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Alexandria Toyota
Alexandria, VA
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I would echo the comments of the other reviewer about Jim Brotherton. I can't say enough good things about him. Finance guys didn't seem quite so friendly but one of them we kept there late at night, so it w Brotherton. I can't say enough good things about him. Finance guys didn't seem quite so friendly but one of them we kept there late at night, so it was only to be expected! We went to see the Scion XA, which is about as low cost a car as you can find, yet he spent a lot of time with us driving around and there was no pressure at all (first car, we were terrified of high pressure techniques). We never felt like "cheap clients". After a lot of humming and hawing, and no prompting from him whatsoever, we ended up buying a Prius off the lot. I hate to think how much time he spent with us in that car (well past closing time on one day), and like the other guy said, he gave us the best price he possibly could (bearing in mind there is just not much flexibility on the Prius at the moment). Really great, genial, honest guy, an asset to the dealership, and I would recommend him to anyone. More
I bought a Scion XA from this dealership. The day walked into the dealership they didn't have the color (silver) of the vehicle I wanted. Left a deposit and gave the salesman (Eric) two weeks to find me one into the dealership they didn't have the color (silver) of the vehicle I wanted. Left a deposit and gave the salesman (Eric) two weeks to find me one. He was very friendly and professional. A few days later he called me back to tell me about the progress he was making in tracing the vehicle I wanted. Long before the deadline was over, he called me again to let me know that he finally was able to locate and obtain the car. The rest was quick and easy. Spent 15-20 minutes at the finance department and about 30 minutes with Eric who explained to me the various features of the vehicle. No high-pressure sales. Professional and friendly service. A top-notch dealership. More