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All American Ford in Old Bridge
Old Bridge, NJ
1,469 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,469 Reviews of All American Ford in Old Bridge
December 02, 2015
Horrible First off the salesman was pushy and acted like I didn't matter. When we asked for another salesman the managers were rude and arrogant. Needless to s First off the salesman was pushy and acted like I didn't matter. When we asked for another salesman the managers were rude and arrogant. Needless to say we did NOT spend our money in that store and left. If you are looking for a great ford dealer we went to bell ford right after. Much much better More
by JBrock77
Employees Worked With
Sales
November 27, 2015
BEST CAR BUYING EXPERIENCE THAT I HAVE EVER HAD !!! It is not often that you can say you actually enjoyed a car buying experience but today I did. Just got a brand new 2016 Ford Fusion and it was actua It is not often that you can say you actually enjoyed a car buying experience but today I did. Just got a brand new 2016 Ford Fusion and it was actually an enjoyable and pleasurable experience. My sales associate JAMIE THALOR was a pleasure to deal with. No pressure and very upfront. He took his time with me, answered all my questions and let me make my own decision without the typical sales pressure. The floor sales manager was great. Polite, professional and very accommodating. I got a deal that I was comfortable with and I am so pleased with the vehicle. I am a mature guy and have bought a lot of cars in my life. I have to say that this experience rated on the top. I would highly recommend this dealership to my friends and family. Stop in and ask for Jamie - you will not be disappointed. More
by Tom B
Employees Worked With
Jamie Thalor
November 16, 2015
"The best dealership we have ever worked with!!!!" This is a "family" dealership and we recommend it highly. Jamie Thalor, our salesman, hit it right on the mark with the first car he showed us. Had This is a "family" dealership and we recommend it highly. Jamie Thalor, our salesman, hit it right on the mark with the first car he showed us. Had everything we asked for and more. Frankie and Joe were as charming and funny as they were on our last visit 3 years ago. Ramy had us in and out and was a pleasure. Rich and Chris Savino personally greeted us to make certain everything was as expected. And it was more than expected!!! And the car - a Fusion. This was the car we got 3 years ago from All American and we were so happy with the performance, looks and safety, we got it again. Truly a wonderful experience and we thank everyone for their help and courtesies. Carolyn Nelson More
by Carolyn Nelson
Employees Worked With
Ramy Elsafty, Jamie Thalor, Frank Pedi
November 02, 2015
Excellent team to work with! It was truly a great experience with the team at All American Ford, especially John Palanca. He is so knowledgeable at what he does and was so graciou It was truly a great experience with the team at All American Ford, especially John Palanca. He is so knowledgeable at what he does and was so gracious. I appreciated the fact that he didn't rush me at picking a vehicle and he clearly explained every question I needed answered . He is truly a class act and I look forward to working with him again in 3 years when I return my vehicle. His colleagues, Frankie, Dave and Ramy were terrific and made my experience very painless and quick. Thank you so much, guys!!! Caroline Fleming More
by Cfleming
Employees Worked With
John Palanca & Dave, Ramy Elsafty, Frank Pedi
October 30, 2015
Worth it! Had to travel out of my area, because my local dealer was so bad, We found All-American Ford of Old Bridge. Can't say enough good things. From beautif Had to travel out of my area, because my local dealer was so bad, We found All-American Ford of Old Bridge. Can't say enough good things. From beautiful Claudia, our sales associate, Joe, her manager to Ramy the business manager. No pressure, no problem. They went out of there way to be helpful. We even walked away with a better interest rate than we expected. We got a good deal on a great car. our sixth ford and our first with All-American but definitely not our last with this dealership. My only regret is not buying from them before. I recommend all Staten Islanders to go across the bridge to All-American Ford and skip the bad attitude and higher prices of the Staten Island dealer. More
by MHKCO
Employees Worked With
Claudia Melo, Joe Petty, Ramy Elsafty, Ramy Elsafty
October 22, 2015
Strange experience w/ Donna We live near the All American Ford in Kingston, NY and we went there to buy a new F350 but they didn't have one in stock with the options we wanted. W We live near the All American Ford in Kingston, NY and we went there to buy a new F350 but they didn't have one in stock with the options we wanted. We ended up doing our own research based on a VIN number that they advertised on their web site with all the options and colors of what we wanted but no photos available. We tracked it down to being in-stock at the Old Bridge location and supposedly all these 'All American Ford' places work together. Based on that thought, I took it upon myself to call them direct and ask them if they could simply email some photos of this truck. The gal who answers the phone handed us over to 'Donna' in commercial sales. At first, Donna seemed nice and agreed to take photos right after her lunch break and send them to us. In the interim, I called her back, replying to a voice mail I got from her. I made the MISTAKE of leaving her a VM, that we were dealing with the Kingston branch and that we didn't want to be dirtbags and go behind their backs so we intended on sticking with them. We just wanted photos of the truck. I figured being honest was a good thing...because they all work together, right? Ha! Well, lunch time comes and goes, I get no pictures. I call her back, she answers, and she has some lame excuse and I can hear a sarcastic giggle going on as she says something to the effect of 'I was waiting for you to tell me you still wanted them, hee hee'. Ummm, WHAT? Wasn't that the whole point of me contacting you in the first place, Donna? Basically, long story short; when she knew she wasn't personally getting the sale, she blew us off. I found it all to be seriously immature and unprofessional and we never did get any photos. Instead, our local AAF went right down and picked the truck up for us, and we bought it. Donna should realize that you never burn any bridges in business as you never know who we know or who in our family lives in that area and might patronize that dealership. My review here would have been stellar if she took 10 minutes of her precious time to help me out even though she wasn't getting the sale. THAT would have shown integrity and class. But, nope. The star rating is based on HER performance. More
by MHeitmann
Employees Worked With
Donna
October 04, 2015
Will send my friends Great Experience. Would recommend highly. Leased my Daughters car here. Everyone made t\the experience quick, easy, and affordable. The way we were tr Great Experience. Would recommend highly. Leased my Daughters car here. Everyone made t\the experience quick, easy, and affordable. The way we were treated I think we found our future car dealership. Thanks guys see You again More
by Bangles1
Employees Worked With
Joe Pedi, Ramy Elsafty, Jamie Thalor
October 01, 2015
The Only Place To Buy a Car!! I can’t say enough good things about this dealership or about my salesman Joe DiMaggio (yes, he’s related!) and the manager, Ramy Elsafty. In May of I can’t say enough good things about this dealership or about my salesman Joe DiMaggio (yes, he’s related!) and the manager, Ramy Elsafty. In May of this year, my husband and I purchased a Ford Fusion. The service was incredible, the people there made us feel like royalty. Which is why, when I decided to get rid of my Jeep Liberty, I knew I wanted another Ford experience. So yesterday, we headed off to the dealership on Route 9 in Old Bridge once again. From the moment we entered, we again felt it – they remembered us and even the car we had previously purchased. Joe was patient as I tried to decide what color and features I wanted on my Escape. He found the PERFECT one for me, and worked like a dog to get me the price I could afford! Since the exact one with all the features I wanted was in Point Pleasant, he even drove down there and brought it back for me. I test drove it and fell in love. Joe and Ramy made this work for us! Usually buying a car is both wonderful and excruciating - wonderful because you're getting a new car, excruciating because of the time and paperwork involved. Both these men made everything go smoothly and bent over backwards to ensure that even the smallest detail went well. I love this place and would never go anywhere else. We’re customers for life now… More
by Barbieri
Employees Worked With
Ramy Elsafty, Joe DiMaggio
September 29, 2015
Buy "American", Buy a Ford!!! Great customer service! Thank you Frankie for personalized service and patience in helping me choose the best new car for my family! I love my new Great customer service! Thank you Frankie for personalized service and patience in helping me choose the best new car for my family! I love my new Ford Escape. We appreciated your knowledge and fairness in making a great deal for us! More
by Mric000
Employees Worked With
Frank Pedi
September 29, 2015
2016 Ford Fusion SE purchase-Great customer service!!!! I have been purchasing vehicle(s) from this dealership/location for 13 years now. Purchased one car and four leases. Honestly I hate dealing with I have been purchasing vehicle(s) from this dealership/location for 13 years now. Purchased one car and four leases. Honestly I hate dealing with sales people, make me twitch. But Jamie Thalor and Joe Pedi are not PUSHY, very knowledgeable with inventory; they worked hard to get me in the vehicle I wanted. They were warm, receptive and friendly. I appreciated the knowledge and fairness in making a great deal for me. Ramy Elsafty and Greg Pfeffer very professional, knowledgably, quick with paperwork and sincere. Great team, always go the extra mile to satisfy the customer and with a smile. See you again in three years or maybe sooner. Keep up the great CUSTOMER SERVICE!!!!! Kim More
by kim
Employees Worked With
Greg Pfeffer, Joe Pedi, Ramy Elsafty, Jamie Thalor
