All American Ford in Paramus

Financial Services Dept My son wanted to buy "American" and it was his first time purchasing a new vehicle. They kept us at the dealer from 3 in the afternoon until 8:30 at My son wanted to buy "American" and it was his first time purchasing a new vehicle. They kept us at the dealer from 3 in the afternoon until 8:30 at night. I think Gabe was annoyed that my son did not opt for any extended warranty so his tactic was to delay, make difficult both the lease rebate and military discount. Gabe does not return emails or phone calls to follow up - he is the epitome of the sleazy car dealer in tone, mannerism, and attitude. This is one of the many reasons people buy from Honda, Mazda, Hyundai etc - its the quality of people they train and hire. More

JJ was a pleasure to work with It was a pleasure to work with JJ. He clearly listened to me and heard what I wanted. He even bought me a sandwich, when I was hungry and waiting fo It was a pleasure to work with JJ. He clearly listened to me and heard what I wanted. He even bought me a sandwich, when I was hungry and waiting for paperwork to get processed. More

Excellent He helped us find the right car to lease at a great price. He showed us all the features and let us test drive the car. I would gladly recommend him t He helped us find the right car to lease at a great price. He showed us all the features and let us test drive the car. I would gladly recommend him to anyone More

WORSE EXPERIENCE EVER!! I PURCHASED A 2009 INFINITI FROM THIS DEALER IN JANUARY OF THIS YEAR, AND HAVE HAD NOTHING BUT PROBLEMS. I AM STILL WAITING FOR A CALL BACK, THEY DO N I PURCHASED A 2009 INFINITI FROM THIS DEALER IN JANUARY OF THIS YEAR, AND HAVE HAD NOTHING BUT PROBLEMS. I AM STILL WAITING FOR A CALL BACK, THEY DO NOT FULFILL THERE PROMISES TO THEIR CUSTOMERS, ONCE THEY SELL A CAR ITS LIKE THE CONSUMER NO LONGER MATTERS. CONTACTING BETTER BUSINESS BUREAU NEXT TO FILE A COMPLAINT. More

Dishonest sales tactics Very deceitful and dishonest salespeople. I was promised a price for a car, only to find out days later when I returned that the salesperson had no in Very deceitful and dishonest salespeople. I was promised a price for a car, only to find out days later when I returned that the salesperson had no intention to sell the car at that price. They then countered with an offer almost $1000 more and encouraged me to go to the other dealer I said who would sell the car at a price close to the price they promised. So I did. I got a great deal at Fred Beans in PA and saved $1,200. My experience with All American Ford could not have been worse. They were dishonest, deceitful and a complete waste of time. More

Leased 2 cars Curtis took excellent care of me while at the dealership. He was extremely knowledgeable about all the cars. He took his time showing me the cars and Curtis took excellent care of me while at the dealership. He was extremely knowledgeable about all the cars. He took his time showing me the cars and answered all my questions. He was able to find the cars I wanted and had them prepped and ready in less than 48 hours for me to pick up. All the paperwork was ready so when my son and I came to pick the cars up it was stress free. He explained all the features on both cars and connected our devices. We were able to drive off the lot feeling confident in our new cars. I would recommend that my friends and family buy or lease there next vehicles from All American Ford and I would highly recommend they ask for Curtis. He is truly a valuable employee. More

The worst experience I had in buying a car ! Anyone thinking of using All American Ford in Paramus, I highly recommend you go the other way. This is by far is the worse dealership out there, T Anyone thinking of using All American Ford in Paramus, I highly recommend you go the other way. This is by far is the worse dealership out there, They are thieves that take advantage of hard working people, and make promises they cannot nor will fulfill. They sold me a Precertified 2009 Infiniti that I have had several problems with, this vehicle was sold to me, and down to the seatbelt wasn’t even working correctly. I have had to go back several times, and the customer service is horrible, they do not return calls nor emails but there real quick to take your $. I have filed a complaint with the BBB, and feel for any future customers they may take advantage of. They say the best compliment you can give a business is a referral and I wouldn’t even refer my worst enemy to this dealership. Run the other way! More

my experience leasing a new ford escape This is my third lease with this dealership and JJ Petrillo. He is the absolute best. No pressure, he doesn't try to sell you things you don't need or This is my third lease with this dealership and JJ Petrillo. He is the absolute best. No pressure, he doesn't try to sell you things you don't need or want. He has an awesome sense of humor. You will always have a smile on your face dealing with him. Sometimes he will share delicious Italian recipes with me.............................one of a kind. Always happy to answer ANY questions, never feel rushed. I hope to see JJ in 3 years for my next lease!! More