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Alexandria Toyota - Service Center

Alexandria, VA

4.6
324 Reviews

324 Reviews of Alexandria Toyota - Service Center

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February 29, 2024

Always efficient, reliable and dependable. I am a returning customer because they are that good More

by Chibamba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simpy Behl
Mar 08, 2024 -

Alexandria Toyota responded

Hi Chibamba, thank you for taking the time to leave a review for us at Alexandria Toyota. We're happy we could meet your expectations!

February 29, 2024

Jenny was fantastic communicating with me about the work on the card, what needed done, and coordinating everything. Very positive vibe too. I was able to meet the mechanic and learn from him as well. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny
Mar 08, 2024 -

Alexandria Toyota responded

David, we are very happy we could provide you with a positive experience!

February 09, 2024

Easy to get an appointment for service, very responsive and well informed service rep. Who kept us well informed about the progress of the service on our car. More

by J_K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Ramey
Mar 07, 2024 -

Alexandria Toyota responded

Hello, we are so happy to read such a great review about Alexandria Toyota!

February 08, 2024

I have been a customer of Alexandria Toyota since 1976 when I bought my first FJ-40 Landcruiser. Their service department quality has always been exceptional and always fair pricing. I recommend Alexandri More

by West
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thalia Cruz
Mar 07, 2024 -

Alexandria Toyota responded

West, we want to thank you for being a loyal customer! Thank you again for taking the time to let us know how we did. We hope you have an amazing day!

February 03, 2024

Great responsiveness to request for service. Efficient. Love working with Manny.Never any problems here. More

by atina02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Mar 07, 2024 -

Alexandria Toyota responded

Hello, we are very happy to have provided you with such a positive experience!

January 30, 2024

I have been well received and treated every time I visit Alexandria Toyota. My advisor, Mohammed, always goes the extra mile to keep me at ease and gives me regular updates when the car is being serviced. More

by fadamau1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohammed
Mar 07, 2024 -

Alexandria Toyota responded

Hello, thank you so much for your positive comments about Alexandria Toyota!

January 22, 2024

First rate team and quick service. When they promised EXPRESS, the meant it. Alexandria Toyota is the best in the region! More

by sscully
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Alexandria Toyota responded

Hello Sscully, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Alexandria Toyota.

January 11, 2024

Dealership under new management has made improvements in many areas. Signage; more personnel,, efficiency, Appearance More

by obrienann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service only: Platinum Team: Jenny and Sterin
Mar 07, 2024 -

Alexandria Toyota responded

Hi Obrienann, thank you so much for your positive comments about Alexandria Toyota!

December 05, 2023

Jack Taylor Alexandria Toyota is very friendly and competent, with good customer relations. Every time I come here, I am satisfied. More

by mauricemeiakwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mohamed
November 27, 2023

The dealership & my service tech. .Regina White always make my experience @ this dealership a great one. More

by bateskat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Regina White
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