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Alfa Romeo and FIAT of Minneapolis - Service Center

St. Louis Park, MN

4.8
352 Reviews

352 Reviews of Alfa Romeo and FIAT of Minneapolis - Service Center

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December 19, 2022

I liked that I could have direct text message contact with the service manager. A great way to exchange communication for my service. More

by MNSWEDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Schimmelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2022

Gabby the service writer always very helpful. They are prompt with their appointment times too. So wait time is good. More

by chinggettman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Schimmelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Advisor
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2022

The team was so helpful and kind and made it possible for me to get in and out with exactly what I wanted in no time More

by REBECCA.THOMAS2892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2022

Comfortable clean waiting area, professional staff. I love my SUV and I can tell they care. More

by jcoulson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Schimmelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Advisor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2022

We once again had a fantastic service experience at fiatbof Minneapolis. Ryan took 5 star car of me. More

by DUNWOODY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Schimmelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Advisor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
November 24, 2022

Good dealership and nice people. Quick and prompt service. Thorough and explain in great detail. More

by Vaughn1100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Campion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Farrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Hermes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Schimmelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Advisor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : N/A
November 19, 2022

Clean, work done, consider low mileage I put on my car, friendly. A little expensive More

by jdmidtbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Schimmelman
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2022

Service was excellent. Very efficient fat and loved the waiting room:)). We will recommend to family and friends More

by Afremling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Schimmelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Advisor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2022

This is where I purchased my 2016 Fiat 500x. I love the service department and have used them exclusively. I have had interaction with Matt, Gabby and Alec. They are truly professional and answ More

by slinquan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt and Alec (filling in for Gabby)
Nov 02, 2022 -

Alfa Romeo and FIAT of Minneapolis responded

Hi Slinquan, We are glad you have had such a wonderful experience with our Service Department! We look forward to seeing you the next time your 500X is in for service. Thank you for sharing!

October 28, 2022

Woman setting appt. was unwelcoming and not knowledgeable. Showed up on time for the 4pm appointment and was told I would not be receiving the included car wash that Lu More

by VOGTFAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gabby Schimmelman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Service Advisor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Alfa Romeo and FIAT of Minneapolis responded

Hi Portia, Thank you for sharing your experience with us again. With current company health protocols we have, at times, suffered with staffing issues. Your experience when you brought your vehicle in to have a second key made was one of those times. Again, the vehicle with the cracked windshield was either new to our lot or cracked on the lot and hadn't been through detail or recondition just yet. The other vehicle you wanted to drive had an issue and was waiting to get into the shop. Once the issue was realized we didn't want anyone to drive it in an effort to prevent any further damage to the vehicle. It was on the lot because this is where vehicles are taken to be repaired. Both vehicles you mentioned have since been repaired if you would like to come back by. Thank you for taking time to write a review.

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