All American Chrysler Jeep Dodge Ram of Odessa

Purchased new vehicle We purchased a new journey and our sales consultant was the best he made the process easy and no hassle or pressures he made us feel comfortable. I We purchased a new journey and our sales consultant was the best he made the process easy and no hassle or pressures he made us feel comfortable. I definatly will recommend to family and friends to talk to Sammy Luna. Edward Ulate More

Very enjoyable experience We had a wonderful experience buying our 2015 ram 2500 from Larry Hook and his sales team. From being approached on the lot to signing the papers we We had a wonderful experience buying our 2015 ram 2500 from Larry Hook and his sales team. From being approached on the lot to signing the papers we were treated with the upmost respect and professionalism. Customer for life. More

Great prices! Great sercive and great deal on my new car! by far better service and prices than the one in midland definitely recommend others to come to this one! Great sercive and great deal on my new car! by far better service and prices than the one in midland definitely recommend others to come to this one! More

RUN AWAY!!!! I took my 2014 jeep in for service on my list that they installed a month ago. After turning the keys over to service. They tell me the guy that insta I took my 2014 jeep in for service on my list that they installed a month ago. After turning the keys over to service. They tell me the guy that installed the lift walked off the job before it was finished. Well thats not good to hear. The next day at 8 am I started calling. I must have left 6 messages no reply. I called front dest who transferred me to sevice. I talked to jose asst 3 times. Said jose would call me. No call! After 10-15 more calls still no one would answer. At 2-3pm somewhere in that time he called said it was fixed. I said what about the the oarts that where loose. He said I didnt know about that. (If he would have called I could have told him) He said I will ask and get back with you. Well no response. Another 20-30 more calls and nothing. I said the xxxx with it. I started the drive from Pecos to the shop. Let me tell you I was pissed. It was rent a car so I could work or get mine back. I got on line looking for help because you see when I said no answer. I mean none. The front desk, Service, Managers no one would answer. I talked to instant chat 3 times. They where like ih yes someone will call you right now. Never happend. The place closes at 7pm. Most of car rentals close at 6pm. At ten min before I was to get there now its 5:30pm jose calls said its fixed. OMG!!! This place (IMO) should be shut down!!!! The worse sevice I have had in years has veen this place. My best advice run like xxxx away. I finally left a message to service manager I will never return!!!! I MEAN THEY SUCK OUT LOUD!!!!! In my opinion!!!! More

Fast Oil Change I went in for an oil change, it took a little longer than I thought it would, but over all I was satisfied with the work I went in for an oil change, it took a little longer than I thought it would, but over all I was satisfied with the work More

Good service I am pleased with the service department. They're always friendly and do their best to help get you in and out without sacrificing quality. I am pleased with the service department. They're always friendly and do their best to help get you in and out without sacrificing quality. More

Very focused on customer satisfaction. Even though some issues probably could have, should been taken care of before, during and after the sale, everything was taken care of as quickly as c Even though some issues probably could have, should been taken care of before, during and after the sale, everything was taken care of as quickly as could be expected. I feel I got a fair deal. But, things happen and hopefully they made a note of it and learned from the experience, because I will still be recommending them to my friends and family and will do future business with them and I will not forget. More

New car without all of the hassle and anxiety! Our sales associate, John Lem-mons, was nothing short of amazing. He hammered out all of the details for the vehicle I wanted at a price I was comfor Our sales associate, John Lem-mons, was nothing short of amazing. He hammered out all of the details for the vehicle I wanted at a price I was comfortable with, in a professional and seamless fashion. When I needed to sign an extra document the following day, he actually saved me an hour round-trip drive back to the dealership and met me where I work, so I wouldn't be inconvenienced. His manager, Charles, helped put my deal together (because what I wanted to do was a little unconventional) and simply told me, "We'll get this done." Jose Ortega, in finance, made the final step in the purchasing process stress-free and didn't pressure me to make any last minute additions to the deal. He was a pleasure to do business with. I will most certainly purchase our next vehicle from these guys. More

Perfect We had a kid in the Hospital and car broke down. Made it easy to replace because we trust them. I will always call Larry first before buying a car. We had a kid in the Hospital and car broke down. Made it easy to replace because we trust them. I will always call Larry first before buying a car. More

Great customer service! i went to the dealership to trade in my car. Candy Johnson was very helpful and did her best but I have to wait to make purchase. I will tell everyone i went to the dealership to trade in my car. Candy Johnson was very helpful and did her best but I have to wait to make purchase. I will tell everyone to go see Candy to buy a vehicle. More