Alan Webb Nissan
Vancouver, WA
Filter Reviews by Keyword
By Type
756 Reviews of Alan Webb Nissan
Great Hospitality I was very impressed with the great hospitality extended to me by Tony Lockett. Seeing the car of my dreams on the internet I knew I had to purchase t I was very impressed with the great hospitality extended to me by Tony Lockett. Seeing the car of my dreams on the internet I knew I had to purchase the car and make sure I was getting the best deal for my money. Tony was very confident and reassuring every step of the way with my purchase. You see I live in DALLAS TEXAS so this was a very unique experience for me and propbly for Tony. He was great through it all when I came to Vancoouver to check out the car every hotel room was booked. Tony allowed me to stay at his home after picking me up from the airport and taking me to the dealer to see the car. He even made sure I got back to the sirport for the flight home. I recently returned to Vancouver to drive my car home and once again he was there for me he even had the car washed and a full tank of gas for trip back to Dallas . I beleive this car purchase allowed to see that there are still good people in the world that are willing to make a friend and not just a sale. Thanks Tony and Alan Webb Nissan. I will be doing business with you again. More
Webb nissan/mitsu I actually went to mitsubishi which also was Nissan apparently. Reguardless, I talked to Jake on the phone prior to going in to the dealership, he wa I actually went to mitsubishi which also was Nissan apparently. Reguardless, I talked to Jake on the phone prior to going in to the dealership, he wasn't hassling me or bugging me or calling me every 10 minutes to make sure I was coming. I called him probably 2 hours till they closed and he was really nice and told me to come in when I was ready.. not that night not tomorrow ..just when I could..no pressure. I insisted on seeing the outlander sport that night anyways. I went in, told him what I wanted to see (which he showed me promptly).. He hustled around finding the exact car I came to check out. Went on a test drive and after that I did my paperwork.. He was very easy going and nice to work with..He joked around and eased the pressure of looking and new cars and wasn't some cheesy dude. Finance guy was very nice as well.while getting my new car delivered I was bombarded by work calls that absolutely had to be answered. Jake was very patient with me and gave me my space and time to take to handle my personal business. He also showed me everything on the car. He knew the product very well. At the end of the transaction and I was driving away it was a very good experience and the staff was more than nice especially since I made them stay about and hour or 2 after they closed. Thank you Jake and the Alan Webb mitsubishi/nissan for taking the time to take care of me.. I would definitely recommend this place. More
Lying and Deceitful Employees I went in to Alan Webb Nissan to trade in my 2006 Chevrolet Silverado for a 2010 Scion tC. I was lied to, told that they were on the phone with my cre I went in to Alan Webb Nissan to trade in my 2006 Chevrolet Silverado for a 2010 Scion tC. I was lied to, told that they were on the phone with my credit union and had approved me for a larger amount than I was actually approved for. I will even quote them as saying "Your credit union seems very nice." I went in with the understanding that I had $11500 to spend and the falsely raised that amount over $2000 to cover the difference between what they would give me for my vehicle and the price of the vehicle I was purchasing. They did all the math to give me, yet again, a false monthly payment and I purchased the vehicle. Upon returning home I called my credit union and they informed me that they hadn't talked to anyone, and I still only had $11500 to spend. I had to get a second personal loan to cover the difference along with taking money out of my pocket. I went to a large dealership hoping that I wouldn't get scammed because they have a reputation to uphold. I was very, very wrong and I will never return to Alan Webb for ANYTHING. More
New Truck purchased We was very happy with my experience with Alan Web Nissan. The salesman Dave was very focused to our needs, the sales manages was straight with us he We was very happy with my experience with Alan Web Nissan. The salesman Dave was very focused to our needs, the sales manages was straight with us he gave us the deal we were looking for. More
Arrived at the dealership with one particular car in mind. Ty had the vehicle pulled up and ready to for us to look at as I pulled into the lot. Incredibly friendly staff, excellent customer experience. mind. Ty had the vehicle pulled up and ready to for us to look at as I pulled into the lot. Incredibly friendly staff, excellent customer experience. Ended up purchasing the car with relatively little negotiations. Not a whole lot of bogus bartering like with several other dealerships I dealt with this morning. Would definitely recommend these guys. More
ALAN WEBB NISSAN OF VANCOUVER IS THE MOST DISHONEST ALAN WEBB NISSAN OF VANCOUVER IS THE MOST DISHONEST DEALER EVER. THEY WILL LIE TO YOU AND TRICK YOU AND TAKE YOUR MONEY. THEN WILL DO NOTHING TO FI ALAN WEBB NISSAN OF VANCOUVER IS THE MOST DISHONEST DEALER EVER. THEY WILL LIE TO YOU AND TRICK YOU AND TAKE YOUR MONEY. THEN WILL DO NOTHING TO FIX THE PROBLEM. DO NOT BUY A CAR HERE. More
Dave was nice enough, but when I can back with my husband to look at the car and test drive it, he was busy so we got George. George did not seem to know the features that came with the Leaf's different mod to look at the car and test drive it, he was busy so we got George. George did not seem to know the features that came with the Leaf's different models. I say this because, when he came back with a price much higher then was advertised, he told me what was advertised was for a S model. When I said fine show me an S, he told me that would not have electric windows (not true) and I would not be able to use a quick port station. George said I would only be able to charge the car at home. All Leaf's can be charged with a 220 station (that is what most free charging stations are) The 440 port is not standard but there are few 440 chargers out there at this time. After waiting again for over 20 minutes to get a second offer I left. I received a call later stating they were able to get the offer to 209.00 a month with $5500. trade in for a two year lease! Went to Wilsonville Nissan today was given the same trade in value, my two year lease for the top of the line model with leather interior and 12000 miles per year was just $96.00. No game playing in Wilsonville. Hassel free HONEST and enjoyable experience. Did everything over the internet and was in and out with the car in about 60 minutes. More
The first Salesperson did not know what he was talking about or he was the hook, but do have to lie to us to get us to shop at Nissan and when it comes to the price agreed on I would never want to go thro about or he was the hook, but do have to lie to us to get us to shop at Nissan and when it comes to the price agreed on I would never want to go through that again. I got my blood pressure all wound up, next time stick to the price agreed on. Bill Hoffmann More