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324 Reviews of Alexandria Toyota - Service Center
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January 18, 2025
Fatima Martinez was my adviser and provided excellent customer service and communication throughout the entire process of my car service from start to finish. I even got a free car wash!! customer service and communication throughout the entire process of my car service from start to finish. I even got a free car wash!! More
by fabascoli
January 17, 2025
Frequent customer of Alexandria Toyota and the service advisers are always eager to assist even the ones I do not know on a regular basis. Leonel is the ultimate professional and I always appreciate his c advisers are always eager to assist even the ones I do not know on a regular basis. Leonel is the ultimate professional and I always appreciate his candor and ability to provide outstanding customer service. Well done, Leonel! More
by wbrown1460
Employees Worked With
Munoz, Leonel
January 06, 2025
Excellent experience for me. The level of updates about the vehicle undergoing repairs following an accident was first class. Customer care is at another level. Well done Simpy B The level of updates about the vehicle undergoing repairs following an accident was first class. Customer care is at another level. Well done Simpy Behl, the manager who handled everything for me. More
by Chibamba
December 31, 2024
GREAT EXPERIENCE with parts & sales! Ken went out of his way to provide exceptional service & Tommy provided superior service in the service department. Their attention to detail, profes Ken went out of his way to provide exceptional service & Tommy provided superior service in the service department. Their attention to detail, professionalism, & kindness won my business! More
by ToyotaVA
Employees Worked With
Tommy Perrell & Ken
December 26, 2024
Regina was very friendly and professional. She kept me informed from the delivery of parts to completion of work on my truck. Also, the lady in the rental office was very friendly. She kept me informed from the delivery of parts to completion of work on my truck. Also, the lady in the rental office was very friendly. More
by ineztime2
Employees Worked With
Regina
August 25, 2024
Jenny is friendly and provided outstanding service as an Advisor. She listened to my issues with the SUV, and recommended what service should be performed to prevent future major maintenance. When I have Advisor. She listened to my issues with the SUV, and recommended what service should be performed to prevent future major maintenance. When I have additional questions, she responded in a timely manner. It is pleasure doing business with her at the dealership. More
by Faithashton3
Employees Worked With
Jenny Kirby
August 19, 2024
I would like to thank Tommy Perrell in the Service Department for helping me resolve a problem with my 2011 Camry that I purchased recently. Department for helping me resolve a problem with my 2011 Camry that I purchased recently. More
by Karen Gordon
Employees Worked With
Tommy Perrell
