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Alexandria Toyota - Service Center

Alexandria, VA

4.6
326 Reviews

326 Reviews of Alexandria Toyota - Service Center

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December 05, 2023

Jack Taylor Alexandria Toyota is very friendly and competent, with good customer relations. Every time I come here, I am satisfied. More

by mauricemeiakwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed
November 27, 2023

The dealership & my service tech. .Regina White always make my experience @ this dealership a great one. More

by bateskat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina White
November 13, 2023

The service was fine but, several weeks after I visited their business, they mistakenly charged me for the work done to another car. I spent several months trying to get a refund to no avail. Now my credit More

by sbparker3198
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Brotherton
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

Have had great interaction with sales staff ( in 2022 Jim Brotherton) when purchasing cars three different times. My experience with Simpy Behl in the service department has been great. I have a lot More

by DuchessII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simpy Behl
November 07, 2023

I have bought my new cars from them and have my vehicles serviced there. My Service rep is Simpy Behl and she is the best! More

by Keith Stalder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simpy Behl
November 03, 2023

Manriquez Rivera and his team crew provided excellent service! They provided good care of my Sienna, thanks a lot. More

by quique17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manriquez Rivera
November 01, 2023

Simpy Behl is a Star! I purchased my Camry from Jack Taylor and, now with over 145,000 miles, my car is still smooth running and in great shape thanks to Simpy and the JT More

by JDW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simpy Behl, Chris Hazzard and the Valet Guys
October 31, 2023

Awesome service! The staff is extremely professional and caring - every time I go there they take care of me and my car. I can trust they do a great job and have peac More

by DinuCa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny / Sterian
October 30, 2023

Simpy Behl is knowledgeable and efficient, and it is a a pleasure to have her manage the service work on my car. She and your mechanics team are the reason my 2000 Toyota Avalon is still in excellent condi More

by lindaloy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simpy Behl
October 23, 2023

Great customer service! Fast, efficient and always does a good job. Highly recommend you take your car here. More

by Tracymd34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy perrel
Oct 23, 2023 -

Tracymd34 responded

Thank you for the great service!

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