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Alexandria Toyota - Service Center

Alexandria, VA

4.6
332 Reviews

332 Reviews of Alexandria Toyota - Service Center

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June 25, 2023

I've been a customer of Alexandria Toyota for over 20 years. I have purchased two Toyota Corolla's from them. I'm always treated with dignity and respect. I deal mostly with Mr. Manriquez River. He's alw More

by roy.gaines
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Manrequez Rivera
June 24, 2023

Simpy is always helpful, understanding, and explains in details the repairs needed. I always bring my car to her. More

by rosiebjs
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Simpy
June 19, 2023

The actual service experience at the dealership was very good. But even after making my appointment online I was hectored by texts demanding I make a service appointment. AFTER the appointment, more hector More

by jameskidney
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2023

Commending SIMPY for a great job. Thank you. She provided everything a customer needs including the privileges More

by roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SIMPY
May 11, 2023

I have enjoyed my experiences with Alexandria Toyota for many years. I am hoping that with the new ownership sales and service will remain the same in maintaining Jack Taylor's standards of excellence. More

by michaelharmonis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mohammed jabar
May 09, 2023

I have been a returning customer since I purchased my Toyota from Jack Taylor Toyota. I have been very satisfied with every service visit. More

by tabycatz65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Lazo
May 01, 2023

Manriquez and the whole service team is very professional and very effective in solving any issues. More

by chisty.hussain
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
MANRIQUEZ, SERVICE ADVISER
April 25, 2023

Prices are to high, they are always trying to sell you an expensive repair. The rich get richer and poor get poorer. I am moving to another state when I do not need a car. More

by Dealership
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
simpi
April 15, 2023

RAVA4 Hybrid second oil change and maintenance under 35 minutes! The staff was quick, professional and a pleasure to work with. The place was super clean, everyone was polite and in a good mood. The bathr More

by Penn State!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Mitchell
April 14, 2023

This time I got a good service. Especially, Ms. Laura the Customer Relations Manager was very helpful. Thank you, Ms. Laura and Alex Toyota. Keep up the good job!! More

by amareeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service advisor and Especially, Ms. Laura the Customer Relations Manager was very helpful.
Apr 14, 2023 -

amareeng responded

good job

Apr 14, 2023 -

amareeng responded

good job

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