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Alan Webb Nissan

Vancouver, WA

4.2
759 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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759 Reviews of Alan Webb Nissan

February 08, 2021

AAAWESOME CUSTOMER SERVICE WILL BE DEFINITELY COMING BACK FOR PARTS AND SERVICE AAAWESOME CUSTOMER SERVICE WILL BE DEFINITELY COMING BACK FOR PARTS AND SERVICE AAAWESOME CUSTOMER SERVICE WILL BE DEFINITELY More

by artsamt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Cory Ellis, Josh Webb
Feb 08, 2021 -

Alan Webb Nissan responded

Hello, Awesome! We are thrilled to hear that you will be back. Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. Thank you for choosing Alan Webb Nissan for your vehicle's needs. We look forward to seeing you in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Family

February 07, 2021

The service was Tkhey also well done and was finished half hour beore they said it was done.They also fixed the low pressure in my tires More

by deakins52
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Adam Ahmadi
Feb 08, 2021 -

Alan Webb Nissan responded

Jon, Thank you for taking the time to share this review and a 5-star rating. We value your time and feedback. We are happy to hear that work was performed well and timely. We look forward to seeing you and your Altima in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Nissan Family

February 06, 2021

Way better than it used to be. Friendly, but a little short-staffed. Not their fault. Prices were not competitive enough with most higher-rated vehicles. More

by Contact10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
Feb 08, 2021 -

Alan Webb Nissan responded

Hello, Thank you for taking the time to share this nice review. We value your time and appreciate your feedback. Your insights help us to grow and build a positive customer experience for you and others. We hope to see you again. Have a great day! Sincerely, Your Alan Webb Nissan

February 05, 2021

Curtis in service is always very helpful and informative. My car is always ready at the time I have been quoted. Please don't send so many surveys. More

by lshifflette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Feb 08, 2021 -

Alan Webb Nissan responded

Linda, We are pleased to hear that Curtis is always helpful and informative. Thank you for taking the time to share your thoughts. We value your time and feedback. We look forward to seeing you and your Rogue in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Family

February 03, 2021

My problem was not fixed...was told the service was 149....charged me 259....didn't do xxxx. My Suv sunroof drain still clogged. I don't believe any service was done at all. xxxxxxxx! More

by mkovich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Curtis Snider, Cory Ellis, Josh Webb
February 03, 2021

They got me in very quickly and I was in and out in like an hour. Very nice and understanding staff, very commutative and helped me understand cars needs. Would definitely recommend this location! More

by lysserz13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Webb
Feb 03, 2021 -

Alan Webb Nissan responded

Elyssa, We are happy to hear that our staff earned your recommendation with their communication, understanding, and timeliness. Thank you for taking the time to share this nice review and a 5-star rating. We look forward to seeing you and your Nissan Juke in the future. Have a great day! Sincerely, Your Alan Webb Nissan Family

January 24, 2021

Easy to get an appointment for service. The service was completed in a timely fashion and to my satisfaction. Service representative was very friendly. Overall a good experience. More

by 1ntbts
Recommend Dealer
Yes
Employees Worked With
Cory Ellis
Jan 27, 2021 -

Alan Webb Nissan responded

Willard, Thank you for taking the time to share this nice review. We value your time and feedback. We are happy to hear that your service was completed in a timely fashion and to your satisfaction. We look forward to seeing you and your Nissan Altima in the future. have a great day! Sincerely, Your Alan Webb Nissan Family

January 17, 2021

Easy, through service and Curtis is the absolute best service advisor! And Brandi found our replacement wiper blades for the best price too. We’ll be back! More

by CAROL16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Snider, Brandi Johnson
Jan 18, 2021 -

Alan Webb Nissan responded

Carol, Thank you for taking the time to share this nice review and a 5-star rating. We value your time and appreciate your feedback. We are pleased to hear that Curtis is the absolute best service advisor. We look forward to seeing you in the future. Take care and have a great day! Sincerely, Your Alan Webb Nissan Family

January 16, 2021

Was very impressed with the knowledge that the salesman knew about all cars we looked at very honest with our answers very polite and efficient I More

by KCDACOOK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Jan 18, 2021 -

Alan Webb Nissan responded

Kathleen, We are happy to hear that our staff was knowledgeable, polite, honest, and efficient during your recent visit. Thank you for taking the time to share this kind review and a 5-star rating. We value your time and feedback. We look forward to seeing you in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Nissan Family

January 13, 2021

Curtis was very helpful when I came in for my service and told him I had a problem with a popping sound on the right side of my car when I made turns, he said he would make sure they looked at it and service More

by robertbhoover
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Curtis Snider
Jan 13, 2021 -

Alan Webb Nissan responded

Ruth, Thank you for taking the time to share this nice review and a 5-star rating. We value your time and feedback. We are pleased to hear that Curtis was helpful and informative during your recent service visit. We look forward to seeing you and your Rogue in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Nissan Family

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