Alexandria Hyundai
Alexandria, VA
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590 Reviews of Alexandria Hyundai
The Best price EVER! Ken Hong was my sales person and he The Best price EVER! Ken Hong was my sales person and he was simply fantastic. There was 0 pressure,and he was so nice. Probably the kindest dealer The Best price EVER! Ken Hong was my sales person and he was simply fantastic. There was 0 pressure,and he was so nice. Probably the kindest dealer I have ever met! I was looking for an elantra at the dealership near my hometown but they were sold out so we decided to try Alexandria Hyundai. It was probably the best choice that I have made! Mr. Hong sold me a 2012 Hyundai Elantra and so far shes running great and I'm well pleased with the car. This was my first Hyundai but I wouldn't think twice about getting another one! Especially from Alexandria Hyundai! If you are looking for a Hyundai, go to Alexandria Hyundai and ask for Ken Hong. You will not be disappointed! More
What a pleasure....and I can't believe I'm writing that about buying a car from a dealership!!! We worked with Mike Halpern, and he was phenomenal....no xx...no trouble....no hidden fees. He explaine about buying a car from a dealership!!! We worked with Mike Halpern, and he was phenomenal....no xx...no trouble....no hidden fees. He explained everything so thoroughly and was just a genuine, nice guy. Jeff, the finance manager, was also kind and super helpful. What a pleasant experience, great people and we got a great car (2012 Accent) that we're super happy with. I would definitely recommend this dealership to everyone. More
This is the dealership I started my car search at and it was great. Ray listened to what I was looking for and gave me great details on the two cars I test drove. He was friendly, knowledgeable, and did n was great. Ray listened to what I was looking for and gave me great details on the two cars I test drove. He was friendly, knowledgeable, and did not pressure me to purchase. I ended up going with a car other than a Hyundai, but I would recommend this dealership to anyone looking for a Hyundai. More
It was a little out of the way (two other hyundai dealerships are closer to me) but it was worth the trip out here. This dealership has a family atmosphere type of vibe to it. It's kind of small co dealerships are closer to me) but it was worth the trip out here. This dealership has a family atmosphere type of vibe to it. It's kind of small compared to any honda or toyota dealership, but they get the job done. They are good on price - i guess they'd rather sell a car at a lower profit and sell more cars than not sell cars at all. they were pretty straightforward and there was no back and forth necessary for me to get the deal i wanted. they honored the deal we had agreed to over the phone. I would recommend a couple of guys here - Mr. Ken Hong who is the internet sales guy, as well as the general manager/part owner mr. Danny Lee. these guys were legitimate and didn't waste my time. Coming out of a dealership with no bad surprises in the buying experience is good. Days after the purchase they followed up to make sure everything was okay with the new ride. Whether that was just a formal forced policy or it was done out of sincerity didn't matter to me. More
I had a lengthy car search when i decided it was time to upgrade and was looking to buy a used car as I have had great luck in the past with them. I saw quite a few privately owned cars and visited a few de upgrade and was looking to buy a used car as I have had great luck in the past with them. I saw quite a few privately owned cars and visited a few dealerships. This was the first dealership I went into that I didn't feel like I was pressured to buy anything or being offered the car that had been sitting on the lot the longest. They gave me a fantastic price on a barely used elantra that I am very happy with. I highly recommend them especially for the nova area More
I was extremely satisfied with my time at Alexandria Hyundai. As soon as I pulled onto the property, Josh was out ready to greet me with any questions I had. I knew what type of car I was looking for, b Hyundai. As soon as I pulled onto the property, Josh was out ready to greet me with any questions I had. I knew what type of car I was looking for, but because it was my first time leasing a car, I had a lot of questions. Josh was very friendly and patient. I took the car for a test drive and fell in love with it. Filling out the paperwork and signing the deal was very quick and easy. I could not have asked for a better experience when leasing my first car. I especially love that Josh has kept up with any questions I had after I purchased the car and has kept in touch to make sure I was happy with my purchase. I would definitely recommend this dealership and this employee again! More
I am quited pleased with my experience at Alexandria Hyundai. I felt that I was treated fairly and that the dealership and my salesman worked very hard to ensure I was satisfied with the final price, o Hyundai. I felt that I was treated fairly and that the dealership and my salesman worked very hard to ensure I was satisfied with the final price, options, and financing. I visited several Hyundai dealerships in the Northern Virginia area and I was initally drawn to Alexandria Hyundai because of their positive customer service reviews. This was my first time buying a car, and I felt that I was given all the necessary information to make my final decision. I am also pleased with the fact that my salesman continued to make himself available to me after I purchased the car, for any questions, lingering concerns, or "where is the..." questions. More
I had an awful car-buying experience with this dealership. This deal started over the phone and lasted 3 weeks, only for me to not get the car at all. I was told I needed to come in that day in dealership. This deal started over the phone and lasted 3 weeks, only for me to not get the car at all. I was told I needed to come in that day in order to sign paperwork to hold the car, and that the car was en route to the dealership. The salesperson had several opportunities to be upfront about the fact that the car had not even made it out of Korea yet, and he did not communicate that until one and a half weeks after I signed paperwork. Deeply disappointing and inconvenient, esp since I had a buyer for my existing car. The one good thing was the dealer was willing to give me a loaner car while I continued to wait for the car I ordered. I did have to ask for this, it was not automatically offered. The dealer even drove it to my house, but again, only after I asked. The wait turned out to be 3 weeks, and I had been told verbally it takes up to a week and 2 days. Whenever the dealer communicated with me in writing he claimed he told me it would take up to 2 weeks. So not only was the dealer not upfront and honest with me, but when I brought it up he would lie about what he had said. The dealer also claimed it was necessary for me to put down money to hold the car but it turns out that was not true so I gave them money when I could have done a promissory note. He later denied not having told me this was an option. I ended up not buying the car after I was told it would be driven to my house once it arrived. The sales person and I scheduled a day for it to be delivered and on that day I called, and was told he was off. I asked to speak to the manager, who told me no one else could drive it to my house, even though his sales person had promised that the car would be delivered to me on that day. Finally, the sales person calls and says he was planning to deliver it even though he was off, but this was something the manager never took time to check on; he simply refused to accommodate me and quickly suggested that I not buy the car if I was unhappy. So I took him up on that suggestion and refused to buy the car. Three weeks of dissatisfaction. More
I've been to many dealerships and Alexandria Hyundai gave me the most comfort and the best communication. I recommend this dealership and especially the dealer who worked with me, Joon. He often gave me call me the most comfort and the best communication. I recommend this dealership and especially the dealer who worked with me, Joon. He often gave me calls about good deals and even after i bought the car, he still called me to check if everything is fine. I dont regret buying a car there. Joon gave me a good deal, which I thought it was pretty good price for my Sonata. More
I went to the dealer just to look at the new 2011 Sonata's but the atmosphere and the friendly staff made is impossible not to leave with a car that day. Even the price was just right. I have told ev Sonata's but the atmosphere and the friendly staff made is impossible not to leave with a car that day. Even the price was just right. I have told everyone I know about the wonderful deal I got and the wonderful customer service I recived at this dealer. If you are looking to buy a new vehicle look no further than Alexandria Hyundai. More