Alexandria Toyota - Service Center

Jenny is friendly and provided outstanding service as an Advisor. She listened to my issues with the SUV, and recommended what service should be performed to prevent future major maintenance. When I have Advisor. She listened to my issues with the SUV, and recommended what service should be performed to prevent future major maintenance. When I have additional questions, she responded in a timely manner. It is pleasure doing business with her at the dealership. More

I would like to thank Tommy Perrell in the Service Department for helping me resolve a problem with my 2011 Camry that I purchased recently. Department for helping me resolve a problem with my 2011 Camry that I purchased recently. More

Today I needed to leave my vehicle for maintenance and solve a little detail. My Service Coordinator; Thomas, was not there yet because I arrived early. James jumped into action and helped me to register solve a little detail. My Service Coordinator; Thomas, was not there yet because I arrived early. James jumped into action and helped me to register my car and escorted me to rent a vehicle for the day with Marij. Thomas took care of my truck, was very communicative and it was ready really quick. Appreciate the extra mile you all gave! Thank you all for the great service today! More

I always feel confident in the service on my car, now 12years old. Gerry was an d now Manny is my service rep.. I am so happy to wor with m Manny. He is quick to respond if anything other than reg.servi 12years old. Gerry was an d now Manny is my service rep.. I am so happy to wor with m Manny. He is quick to respond if anything other than reg.service is needed. More

Friendly staff and have purchased three Toyota's from them. Service staff is outstanding. My wife has also purchased cars there. them. Service staff is outstanding. My wife has also purchased cars there. More

Un buen servicio la verdad de primero no me atendían talves por la apariencia pero si valió la pena me hicieron bien el servicio gracias lo Recomiendo talves por la apariencia pero si valió la pena me hicieron bien el servicio gracias lo Recomiendo More

Have tried two days in a row to reach the Service department. All three phone calls resulted in a recording saying "we cannot take your call right now and please leave a message". Very poor service!! department. All three phone calls resulted in a recording saying "we cannot take your call right now and please leave a message". Very poor service!!! More

Service was excellent. Communication consistent. Recommendations solid. Personal contact outstanding. I felt totally taken care of and my car respected and treated with Communication consistent. Recommendations solid. Personal contact outstanding. I felt totally taken care of and my car respected and treated with care. Sempy, as always, was outstanding as the manager of service repairs. Alexandria Toyota is fortunate to have her. More

So happy about the service recently provided by Jenny Kirby. She was positive, exceedingly professional, and courteous. She made my service appointment go well and communicated everything. Kirby. She was positive, exceedingly professional, and courteous. She made my service appointment go well and communicated everything. More

The staff and manager of service repairs is extremely friendly, professional, knowledgeable and attentive. Excellent customer service, which sadly is not common in many places of business these days so I friendly, professional, knowledgeable and attentive. Excellent customer service, which sadly is not common in many places of business these days so I really appreciated the service and attention I received from Alexandria Toyota. Kudos to them! More