Alan Webb Nissan

Long distance, but no run-around Other than it taking fairly long to get to the finance guy to sign the papers, all went very well with me leasing a new Leaf! Other than it taking fairly long to get to the finance guy to sign the papers, all went very well with me leasing a new Leaf! More

engine light on. Could not get code. Turn light off. Engine light came on. They could not get a good code reading. After four hours of trying I requested they turn in off. If it comes on again I will Engine light came on. They could not get a good code reading. After four hours of trying I requested they turn in off. If it comes on again I will return to see if a code can be determined. As I sat there for four hours I did observe how Curtis handled different situation with customers. He has a gracious personality that seem to be a comfort to customers who interacted with him. Hopefully my next appointment won't take four hours. More

Great It was a great experience, the only thing I wish they had topped off my washer fluid. Not a big deal just thought hey might have. It was a great experience, the only thing I wish they had topped off my washer fluid. Not a big deal just thought hey might have. More

Service on 2015 Murano As usual, the service department was awesome. They changed the oil, lubed the car and rotated the tires in a little over an hour. They are always ex As usual, the service department was awesome. They changed the oil, lubed the car and rotated the tires in a little over an hour. They are always exceptionally nice, courteous and efficient. I forgot my lifetime oil certificate and they were able to access the information for me even though they were updating their data base. More

I Love :Alen Webb Nissan" My experience purchasing my new Nissan Frontier, was great. My sale agent "Josh" was very helpful and courteous to what my needs were in a truck. He w My experience purchasing my new Nissan Frontier, was great. My sale agent "Josh" was very helpful and courteous to what my needs were in a truck. He was most helpful, found the perfect truck, and the sale process went very smooth. My truck had small dent in passenger fender, but they fix it to new, and gave me a loaner in the meantime. Very happy, and as always.... will go back. Thank you Patti More

2016 Maxima passenger airbag My 2016 Maxima passenger airbag sensor was indicating improperly. The light indicates that no one is in the seat even though there is. The service dep My 2016 Maxima passenger airbag sensor was indicating improperly. The light indicates that no one is in the seat even though there is. The service department technician could not duplicate the problem and was not willing to replace the sensor as I requested. I understand intermittent problems are hard to troubleshoot. It disturbs me though that a safety issue such as airbag not deploying would be something that is allowed to just get worse. I hold Nissan responsible and liable in the event of an accident where airbags are not deployed. Leigh W. Potter More

Oil Change I typically only come in for oil changes and each time I come in i always see either Lucky or Curtis and there really nice and friendly, they alwasy l I typically only come in for oil changes and each time I come in i always see either Lucky or Curtis and there really nice and friendly, they alwasy let me know if they find something or if my appointment is going to be a bit delayed. More

Poor extended warranty The service manager seemed to be with me to get things fixed on my car I purchased used and also purchased an extended warranty. However, it would se The service manager seemed to be with me to get things fixed on my car I purchased used and also purchased an extended warranty. However, it would seem the bumper to bumper plan does not cover quite a bit of things that seem to be going wrong with my car. I have had to spend more money to get my car fixed because the items that were and still are having problems with are conditions that were kept from me prior to and after the sale of the car. The problem is the warranty will not cover precondition issues. My question is how do I know it is a precondition issue until a week later after purchasing the car when I finally notice the problem. For a while my care spent more time in the service department then with me. More