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Alan Webb Nissan

Vancouver, WA

4.2
756 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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756 Reviews of Alan Webb Nissan

January 01, 2023

Great customer service, Friendly staff, service done in timely manner, Quick, efficient service with wonderful service department. . More

by DLOURIGAN2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Ecret, Rudy Moore, Eden Mederos, Colby Kubicz, Jacob Dewester
Jan 04, 2023 -

Alan Webb Nissan responded

Hi Deborah, we are very happy to have provided you with such a positive experience! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, The Alan Webb Nissan Team

January 01, 2023

New service advisor Brandi was very helpful I towed the vehicle in and service was complete the next day More

by jekaiser3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi
Jan 04, 2023 -

Alan Webb Nissan responded

Hello John, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care! Sincerely, The Alan Webb Nissan Team

December 05, 2022

Excellent service. After being outright lied to by our local Nissan dealership in Salem, Oregon, we started contacting other dealers and Joe Ramirez responded immediate More

by chrishavel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hamid Safavi, Joe Ramirez
Dec 05, 2022 -

Alan Webb Nissan responded

Hi Chris, Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that Joe and Hamid made your experience pleasant and we look forward to seeing you again soon! Have a wonderful day! The Alan Webb Nissan Team

November 18, 2022

Great customer service, Friendly staff, service done in timely manner, Quick, efficient service with wonderful customer service! Eden is a definite asset to Alan Webb! Follow up has been exceptional. Be More

by Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail Tolar, Mike Hendrickson, Brandi Johnson, Eden Mederos
Nov 25, 2022 -

Alan Webb Nissan responded

Thank you so much for your positive comments about Alan Webb Nissan! We look forward to your next visit! Take care! Sincerely, The Alan Webb Nissan Team

November 17, 2022

Working with John Mann was a pleasure. He went the extra mile to find us a vehicle that met our needs and at price we could manage. He went so far as to look at incoming inventory. He foun More

by billking9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mann
Nov 17, 2022 -

Alan Webb Nissan responded

Thank you for your amazing review and rating, Bill! We are pleased to hear that John went that extra mile and was able to find the vehicle you were looking for. We look forward to seeing you and your Sentra in the future! Have a wonderful day! The Alan Webb Nissan Team

November 13, 2022

Great customer service, Friendly staff, service done in timely manner, waiting room is clean and large space. More

by evelyndever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Johnson
Nov 16, 2022 -

Alan Webb Nissan responded

Hi Evelyn, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

November 06, 2022

Quick, efficient service with wonderful customer service! Eden is a definite asset to Alan Webb! Follow up has been exceptional. More

by PATPBRUCE621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eden Mederos
Nov 09, 2022 -

Alan Webb Nissan responded

Pat, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

October 21, 2022

Allen Webb has a great manager in their service center and everyone's is ways super willing to help. Its the manufacture I am struggling with but these guys are highly professional and continue to speak h More

by msrvegas247
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Tolar, Brandi Johnson, Adam Ahmadi, Eden Mederos, Gary Ferguson
Oct 24, 2022 -

Alan Webb Nissan responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Alan Webb Nissan! We hope to be of service to you again in the future. Best wishes, Alan Webb Nissan

October 07, 2022

Was fast, easy and the staff was great. You really need to get rid of the coffee vending machine though. More

by apophis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eden Mederos
Oct 12, 2022 -

Alan Webb Nissan responded

We appreciate your positive review about your recent experience with us! We will look into the issue with the coffee machine and see what options are available. Thank you!

September 25, 2022

I have a brand new Nissan rogue and the air conditioning went out in 100° heat. Even though they were overly busy in the service department the manager took my car right in and cleared the code and the AC w More

by Attagee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Johnson, Eden Mederos
Sep 29, 2022 -

Alan Webb Nissan responded

We're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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