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Alexandria Toyota - Service Center

Alexandria, VA

4.6
324 Reviews

324 Reviews of Alexandria Toyota - Service Center

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February 10, 2023

It was easy to get an appointment which I needed promptly for a long drive. They did the job quite quickly and I was off in a timely fashion. More

by 4trishkent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Alexandria Toyota responded

We appreciate you choosing Alexandria Toyota! And thank you so much for your 5-star review.

January 31, 2023

The skilled, professionalism and integrity of the service staff, from the Runners to Management, is well appreciated mainly by my purse. 😉 More

by sstreet47
Recommend Dealer
Yes
Employees Worked With
Manny
Feb 13, 2023 -

Alexandria Toyota responded

As always, we strive to be the best! Thank you for your 5-star review!

January 22, 2023

Professional and quality service, thank you for your great work, my new Sienna in the best hands Leonel Munoz. I come from another dealer, this dealer was recommended to me, I am very happy and gratefu More

by Francisco11215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonel Munoz
Feb 13, 2023 -

Alexandria Toyota responded

We really appreciate you choosing Alexandria Toyota! Thank you for your feedback!

January 20, 2023

I've been having my cars serviced at Jack Taylor's Toyota for more than 20 years. The customer service is consistently friendly and the work is excellent. More

by bawilmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo in service department.
Feb 13, 2023 -

Alexandria Toyota responded

Wow, thank you for being a Loyal Alexandria Toyota member. As always we appreciate your business and thank you for your 5-star review!

January 16, 2023

For many years we have purchased our cars from Alexandria Toyota. And we have always brought the cars in for service at Alexandria Toyota. I completely trust both the sales department and give extremely hi More

by dfok7136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen, Simpa
January 16, 2023

I have received excellent service from Alexandria Toyota. They examine the car promptly, explain any service that is needed, and complete the work the same day. More

by tomrosania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Rivera
January 15, 2023

I used their express service for the 5000 mile service plus an oil change and an alignment. The intake process was efficient and the entire service was completed in an hour and a half. I was happy to ge More

by JBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department staff were efficient and courteous.
January 14, 2023

Such a great experence. Great service reps who make sure you are informef of needed service and give you opitions. Makes you wsnt to come back@ More

by Dcpullman62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohumad
January 10, 2023

Courtesy minimal, honesty in doubt, avarice apparent, resolution unsatisfactory. Really felt like pulling teeth to get requests fulfilled. Truly felt dealer just after exorbitant payments estimated for s More

by SBM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Brotherton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : tom, accounting
January 10, 2023

I always receive excellent service at Alexandria Toyota. My Service Rep is Manny Rivera and he always keeps me updated on the status of my car while it is being serviced. More

by BJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Riviera
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