Alfa Romeo & Fiat of North Miami

Bait and switch.I called about a car and I was told it Bait and switch. I called about a car and I was told it was available, I also asked about any fees above the listed price and was told the only fee e Bait and switch. I called about a car and I was told it was available, I also asked about any fees above the listed price and was told the only fee eas a dealer fee of $985 which I was ok with. When I got there I was told that the car was gone and they show me another car, we negotiated a price and when I told them that I did not need financing, they turned and said that if I did not finance it they would charge an additional $1000 for a destination fee, I told the salesman I would not do it, then a manager came in and look at us like we were the worst xxxx on earth and told us that it was either that or no deal after they wasted almost 3hrs of our time plus 2 hours round trip. Next day the salesman called saying they would sell the car without the fee. No respect for the customer, avoid if you can More

My experience at Palmetto Alfa Romeo Fiat was like no other. Exceptional services, the salesperson was so eager to help and make sure that I get the best deals. The customer service is the best So far, t other. Exceptional services, the salesperson was so eager to help and make sure that I get the best deals. The customer service is the best So far, they make sure you get everything that you need so you can leave with you desired car. And I appreciate Jazz so much for being such a great dealer😎 he’s kind and gentle and also professional, and he assured that we had the best experience at Alfa Romeo & Fiat North Miami! I’ve been referring everyone that I know who needs to get a car. Because what I’ve experienced I’d like all my people to have such experience. It was a haha moment for me. I was an Awe from start to finish by the first class service they offer everyone!!! More

Shady just like every other dealer out there that want your money. Once they have it they are done with you. Avoid this place fast your money. Once they have it they are done with you. Avoid this place fast More

Classic bait and switch. Called and spoke with a salesperson and agreed on a specific vehicle and price. I drove an hour and a half to the dealer and was told the vehicle had been sold and they cou salesperson and agreed on a specific vehicle and price. I drove an hour and a half to the dealer and was told the vehicle had been sold and they couldn't offer the same price on a similar model because it was a slightly different trim. Very shady. Avoid! More

Absolutely Terrible Dealer! Told Them I Wanted a Specific Vehicle Called 3 Times No Call Back!!Then When I Call They Tell Me There Is a Bunch Of Add on fees, that the online price is a CASH PRICE. And then t Vehicle Called 3 Times No Call Back!!Then When I Call They Tell Me There Is a Bunch Of Add on fees, that the online price is a CASH PRICE. And then they tell me they’ll call me back and nobody calls back absolutely ridiculous. More

Wow amazing service. Dropped off my car to get a complete tune up . Had the car back the same day. Thanks the b Chris Rios tune up . Had the car back the same day. Thanks the b Chris Rios More

Dishonest and Corrupt Financing Practices After wasting over 8 hours personally at the dealer and a week communicating with the sales guy (Jass- Who is a decent guy)...this dealer strung me al After wasting over 8 hours personally at the dealer and a week communicating with the sales guy (Jass- Who is a decent guy)...this dealer strung me along and when it came time to finalize the deal, the purchase price of the vehicle was not as advertised, I was being forced to purchase a bundle (without any explanation) forced to purchase Gap and was paying almost $3000 in dealers fees. Then at the 9th hour (10pm) the financing jerk (HECTOR S.) I am told that the credit application was turned in wrong and that he needed to call the bank so I couldn't take the vehicle. Then I get a text message the following day tell me that the vehicle has been SOLD! xxx! This dealer has ZERO INTEGRITY! It is the true depiction of what everyone hates about car dealers! Truly made car buying a hassle and AWFUL EXPERIENCE! What a waste of time!!! More

Incompetent Service center extremely slow. I was not given a receipt which I needed for service and was told it would be emailed. I called 8 times, talking to the Service center extremely slow. I was not given a receipt which I needed for service and was told it would be emailed. I called 8 times, talking to the general manager 3 times trying to get the receipt. Every time they said they would send it but it never came. If they can't handle something this simple what can they get right? More