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All American Ford in Paramus

Paramus, NJ

4.8
767 Reviews

375 N State Rt 17

Paramus, NJ

07652

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767 Reviews of All American Ford in Paramus

August 16, 2015

Great sales and management team Had the good fortune to meet Curtis Villarreal, an amazing salesman at All American in Paramus. Curtis has amazing product knowledge, is extremely ef More

by newfusionman7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominick Minervini, Curtis Villarreal
Aug 17, 2015 -

All American Ford in Paramus responded

All of us congratulate you on your new 2016 Fusion and appreciate the opportunity you presented to earn your business! Curtis and Dominick are great additions to our sales team and we are glad you had the opportunity to work with them. Their ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make them an irreplaceable members of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again. Best, Dominick Minervini, General Manager

August 11, 2015

Inept Salespersons & Mendacious Finance Mgrs After forking over a fee of $500 it took more than a week to find a suitable vehicle for lease. Then the finance manager bungled the lease agreement a More

by BrotherRob
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
It seems the salesperson is no longer employed by them, Dominick Minervini, Alberto Rivero, Joe Green
Nov 15, 2015 -

All American Ford in Paramus responded

I apologize that you have been frustrated with your recent experience with us. We want to make our guests feel at ease during the entire process, and I am sorry that this was not achieved with you. That is not how we intend to do business. I would like the opportunity to discuss the situation with you further and make things right. Please feel free to contact me at your earliest convenience. I look forward to hearing from you. Sincerely, Dominick Minervini, General Manager, dminervini@allamericanford.net

August 07, 2015

JJ Petrillo was amazing I met JJ for the first time on a Monday and walked out of the All American Ford in Paramus with a brand new Ford Explorer on Wednesday night that same More

by gammarati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John "JJ" Petrillo
Aug 08, 2015 -

All American Ford in Paramus responded

It was a pleasure to read about your first buying experience working with JJ. Congratulations on your new Explorer! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Dominick Minervini, General Manager

August 06, 2015

Mr. Al Monteforte makes car buying a pleasure! Car buying is sometimes compared to a dentist visit, painful. But not when you are dealing with a straightforward individual such as Al Monteforte fro More

by YvonneQ1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Monteforte
Aug 08, 2015 -

All American Ford in Paramus responded

Your fantastic review was quite a refreshing read, Yvonne! Congratulations on your new car. I am happy that Al provided you with pressure-free, efficient, and well-informed customer service. We understand that the search for a new vehicle has the potential to be a stressful experience; that's why we do everything we can to ensure each of our guests leaves our dealership behind the wheel of their dream car with the confidence that they have made the right decision by coming to All American Ford of Paramus. If there is anything more that we can do please come back and see us again. Take care! Best, Dominick Minervini, General Manager

August 04, 2015

No tricks no games. Straight up guy Al did hes best to get me the vehicle i wanted , witht the options that were a must for me. And most importantly got me the rock bottom price right in More

by Elvir M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dom. Dont remember the last name, Al Monteforte, Jasmine Suarez
Aug 06, 2015 -

All American Ford in Paramus responded

Elvir, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Al is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Take care! Best, Dominick Minervini, General Manager

August 03, 2015

Excellent Experience! Elliot was a pleasure to work with. He was extremely professional and assisted my husband and I in getting a vehicle that we enjoy immensely. I would More

by Lynn1265
Recommend Dealer
Yes
Employees Worked With
Elliot Barinberg
Aug 06, 2015 -

All American Ford in Paramus responded

Lynn, I am happy to hear that your time spent with Elliot was a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new 2016 Escape! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Best, Dominick Minervini, General Manager

August 02, 2015

2nd smooth purchase! i purchased a vehicle from all American ford in Paramus , March 2015. when another family member needed a vehicle, it was a no brainer where to go! More

by opey344
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Minier sales mgr Hackensack location, John "JJ" Petrillo
Aug 04, 2015 -

All American Ford in Paramus responded

It was a pleasure to read about your second car buying experience. Congratulations on your car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that Nelson and JJ were able to provide you with such a memorable and outstanding experience. Thank you for taking the time to write this outstanding review. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best, Dominick Minervini, General Manager

August 01, 2015

Awesome service Elliott, and Mrs. Joanne, and Alex are such amazing people, they heard my needs and moved heaven and earth to get me what I wanted, this is definitely More

by Miranda797
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elliott Barinberg, Joanne Hill, Alex Smithlin
Aug 04, 2015 -

All American Ford in Paramus responded

Your marvelous review means a lot to us, Miranda. We appreciate your feedback and are happy to hear that Elliott was able to meet your needs. At All American Ford of Paramus, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Dominick Minervini, General Manager

July 31, 2015

It was fantastic! I own a Toyota and someone at a Gas station, in Glen Rock over filled my car with too much oil. I had a feeling that something was wrong so I asked a More

by punamlor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Rubino, Robert Beirach, Vincent Marchesani, Peter Trotter
Aug 04, 2015 -

All American Ford in Paramus responded

It's humbling to know we were able to exceed your expectations. Thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! We will make sure they hear of your kind words. All of us at All American Ford of Paramus await your return. Please let us know how we may be able to help next! Best, Dominick Minervini, General Manager

July 28, 2015

Professionalism at its best. I have bought & leased cars from different car dealerships but feel that American was better than the others. Tom Stass was a helpful, pleasant sal More

by Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manager, Steve Varaway, Tom Stass, Al Monteforte
Jul 29, 2015 -

All American Ford in Paramus responded

Congratulations on your new car, Rich! Thank you for taking the time to write about your experience. It is magnificent to know that Tom, Al and Steve were able to provide you with the pressure-free and knowledgeable service that All American Ford of Paramus is known for. Please feel free to call or stop by if there is anything else we can do to help you. Best, Dominick Minervini, General Manager

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