Alan Webb Nissan
Vancouver, WA
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756 Reviews of Alan Webb Nissan
I recently went to Alan Webb Nissan for a recall repair and was treated with respect like I was having an expensive repair done. Because of the courtesy and respect I was shown I did have some other maint and was treated with respect like I was having an expensive repair done. Because of the courtesy and respect I was shown I did have some other maintenance work done totalling around $1000. The service associate was great. More
This place is a joke. Took over a month to get my vehicle back. Poor employees. Kira tried telling my vehicle wasn't even there on day 3 and can never give you more than " Took over a month to get my vehicle back. Poor employees. Kira tried telling my vehicle wasn't even there on day 3 and can never give you more than "someone will call you back" which they never do. Adam couldn't be reached and is the service manager for 2 weeks and his excuse was simply to busy. If I'm paying you to work on my vehicle I expect a call back within a day being reasonable. But no response in two weeks is ridiculous. They go out of there way to screw you out of warranty and ignore phone calls. Literally find anywhere to go besides this place if you want to save yourself a headache. And icing on the cake got my pickup back with new lights on my dash that were never there before and a nice scuffed tire. More
Everyone we encountered was friendly and helpful. The service was excellent. The issue was diagnosed and repaired very professionally. I would recommend this dealership to everyone. The service was excellent. The issue was diagnosed and repaired very professionally. I would recommend this dealership to everyone. More