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Alexandria Toyota - Service Center

Alexandria, VA

4.6
326 Reviews

326 Reviews of Alexandria Toyota - Service Center

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May 01, 2023

Manriquez and the whole service team is very professional and very effective in solving any issues. More

by chisty.hussain
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
MANRIQUEZ, SERVICE ADVISER
April 25, 2023

Prices are to high, they are always trying to sell you an expensive repair. The rich get richer and poor get poorer. I am moving to another state when I do not need a car. More

by Dealership
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
simpi
April 15, 2023

RAVA4 Hybrid second oil change and maintenance under 35 minutes! The staff was quick, professional and a pleasure to work with. The place was super clean, everyone was polite and in a good mood. The bathr More

by Penn State!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Mitchell
April 14, 2023

This time I got a good service. Especially, Ms. Laura the Customer Relations Manager was very helpful. Thank you, Ms. Laura and Alex Toyota. Keep up the good job!! More

by amareeng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service advisor and Especially, Ms. Laura the Customer Relations Manager was very helpful.
Apr 14, 2023 -

amareeng responded

good job

Apr 14, 2023 -

amareeng responded

good job

April 13, 2023

We have always been happy with the Service Department at Alexandria Toyota. They are fair, provide excellent service and advice, and I never feel pressured to do work that isn't necessary. More

by Robert Robinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
April 13, 2023

Completed service on my RAV4 Hybrid, including State inspection, as expected and in a timely manner. More

by gaelic60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
March 17, 2023

I've been bringing my toyotas here for years for very good reasons. They're always on point with what services I need and being aware of my tight budget they never tried to advise my on repairs or servic More

by kennew9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Mendoza, Iman in Finance and Mohamad in Service.
March 03, 2023

Been taking my Camry to Alexandria, Toyota for at least 16 years and I have always received outstanding Service and respect from everyone!!! Thank you all 🙂 More

by patrickjpierpoint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and Manny
February 27, 2023

The best service and service manager EVER. The service was under 1 hour for the 20,000 mile service. Everyone very nice and accomodating. More

by ked1113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina White
February 15, 2023

It was nice. They didn't wash my car and they wouln't take a coupon from passport toyota. I could have taken my car to passport and received $35 off of the servi More

by wandalonnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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