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Alan Webb Nissan

Vancouver, WA

4.3
756 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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756 Reviews of Alan Webb Nissan

August 07, 2020

Great service Just moved to Vancouver from out of state and needed a minor repair. I called and spoke with Curtis, who gave me an estimate that was considerably low More

by dr95822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Aug 17, 2020 -

Alan Webb Nissan responded

Daniel, Thank you for taking your time to share this kind review and 5 star rating. We value your time and feedback. We are pleased to hear that Curtis provided excellent and professional customer service during your recent visit. We look forward to seeing you and your Juke in the future. Please take care and have a wonderful day! Sincerely, Your Alan Webb Nissan Family

August 05, 2020

From buying my car to service everyone has been up-front and honest to deal with. Their service dept is always prompt and informative . Price is always fair. More

by stuartc13
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Cory Ellis, Josh Webb
Aug 17, 2020 -

Alan Webb Nissan responded

Donald, Thank you for taking your time to share this nice review and 5 star rating. We are thrilled to hear that you have received honest and prompt service from us. We look forward to seeing you and your Rogue in the future. Please take care and have a great day! Sincerely, Your Alan Webb Nissan Family

August 03, 2020

Excellent service department. Never had a problem or a complaint and I have been a customer since 2/2015! Best dealership in the tri state area! More

by maxey.worcester
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Aug 17, 2020 -

Alan Webb Nissan responded

Sean, Awesome! We are pleased to hear that our staff continues to earned your repeat business. Thank you so kindly for high remarks and rating. We look forward to seeing you and your Pathfinder in the future. Have a wonderful day and stay healthy! Best wishes, Your Alan Webb Nissan Family

August 01, 2020

Josh was very professional and courteous Answered my questions fully and complied with my requests. It appeared that everyone there in service was ready, willing and eager to attend to your More

by FFANNICK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Josh Webb
Aug 17, 2020 -

Alan Webb Nissan responded

Francis, Perfect! We are pleased to hear that we were attentive and professional during your recent service visit. Thank you for taking your time to share this kind review and 5 star rating. We look forward to seeing you and your Frontier in the future. Have a great day and take care! Warm regards, Your Alan Webb Nissan Family

July 29, 2020

The experience was good. The people I contacted were professional and courteous. I would recommend my friends and other people to this dealership, Alan Webb More

by IOFTHE_TIGER
Recommend Dealer
Yes
Employees Worked With
Mike Hendrickson
Aug 18, 2020 -

Alan Webb Nissan responded

Valerie, Awesome! We are happy to hear that we were courteous and professional during your recent visit. Thank you for taking your time to share this nice review and recommendation. We look forward to seeing you and your Frontier in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Nissan Family

July 29, 2020

Every time I go in for service, something gets billed wrong. My experience with this particular dealership has been worse than any other car service in the whole country so far, sorry. Even after I placed a call More

by larrykaunas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ken Wilson, Sam Manaway, Josh Webb
Aug 18, 2020 -

Alan Webb Nissan responded

Larry, I sincerely apologize that we fell short of your expectations. Thank you for taking the time to share your experience with us. I appreciate your feedback. It is insight such as this that helps me improve our processes and thus our customer satisfaction. If you have any more feedback that you would like to share with me personally, please don’t hesitate to reach out to me directly. I look forward to improving your experiences in the future. Respectfully, Chris Porter General Manager 360-574-1131 ext 257 chrisp@alanwebbautogroup.com

July 28, 2020

Oil change Love the people here, always so intelligent, courteous and helpful! They know exactly what I am talking about and act on it. Curtis is the best! More

by hokie1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Aug 18, 2020 -

Alan Webb Nissan responded

David and Lois, Thank you for taking your time to share how we are doing. We are happy to hear the Curtis is the best. We value your time and feedback. We look forward to seeing you and your 370Z in the future. Have a wonderful day and stay healthy! Best wishes, Your Alan Webb Nissan Family

July 28, 2020

Every experience I have had with this dealership has been wonderful. Always fast and efficent service! I have never had a problem at Alan Webb More

by Jason
Recommend Dealer
Yes
Employees Worked With
Ruvim Pelyukhno, Cory Ellis, Mike Hendrickson
Aug 18, 2020 -

Alan Webb Nissan responded

Jason, Wonderful. We are thrilled to hear that you continue to receive fast and efficient service on every visit. Thank you for taking your time to share this kind review and 5 star rating. We look forward to seeing you in the future. Thank you for choosing Alan Webb Nissan. Have a great day and take care! Best wishes, Your Alan Webb Nissan Family

July 28, 2020

quick and efficient. Service was on time and even thru in a carwash. Curtis is a great customer service tech. Got a call this morning and my recall part is in. Great s More

by omaopad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Aug 18, 2020 -

Alan Webb Nissan responded

Daniel, Thank you for taking your time to share your thoughts about your recent experience here at Alan Webb Nissan. We value your time and feedback. We are happy to hear that Curtis provided quick, efficient and great customer service. We look forward to seeing you and your Murano in the future. Have a wonderful day and stay healthy! Best wishes, Your Alan Webb Nissan Family

July 25, 2020

I never have to worry when I take my car to Alan Webb Nissan. It's such good service and never takes as long as I think it's going too. My service advisor Curtis Snider is knowledgeable and friendly. More

by cassieasper
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Aug 18, 2020 -

Alan Webb Nissan responded

Cassie, Awesome! We are thrilled to hear that you have a worry free experience when servicing your Altima with Curtis. Thank you for taking you time to share your thoughts and high rating. We look forward to seeing you in the future. Have a great day and take care! Sincerely, Your Alan Webb Nissan Family

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