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Alan Webb Nissan

Vancouver, WA

4.2
759 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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759 Reviews of Alan Webb Nissan

February 28, 2018

Great Love the staff they are so friendly and nice to work with. The cars are clean and the staff was friendly what else would you need More

by Ddub
Recommend Dealer
Yes
Employees Worked With
Erinn Shea, Moriah Borba
Feb 28, 2018 -

Alan Webb Nissan responded

Hi Dub! Thank you so much for taking the time to share your experience!!! You've bought so many cars here you should have your own office!!! Thank you for coming back to see us again and again!!

January 30, 2018

Very good The service was very good I would by again in the future tell friends how great the service was and they we're very friendly and knowledgeable More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Newman
Jan 30, 2018 -

Alan Webb Nissan responded

Hi Bonnie! Thank you so much for sharing your story!! Your new Rogue is beautiful and I'm so happy we provided you a truly exceptional experience!! Thank you for giving us the opportunity to get to know you and earn your business!! Welcome to the Alan Webb family!

Feb 05, 2018 -

Alan Webb Nissan responded

HI Bonnie! Thank you for sharing your story!! Congrats on your new car and welcome to the Alan Webb family!!

January 29, 2018

Amazing expierence by Will fortune Will Fulton was amazing he is bye far the best salesman that I have ever dealt with hands-down I will recommend all my friends to him. This was by More

by Tracysailercurtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson
Jan 29, 2018 -

Alan Webb Nissan responded

Hi Tracy! Thank you so much for sharing your story!!!! We hope this is just the beginning of a long relationship, thank you for making us your 'car guys'! Welcome to the Alan Webb family!

Jan 29, 2018 -

Tracysailercurtis responded

Will Fulton was amazing he is bye far the best salesman that I have ever dealt with hands-down I will recommend all my friends to him. This was by far the best expierence that could have been. Very friendly, out going, personable, no pressure and very courteous. Absolutely the best expiernce

January 26, 2018

unexpected day Everyone was easy to talk to and friendly. My car was having issues so I was starting my search for a replacement car. I told them that I would not More

by Indigo64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William C Fulton, Anthony Johnson
Jan 26, 2018 -

Alan Webb Nissan responded

Thank you so much for sharing your story!! We value your business and hope to have a long and happy relationship going forward!! Welcome to the Alan Webb family!

January 13, 2018

Great experience Josh worked with me to get me in a car that I liked as well as payments I could afford. I have purchased through alan Webb before and I will do again. More

by Frog1bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hvass
Jan 15, 2018 -

Alan Webb Nissan responded

Thank you for telling us about your experience! We strive to provide our customers with an exceptional experience! Thank you for giving us the opportunity to earn your business! We'll hope to see you again for your first service!

January 13, 2018

Friendly Everyone was friendly and observant. Josh made sure to keep us informed on every step of the process as well as comfortable while in transition period More

by Amos1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hvass
Jan 15, 2018 -

Alan Webb Nissan responded

Thank you for sharing your story!! Hvass is a valued member of our team and his customers really love the attentive level of customer service he provides! Thank you for giving us the opportunity to earn your business! We hope to see you again for all your service needs!

January 02, 2018

Very helpful Anthony was extremely helpful in the process. He was straight forward about my budget, my expectations and was patient as we reviewed the many availab More

by Russell Kofford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson, A.K Alkhadra
Jan 04, 2018 -

Alan Webb Nissan responded

Hi Russel! Thank you for sharing your story!! Anthony and AK have been with us for quite some time and always go out of their way to take care of every customer they can. Thank you so much for the opportunity to earn your business! Welcome to the Alan Webb Family!

December 31, 2017

New Year, New Car I came in today looking for 3 different styles of cars. I was introduced to Josh and the 1st thing he did was make sure he knew what I wanted and need More

by Katie Wright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hvass
Jan 04, 2018 -

Alan Webb Nissan responded

Hi Katie!! Another customer talking about a great experience they had with Josh Hvass, I'm not even a little bit surprised. This is a consultant that listens and cares about his customers. I'm so happy he was there to help you through your car buying experience! Thank you so much for your business! I hope we can continue to serve you for all your servicing needs! Welcome to the Alan Webb Family!

December 30, 2017

Pleasant and friendly but typical as of now just moments after my used car buying experience i would have to say that the dealership experience was just fine. My youthful salesman was More

by Ross Aaron Wietrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hvass
Jan 04, 2018 -

Alan Webb Nissan responded

Hi Ross! Thank you for your kind words! Hvass is a great associate and we're happy to have him on our team. Thank you for the opportunity to earn your business! Welcome to the Alan Webb family!

December 30, 2017

Unprofessional and obviously not interested in my business Sent an email inquiring about a specific vehicle stating I Was looking to purchase. Was sent a response using a form letter that wasn't even filled o More

by Love my new car
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Newman
Jan 04, 2018 -

Alan Webb Nissan responded

I apologize sir, we've recently changed our customer management tool and we're still working out the kinks with it. We hear you and we're working to address the concerns you've stated.

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