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Mercedes-Benz of Lubbock

Lubbock, TX

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163 Reviews

1702 Texas Avenue

Lubbock, TX

79401

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163 Reviews of Mercedes-Benz of Lubbock

August 05, 2021

Was very pleased with my service!! They were great to send someone to pick up my car and leave a very nice loan car. This was warranty work so there was no charge. Monte suggested new tires but I wante More

by mcartrite2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Ebeling
August 05, 2021

Monte, Craig, and the Alderson Mercedes team take great care of me and my vehicle every visit! I appreciate their dedication and commitment to customers. More

by Shaunna.McGuigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte, Craig
July 22, 2021

Excellent service! Monte Ebeling was knowledgeable and professional. The service was completed in a timely manner. Everyone I encountered at the dealership was very friendly and courteous. More

by Tcook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Eleling
July 14, 2021

It was a delight. Thank you for your friendly service! I look forward to my next visit and seeing you all again. Thank you again for such a wonderful experience. More

by deborahbrown1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte
June 22, 2021

The quality of service at Alderson’s stands out and it’s unique, the best!! More

by Jennifer Sedia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte
June 19, 2021

The reason we buy Merecedes is this dealership. Very quick, friendly. They give you a ride home or loan you a car . They wash your car after every service More

by vcfar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte
May 14, 2021

Great service at this dealership. I have been a customer for a very long time. Monte Ebeling runs a very professional & efficient department. They are ready for your vehicle at your appointment time and you More

by sunderwoodcox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Ebeling
April 21, 2021

Good, friendly, timely, professional, personal when necessary. Monte Eberle does this with finesse and thought. Because of my encounter with Monte my daughter will buy. More

by marywashington044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Eberling
April 21, 2021

I will always buy a vehicle from Alderson, the service is the best. Monte Ebeling makes the service department a great easy experience, this is why I will purchase from Alderson. More

by Jennifer Sedia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monte Ebeling
April 02, 2021

The wait for a window to come in was longer than I have waited before, and no loaner car offered to me. I moved to Lubbock from Midland, and the Midland dealership is superior to this one in terms of putt More

by bcope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember any names
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