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Alan Webb Nissan

Vancouver, WA

4.2
756 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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756 Reviews of Alan Webb Nissan

January 26, 2018

unexpected day Everyone was easy to talk to and friendly. My car was having issues so I was starting my search for a replacement car. I told them that I would not More

by Indigo64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William C Fulton, Anthony Johnson
Jan 26, 2018 -

Alan Webb Nissan responded

Thank you so much for sharing your story!! We value your business and hope to have a long and happy relationship going forward!! Welcome to the Alan Webb family!

January 13, 2018

Great experience Josh worked with me to get me in a car that I liked as well as payments I could afford. I have purchased through alan Webb before and I will do again. More

by Frog1bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hvass
Jan 15, 2018 -

Alan Webb Nissan responded

Thank you for telling us about your experience! We strive to provide our customers with an exceptional experience! Thank you for giving us the opportunity to earn your business! We'll hope to see you again for your first service!

January 13, 2018

Friendly Everyone was friendly and observant. Josh made sure to keep us informed on every step of the process as well as comfortable while in transition period More

by Amos1985
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hvass
Jan 15, 2018 -

Alan Webb Nissan responded

Thank you for sharing your story!! Hvass is a valued member of our team and his customers really love the attentive level of customer service he provides! Thank you for giving us the opportunity to earn your business! We hope to see you again for all your service needs!

January 02, 2018

Very helpful Anthony was extremely helpful in the process. He was straight forward about my budget, my expectations and was patient as we reviewed the many availab More

by Russell Kofford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Johnson, A.K Alkhadra
Jan 04, 2018 -

Alan Webb Nissan responded

Hi Russel! Thank you for sharing your story!! Anthony and AK have been with us for quite some time and always go out of their way to take care of every customer they can. Thank you so much for the opportunity to earn your business! Welcome to the Alan Webb Family!

December 31, 2017

New Year, New Car I came in today looking for 3 different styles of cars. I was introduced to Josh and the 1st thing he did was make sure he knew what I wanted and need More

by Katie Wright
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hvass
Jan 04, 2018 -

Alan Webb Nissan responded

Hi Katie!! Another customer talking about a great experience they had with Josh Hvass, I'm not even a little bit surprised. This is a consultant that listens and cares about his customers. I'm so happy he was there to help you through your car buying experience! Thank you so much for your business! I hope we can continue to serve you for all your servicing needs! Welcome to the Alan Webb Family!

December 30, 2017

Pleasant and friendly but typical as of now just moments after my used car buying experience i would have to say that the dealership experience was just fine. My youthful salesman was More

by Ross Aaron Wietrick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hvass
Jan 04, 2018 -

Alan Webb Nissan responded

Hi Ross! Thank you for your kind words! Hvass is a great associate and we're happy to have him on our team. Thank you for the opportunity to earn your business! Welcome to the Alan Webb family!

December 30, 2017

Unprofessional and obviously not interested in my business Sent an email inquiring about a specific vehicle stating I Was looking to purchase. Was sent a response using a form letter that wasn't even filled o More

by Love my new car
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter Newman
Jan 04, 2018 -

Alan Webb Nissan responded

I apologize sir, we've recently changed our customer management tool and we're still working out the kinks with it. We hear you and we're working to address the concerns you've stated.

December 20, 2017

Outstanding service and knowledgable of vehicle Very attentive to our needs and personable and professional. Reviewed to our full satisfaction the instrument panel and controls. Explained the 3 mod More

by staub.james123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Newman
Dec 22, 2017 -

Alan Webb Nissan responded

Thank you for sharing your experience! Peter has been with us for a long time and is very knowledgeable about the whole Nissan line. I'm so happy to hear that you received the highest level of care and attention. We hope to see you here in the future for all your servicing needs! Welcome to the Alan Webb family!

December 19, 2017

Good customer service, friendly. Morriah she's very patient and make you understand what you want to know about the car that you want she's very friendly too and approachable. More

by Jean Bautista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moriah Borba
Dec 22, 2017 -

Alan Webb Nissan responded

Hi Jean! Thank you for sharing your story! We love having Mo on our staff. Taking the time to educate customers on their exciting new purchase is a huge part of the car buying experience and Moriah always knocks it out of the park! We hope to see you in the future for all your vehicle needs!

December 18, 2017

Nissan Rogue 2017 Moriah Borba was so great and knew so much about all the new features on the 2017 Rogue. Very impressed with her knowledge. She made buying a new ca More

by sbrenner001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Worked with AK to sign our papers and he was great too!!, Moriah Borba, Anthony Johnson
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