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All American Chrysler Jeep Dodge Ram of Odessa

Odessa, TX

4.4
1,930 Reviews
Call Dealership (432) 527-9085

2510 East 8th Street

Odessa, TX

79761

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1,930 Reviews of All American Chrysler Jeep Dodge Ram of Odessa

December 17, 2023

Nice and clean dealership. It was quick and easy process. I had concerns and question and Isaac and Armando had all the answers. They went above and beyond for me. I would reco More

by B Chavez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Issac and Armando
Report | Print
Dec 19, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave such a positive review, B Chavez! We're thrilled to hear that you had a great experience at our dealership. Our team, especially Isaac and Armando, are always here to provide excellent customer service and answer any questions you may have. We truly appreciate your recommendation and hope to assist you again in the future.

December 15, 2023

All the service very good Avery all the time I go there could not ask for any thing better More

by THEOLEMAN396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada, Myra Vega
Report | Print
Dec 19, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

We hope to see you again soon at All American Chrysler Jeep Dodge Ram of Odessa. Until then, take care!

December 09, 2023

I have not had any problems with this dealership’s service department I get in and out and if they cannot get to me timely they offer a ride to where I need to be. More

by MWOMACK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Etherton
Report | Print
Dec 11, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your positive experience with our service department. We're glad to hear that you haven't encountered any problems and that our team has been efficient in getting you in and out. We also appreciate your feedback on our offer for a ride when needed. We strive to provide excellent service to all our customers and we hope to continue serving you in the future.

December 08, 2023

great and fast service. glad i made an appointment or i would have waited a lot longer. mentioned a car wash but didn’t happen oh well maybe next time More

by scott.o.laf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada, Jason Etherton, Norma Padilla, Emily Reddell, Myra Vega
Report | Print
Dec 11, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave us a review, Scott. We appreciate your kind words about our great and fast service. We apologize for the oversight regarding the car wash. We will make sure to address this issue internally to ensure a better experience for you and our future customers. We look forward to serving you again in the future.

December 07, 2023

Great service provided by Myra, and SERVICE MANAGER Jose Tejada! I can always count on My TRX getting fast, same day, friendly service. Thank Y'all!! More

by gilbertramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada, Myra Vega
Report | Print
Dec 11, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your positive experience with us, gilbertramirez! We are delighted to hear that Myra and Service Manager Jose Tejada provided you with great service. We strive to deliver fast, same day, and friendly service to all our customers, so it's rewarding to know that we met your expectations. We appreciate your support and look forward to serving you again in the future.

December 04, 2023

My vehicle has been in the shop over 18 months. My messages all go without answer and it is clear to me that I will be made to pay out of pocket despite having full coverage insurance. I cant get a More

by ALEXA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Etherton, Norma Padilla
Report | Print
Dec 06, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for bringing this matter to our attention, Alexa. We apologize for any inconvenience or frustration you have experienced regarding your vehicle being in the shop for an extended period of time. We understand how important it is to have clear communication and timely updates throughout the repair process. We will review your case and work on addressing the issues you have raised to ensure a resolution. Thank you for your patience.

December 02, 2023

Took 4 hours to get an oil change, then my keys were lost so I waited for an extra 45 min. More

by GALLEGOS3510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Report | Print
Dec 11, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for bringing this matter to our attention. We apologize for any inconvenience or frustration you have experienced regarding your vehicle being in the shop for an extended period of time. We understand how important it is to have clear communication and timely updates throughout the repair process. Thank you for your patience.

December 01, 2023

Great customer service, Dayana did awesome at helping & explaining all the feature to our Grand Wagoneer. Management & finance were both friendly too. More

by Angelica L.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dayana Ceniceros, Victor Garcia, James Taylor
Report | Print
Dec 01, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

We appreciate your kind review of All American Chrysler Jeep Dodge Ram of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

December 01, 2023

This visit was under an hours amount of time. My service was a car inpsection for state registration. The team was quicker than what was originally estimated to me. More

by SOMETHINGROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
Report | Print
Dec 06, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave a review, SOMETHINGROSE. We're glad to hear that your visit for a car inspection for state registration was completed in under an hour. Our team strives to provide efficient service, and we appreciate your feedback. If you have any further questions or concerns, please don't hesitate to reach out.

November 30, 2023

Good service. Felt like home. Very professional. Was willing to work and get what I asked for. More

by mp159ec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danielle Alvarado
Report | Print
Dec 01, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your experience at All American Chrysler Jeep Dodge Ram of Odessa. We are thrilled to hear that you felt at home and received professional service. Our team is dedicated to working with our customers to meet their needs, and we are glad that we were able to provide you with the assistance you requested. We appreciate your feedback and look forward to serving you again in the future.

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