Alan Webb Nissan

Peace of mind Had new brakes installed. Shortly afterward heard a new noise and made an appointment. They checked it out and gave us peace of mind. At no additiona Had new brakes installed. Shortly afterward heard a new noise and made an appointment. They checked it out and gave us peace of mind. At no additional cost. More

Lost my appointment and made me wait You forgot to write down my appointment, failed to have my oil on hand, charged too much for fuel filter replacement and made me wait over 2.5 hours. You forgot to write down my appointment, failed to have my oil on hand, charged too much for fuel filter replacement and made me wait over 2.5 hours. Lousy service center!!! Curtis however was excellent to deal with. More

Easy and pain free Easy from start to finish. Easy to schedule online, pulled right in, they had me checked in and out within 45 minutes. Nice comfortable lounge for t Easy from start to finish. Easy to schedule online, pulled right in, they had me checked in and out within 45 minutes. Nice comfortable lounge for those who need to wait. While I was waiting it seemed all customers were happy with their experience. Good job Alan Webb Nissan! More

Really nice people, good job but need better communication The people at Alan Webb treat you like a VIP. I appreciate that they value their customers and are knowledgeable about the vehicles. My damage was The people at Alan Webb treat you like a VIP. I appreciate that they value their customers and are knowledgeable about the vehicles. My damage was extensive and the vehicle looks new. It took longer than I expected but the wait was worth it when I saw how nice my car looked! I am a happy Nissan owner and will be for a long time! Kathy Frisbie Real Estate Broker More

Quick, friendly, honest service I took my car in to be checked since it stopped unexpectedly on the freeway. I was able to get a rental for $10 + tax and I had my car back the same I took my car in to be checked since it stopped unexpectedly on the freeway. I was able to get a rental for $10 + tax and I had my car back the same day. The information I was given about what would happen with my car was accurate. Thank you! More

Maintenance It's so nice to just drop my car off for maintenance and know the mechanics take care of everything. My husband is so happy he doesn't have to worry a It's so nice to just drop my car off for maintenance and know the mechanics take care of everything. My husband is so happy he doesn't have to worry about anything other than drop off and pick up every 6 months for maintenance. More

Long distance, but no run-around Other than it taking fairly long to get to the finance guy to sign the papers, all went very well with me leasing a new Leaf! Other than it taking fairly long to get to the finance guy to sign the papers, all went very well with me leasing a new Leaf! More

engine light on. Could not get code. Turn light off. Engine light came on. They could not get a good code reading. After four hours of trying I requested they turn in off. If it comes on again I will Engine light came on. They could not get a good code reading. After four hours of trying I requested they turn in off. If it comes on again I will return to see if a code can be determined. As I sat there for four hours I did observe how Curtis handled different situation with customers. He has a gracious personality that seem to be a comfort to customers who interacted with him. Hopefully my next appointment won't take four hours. More

Great It was a great experience, the only thing I wish they had topped off my washer fluid. Not a big deal just thought hey might have. It was a great experience, the only thing I wish they had topped off my washer fluid. Not a big deal just thought hey might have. More

Service on 2015 Murano As usual, the service department was awesome. They changed the oil, lubed the car and rotated the tires in a little over an hour. They are always ex As usual, the service department was awesome. They changed the oil, lubed the car and rotated the tires in a little over an hour. They are always exceptionally nice, courteous and efficient. I forgot my lifetime oil certificate and they were able to access the information for me even though they were updating their data base. More