Alan Webb Nissan

Awesome service manager So I am going to say it again. We come back to Nissan for service because of the service manager, Curtis. And if he isn’t the manager, he should be. H So I am going to say it again. We come back to Nissan for service because of the service manager, Curtis. And if he isn’t the manager, he should be. He developed a relationship with us when we bought our 2017 Murano. He was thorough and low key. We still appreciate him and that is why we return! More

Excellent used car buying experience. Taylor and the rest of his team were polite and efficient. They had the car I wanted and they gave it to me for a good price. They sold me a fantastic Taylor and the rest of his team were polite and efficient. They had the car I wanted and they gave it to me for a good price. They sold me a fantastic new car warranty for a used car. And, most importantly, there was no pressure. More

Great Service and Service Advisors. I have purchased five vehicles from this dealership, mainly because of the fine service department. Curtis and Logan are top notch service advisors wh I have purchased five vehicles from this dealership, mainly because of the fine service department. Curtis and Logan are top notch service advisors who get the job done. The service technicians have always returned my vehicle without any new cosmetic problems. That’s very important. More

Oil change, factory recall, & a strange "clunk" sound Went in for a strange sound and an oil change. While I was there I got the factory recall taken care of re the airbag. They discovered that the stra Went in for a strange sound and an oil change. While I was there I got the factory recall taken care of re the airbag. They discovered that the strange sound was a plastic Rx bottle under the driver's seat rolling side to side when I turned mostly to the right and occasionally to the left!!! More

Disappointed Had appointment and was asked to wait for intake for 30 min beyond appointment time. Service agent also lied to me why I had to wait (said that person Had appointment and was asked to wait for intake for 30 min beyond appointment time. Service agent also lied to me why I had to wait (said that person he was helping who arrived at same time as me had appt when she said right in front of me she did not have appointment.) Service agent said batteries in key fobs never need replacing (which was reason I was there). Clearly has NO right to consult around issues. Also the lot was packed and they damaged and scratched my bumper which I discovered as soon as I got home but can’t prove. I got new batteries but I should have gone to my local Infiniti dealer. Lesson learned! More

Oil change Made an appointment That took few weeks to get into. However, once I was there they were quick, efficient, and done in a timely manner. Made an appointment That took few weeks to get into. However, once I was there they were quick, efficient, and done in a timely manner. More

Transmission replacement We were having trouble with our car stalling. No codes were coming up in the diagnostic. After agreeing to have them drop the pan they found metal sh We were having trouble with our car stalling. No codes were coming up in the diagnostic. After agreeing to have them drop the pan they found metal shavings throughout. Curtis was so helpful working with the Nissan corporate office to get our transmission replacement taken care of under warranty. Once that was approved he completed the job in just a few days. Very professional and responsive. He was the best mechanic we have ever worked with. More

Great service! Heidi and AC were awesome!! They went above and beyond to help me get into my new vehicle! They really advocated for me and that’s why I would return Heidi and AC were awesome!! They went above and beyond to help me get into my new vehicle! They really advocated for me and that’s why I would return in the future! More

first service I had my first service of my 2018 frontier and was very happy by the way that I was treated by staff. everything was explained very well and the out c I had my first service of my 2018 frontier and was very happy by the way that I was treated by staff. everything was explained very well and the out come was outstanding. More