Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
326 Reviews of Alexandria Toyota - Service Center
Sort by
February 15, 2023
I left the maintenance book (bright colored that says Jack Taylor Toyota) on the passenger seat for the technician to sign off on the 5,000-mile service. Also, this is the first time I have ever received Jack Taylor Toyota) on the passenger seat for the technician to sign off on the 5,000-mile service. Also, this is the first time I have ever received a car back from Toyota service where the car was not washed. If there is an up-charge on a car wash then I would have paid it too. More
by Carguy99
Employees Worked With
Jenny Kirby
February 15, 2023
Great service and professional staff. Vehicle was completed on time and the representative explained in detail the service provided. Vehicle was completed on time and the representative explained in detail the service provided. More
by Diana Bradham
February 10, 2023
It was easy to get an appointment which I needed promptly for a long drive. They did the job quite quickly and I was off in a timely fashion. for a long drive. They did the job quite quickly and I was off in a timely fashion. More
by 4trishkent
Employees Worked With
January 22, 2023
Professional and quality service, thank you for your great work, my new Sienna in the best hands Leonel Munoz. I come from another dealer, this dealer was recommended to me, I am very happy and gratefu great work, my new Sienna in the best hands Leonel Munoz. I come from another dealer, this dealer was recommended to me, I am very happy and grateful for the treatment and professionalism, I loved the location and the dealer's environment, from here on they gained a new client, thanks for the service and attention. Atte Francisco Martinez More
by Francisco11215
Employees Worked With
Leonel Munoz
January 20, 2023
I've been having my cars serviced at Jack Taylor's Toyota for more than 20 years. The customer service is consistently friendly and the work is excellent. for more than 20 years. The customer service is consistently friendly and the work is excellent. More
by bawilmer
Employees Worked With
Leo in service department.
January 16, 2023
For many years we have purchased our cars from Alexandria Toyota. And we have always brought the cars in for service at Alexandria Toyota. I completely trust both the sales department and give extremely hi Toyota. And we have always brought the cars in for service at Alexandria Toyota. I completely trust both the sales department and give extremely high rating to the service department. I will continue to keep my car serviced at Alexandria Toyota. The personal have been very good in all respects. More
by dfok7136
Employees Worked With
Kristen, Simpa
January 16, 2023
I have received excellent service from Alexandria Toyota. They examine the car promptly, explain any service that is needed, and complete the work the same day. They examine the car promptly, explain any service that is needed, and complete the work the same day. More
by tomrosania
Employees Worked With
Manny Rivera
January 15, 2023
I used their express service for the 5000 mile service plus an oil change and an alignment. The intake process was efficient and the entire service was completed in an hour and a half. I was happy to ge plus an oil change and an alignment. The intake process was efficient and the entire service was completed in an hour and a half. I was happy to get in and out so quickly. The prices were dealer standard prices but not unreasonable. More
by JBA
Employees Worked With
The service department staff were efficient and courteous.
January 14, 2023
Such a great experence. Great service reps who make sure you are informef of needed service and give you opitions. Makes you wsnt to come back@ Great service reps who make sure you are informef of needed service and give you opitions. Makes you wsnt to come back@ More
by Dcpullman62
Employees Worked With
Mohumad
