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Alan Webb Nissan

Vancouver, WA

4.3
756 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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756 Reviews of Alan Webb Nissan

November 02, 2020

As always, I received a great service. I am very happy with Alan Webb Nissan at the Auto Mall Drive location in Vancouver, WA. Thank you! More

by carmenjkf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Cory Ellis, Josh Webb
Nov 02, 2020 -

Alan Webb Nissan responded

Carmen, Awesome. We are pleased to hear that you continue to receive great service from our staff at Alan Webb Nissan. Thank you for taking the time to share this nice review. We value your time and feedback. We look forward to seeing you and your Juke in the future. Have a wonderful day! Sincerely, Your Alan Webb Nissan Family

October 31, 2020

Curtis provides top rated customer service and Pete is my go to technician providing maintenance and advice on the care of my vehicle. Great team! More

by Mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Technician Pete, Curtis Snider
Nov 02, 2020 -

Alan Webb Nissan responded

Mo, Awesome! We are thrilled that Curtis and Pete are a great team and keep you coming back to Alan Webb Nissan. Thank you for taking the time to share this review. We value your time and feedback! We look forward to seeing you in the future. Have a great day! Sincerely, Your Alan Webb Nissan Family

October 29, 2020

When I bought my present Nissan in early 2020 as a used vehicle, I hasted about service in the Vancouver area and was told to just use a certain class mechanic. The dealership Is had purchased my small More

by horable
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Webb
Nov 02, 2020 -

Alan Webb Nissan responded

Hello, Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. Thank you for choosing Alan Webb Nissan for your Pathfinder's needs. We look forward to seeing you in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Nissan Family

October 29, 2020

Curtis went out of his way to fit me in as a walk in and the repair was done sooner than estimated. It was a walk-in. More

by MICHAEL.BELOCURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Nov 02, 2020 -

Alan Webb Nissan responded

Michael, Thank you for taking the time to share this nice review. We value your time and feedback. We are pleased to hear that Curtis was so accommodating and efficient/ We look forward to seeing you and your Titan in the future. Have a great day! Best wishes, Your Alan Webb Nissan Family

October 28, 2020

Always so friendly and flexible with oil change appointments! I do however wish they did a complimentary vacuum with oil change. Thank you again guys! More

by Livcamp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Cory Ellis, Josh Webb
Nov 02, 2020 -

Alan Webb Nissan responded

Hello, Thank you for taking the time to share this nice review. We value your time and welcome your feedback. We are happy to hear that our staff is always friendly and flexible. We apologize for not vacuuming your vehicle during this service. Thank you for choosing Alan Webb Nissan for your vehicle's needs. Have a wonderful day! Sincerely, Your Alan Webb Nissan Family

October 27, 2020

TELEPHONE HARASSMENT! This dealerships Sales Manager, Tim, has contacted me on 5 different occasions. By phone, by text, leaving voicemails for a car that is not mine. I have never been to this dealershi More

by M.M.
Customer Service
Recommend Dealer
No
Employees Worked With
Tim Rock
October 24, 2020

I worked with George C, George Z, & Mike to purchase my vehicle. They were very helpful. I would have liked to have received a bit more for my trade. More

by bchuffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Zumwalt, George Chiong, Tim Rock, Oriana Corral
Oct 26, 2020 -

Alan Webb Nissan responded

Brian, Thank you for taking the time to share this nice review. We value your time and welcome your feedback. We are pleased to hear that our team was helpful. Thank you for choosing Alan Webb Nissan for your vehicle needs. We look forward to seeing you and your new Pathfinder in the future. Take care! Sincerely, Your Alan Webb Nissan Family

October 24, 2020

Horrible! Brushed us off about a major manufacturer defect, now we are stuck with paying thousands in repairs. Not to mention they never answer their phone. More

by KP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Curtis Snider, Ken Wilson, Cory Ellis, Josh Webb
October 23, 2020

Every time I get my car serviced, the service department is always professional and courteous. My service advisor is knowledgeable and provides me advice on my vehicle. More

by mdeebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Ellis
Oct 26, 2020 -

Alan Webb Nissan responded

Margret, Thank you for taking the time to share this nice review and a 5-star rating. We value your time and welcome your feedback. We are pleased to hear that Cory was professional and courteous. We look forward to seeing you and your Maxima in the future. Have a great day! Sincerely, Your Alan Webb Nissan Family

October 22, 2020

Excellent service department and staff. Very knowledgeable, do what they say and completed in a timely manner. Will continue to have all service work competed at Webb Nissan More

by david_welt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Oct 27, 2020 -

Alan Webb Nissan responded

David, Thank you for taking the time to share your experience. We value your time and welcome your feedback. We are pleased to hear that our staff was excellent and timely. We look forward to seeing you and your Murano in the future. Have a wonderful day! Sincerely, Your Alan Webb Nissan Family

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