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Alexandria Toyota

Alexandria, VA

4.6
620 Reviews
Jack Taylor's Alexandria Toyota Scion was established in 1973 on Mt. Vernon Avenue in Alexandria, VA. Excellent customer service is our passion. We are 1 of only 4 Toyota dealers nationwide to have received Toyota's coveted "President's Award" every year since its inception in 1986. That's 30 years and counting! We truly believe that good service sells cars!
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3750 Richmond Hwy

Alexandria, VA

22305

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Showing 620 reviews

November 29, 2009

Paul is the BEST Serviceman I have dealt with at this dealership, and with any car I have owned. He is friendly and always willing to help. He really cares about his customers and creating relationships More

by pez_alto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul S.
November 28, 2009

The recent purchase of my new Sienna exceeded all of my expectations! Everyone was wonderful and knowledgeable- from the salesman to the finace gal! The entire experience had me in and out in no time and I More

by marla george
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cindy Kenny and Jeff
November 26, 2009

I was renewing a lease, following a 3 year highly satisfying lease. Called the day before to make an appointment at 9:30 AM. Salesman showed up at precisely 9:30, and although I did not expect to g More

by rhealing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
November 24, 2009

Jennifer is an excellent customer service professional. I visited the service shop last month. The other customer service rep. didn't document my vehicle problems. I answered a few questions, and she was More

by TRock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Correa
November 23, 2009

Do you want an experience where your well-being is more important than selling you a car? If YES, buy a car at Taylor Toyota. I bought a 2010 Prius at Taylor. I'm a tough customer. I did my homework and ev More

by Reston Lady
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Brotherton
November 23, 2009

I have been dealing with Alexandria Toyota for over 10 years now both for personal vehicles and business vehicles. I have always received the best customer service regardless of the department or the indi More

by agoshorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sonnhalter, Chris Hazard, Jerry Hodges, Ken Whalen
November 20, 2009

Customer friendly and very helpful service department. Communications via e-mail and post serve as ticklers for preventive maintenance. Timely responses to e-mail expedite arranging service appointments. More

by wblewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sonnhalter
November 19, 2009

I always use Alexandria Toyota for maintenance on my RAV 4. I email or call Paul Sonnhalter and set up an appointment for regular mileage maintenance or oil changes every 3,000 miles. Paul even helped me More

by BarbaraBear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Sonnhalter
November 14, 2009

Recently I bought my 2nd car from Alexandria Toyota. I went to 3 other dealers just to compare prices and make sure I got the best deal. Not only did Alexandria Toyota have the best price but most importa More

by jemcandoit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hennessy
November 07, 2009

We took our 2008 Highlander to Roger Mecking at the service department after the airbag warning light said to get to the dealer asap. The transmission had slipped on occasions and we wanted this checke More

by MDMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Mecking
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