipane . He asked a few questions and before we knew it we went outside to look at a new Ford Escape. He was very knowledgable about all I was interested in, I was a service station owner/operator for over 40 years and I have had many Fords over the years, the last being a Ford Explorer. I was looking for a smaller vehicle. My wife drove a Ford Escort years ago which she liked, so she was very comfortable in the Escape. We really didn't intend to buy a vehicle on that day, but we drove home in our new Ford Escape,leaving our Explorer behind. Billy was most helpful and patient , spending much time with us and never pressured us. More

Amazing customer-centric service and "female-friendly" salesmanship. I was in an immediate need to get in a new car by Tuesday, May 8, as my insurance company had totaled my work vehi "female-friendly" salesmanship. I was in an immediate need to get in a new car by Tuesday, May 8, as my insurance company had totaled my work vehicle and extended my rental for the third and last time to 5/8/12. We were interested in the Town & Country (replacing the totaled Dodge Grand Caravan); however, the ad that got us into that dealership was extremely misleading and their subsequent solution would not have helped with our financial needs. My husband visited the dealership on 5/4/12, met with Deamus Blake and gave him our particulars. He walked out with a credible quote with a reasonable down payment. When I visited the next day at 1PM, I expected a sales pitch, a "oh, but that number doesn't include x,y and z" and a few major hurdles. I was in a new Ford Escape by 4:30 that afternoon. It was a pleasure and the most stress-free car buying/leasing experience I ever had. I highly recommend Deamus Blake and the All-American Ford team for their professionalism, care and great response to my husband and me. Thank you! More

By far the BEST experience I have EVER had at a car dealership. I was greeted professionally and felt as if they were sincerely interested in helping me get what I wanted. I didn't feel like "just ano dealership. I was greeted professionally and felt as if they were sincerely interested in helping me get what I wanted. I didn't feel like "just another customer" or pushed in a decision or direction I was not comfortable with. I was thoroughly educated on each option I had as a consumer as well as the features in my vehicle. Finance took the time to walk me through the paperwork as if this was my first purchase (REFRESHING)! I was in the vehicle I wanted and out the door in a little over 2 hours. This place values your time as much as you do. I am so glad I chose to purchase my vehicle at All American Ford in Paramus and will continue to be a customer for many years. It would have been nice to have had the opportunity to provide feedback (good, bad or indifferent) at the dealership however I am happy to provide it here. More

I have owned and leased many cars in my 38 years of driving and I have never felt as good about a deal as I do now. From the first day I walked into All American Ford in Paramus I felt comfortable. I d driving and I have never felt as good about a deal as I do now. From the first day I walked into All American Ford in Paramus I felt comfortable. I didn't feel like I was about to get myself into something I would regret. I told Deamus what I was looking for and he showed me all of my options. I couldn't have been more satisfied with knowing that I had someone who was truly knowledgeable about the car that I was interested in. When it came to the numbers Mark went out of his way to make sure that I would like what he had to say and that I was happy with my decision. I never once had that sinking feeling that I was going to pay more than I should be and Alex made the whole financial process quick and painless. Thank you all, I would recommend you in a heartbeat and I look forward to our next deal. Pat More