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All American Chrysler Jeep Dodge Ram of Odessa

Odessa, TX

4.4
1,930 Reviews
Call Dealership (432) 527-9085

2510 East 8th Street

Odessa, TX

79761

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1,930 Reviews of All American Chrysler Jeep Dodge Ram of Odessa

December 25, 2023

Great customer service… but took too long. .I will return right when it opens to avoid long wait More

by SAMCAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada, Jason Etherton, Norma Padilla, Emily Reddell, Myra Vega
Report | Print
Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave a review, SAMCAST. We appreciate your positive feedback about our customer service. We understand that waiting can be frustrating, and we apologize for any inconvenience caused. We value your business and hope to serve you better in the future.

December 24, 2023

I checked in at 7:50. My oil change anf tire rotation wasn't completed unti 20:30... More

by RRAMIREZ16
Workmanship
Recommend Dealer
Yes
Employees Worked With
Lemons
Report | Print
Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your feedback, RRAMIREZ16. We apologize for any inconvenience caused by the delay in completing your oil change and tire rotation. We understand that your time is valuable, and we strive to provide efficient and timely service to all of our customers. We appreciate your patience and hope to have the opportunity to serve you better in the future.

December 24, 2023

Amazing service. Great choice . My dealer had multiple choices for my budget and was very patient during the entire process as I was very careful on what I was choosi More

by FDPTEXAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Sauceda, Joe Ortega
Report | Print
Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you so much for taking the time to leave us such a positive review! We're thrilled to hear that you had an amazing experience at All American Chrysler Jeep Dodge Ram of Odessa. It's fantastic to know that our dealer was patient and provided you with multiple choices that fit your budget. Congratulations on your new Dodge Charger 2022! We're glad that you are happy with your purchase. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

December 23, 2023

Very poorly managed, don’t show any customer appreciation, not courteous at all…not very professional! More

by TVALLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Mandell, Joe Ortega, Jose Tejada, Jason Etherton, James Taylor
Report | Print
Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to provide feedback on your experience at All American Chrysler Jeep Dodge Ram of Odessa. We appreciate hearing from our customers and value your opinion. We apologize if you felt that our customer service was lacking and that we did not meet your expectations. We strive to provide excellent service and will take your feedback into consideration as we continue to improve our operations.

December 23, 2023

Professional. Courteous. I truly enjoyed the experience. I will definitely buy from them again . More More

by RCJ307579
Recommend Dealer
Yes
Employees Worked With
Joe Ortega
Report | Print
Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave us such a positive review, RCJ307579! We are thrilled to hear that you had a professional and courteous experience with us. We appreciate your kind words and look forward to serving you again in the future.

December 21, 2023

I had no problems. The salesman brought the vehicle to my house and I test drove back to dealership and drove away 2 hours later I a new vehicle. The experience was mu More

by BGM41548
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Armour, Candy Johnson, Cynthia Alvarado, Sammy Luna, Robert Pate, Joseph Rodriguez
Report | Print
Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your positive experience with us, BGM41548. We are thrilled to hear that our salesman provided you with exceptional service and made your vehicle purchase experience better than expected. We appreciate your consideration for any future vehicle purchase and look forward to serving you again in the future.

December 19, 2023

TRUCK WAS THERE FOR OVER 4 MONTH OVER A SEAT MOTOR AND IS STILL NOT RIGHT. THIS PLACE IS A SKID MARK ON RAMS xxx. DONT WASTE YOUR TIME AT THIS DEALERSHIP. THEY SUCK. IM TAKING IT TO A DEFFERENT DEALERSHIP TO More

by klight0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Tejada, Jason Etherton, Norma Padilla, Emily Reddell, Myra Vega
Report | Print
Dec 29, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to provide feedback on your experience at All American Chrysler Jeep Dodge Ram of Odessa. We appreciate hearing from our customers and value your opinion. We apologize if you felt that our customer service was lacking and that we did not meet your expectations. We strive to provide excellent service and will take your feedback into consideration as we continue to improve our operations.

Dec 29, 2023 -

klight0 responded

In other words they are not going to do anything about it worst dealership ever

December 19, 2023

Service was excellent and convenient. . Jaime was very helpful and informative on the process as this was my first experience getting my vehicle serviced at the Odessa Dodge House. More

by Spadoni.katelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you, Katelyn, for your kind words! We're thrilled to hear that you had an excellent and convenient experience with us at All American Chrysler Jeep Dodge Ram of Odessa. We're glad that Jaime was able to provide you with helpful and informative service during your first visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

December 18, 2023

The dealership was able to get me in on the spur of the moment for an oil change which I needed to get before traveling up north. More

by IDANICKERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada, Jason Etherton
Report | Print
Dec 19, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you so much for your review of All American Chrysler Jeep Dodge Ram of Odessa! We truly appreciate the feedback and hope to hear from you again.

December 18, 2023

Great Team, Great service, Great Service! !!! Thank you all for always taken care of me and my service needs. Jose has a great team around him, and Myra always greats me with a smile!!!! More

by gilbertramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada, Jason Etherton, Myra Vega
Report | Print
Dec 19, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thanks a bunch for your kind words, gilbertramirez. It's reviews like this that make us at All American Chrysler Jeep Dodge Ram of Odessa excited to come into work every day.

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