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Alan Webb Nissan

Vancouver, WA

4.2
756 Reviews

3608 NE Auto Mall Dr

Vancouver, WA

98662

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756 Reviews of Alan Webb Nissan

July 12, 2022

Apparently, the parts for the car were in but no one ever contacted me as I was told I would. about a few weeks later I called in to find out if there was any update on parts and told oh yea there here... n More

by JOSEPH.JACKSON
Recommend Dealer
No
Employees Worked With
I dont recall who I worked with.
Jul 14, 2022 -

Alan Webb Nissan responded

We regret to hear that you are displeased with your recent experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Thank You

July 03, 2022

Had an issue with the LED lights on the front of our Rogue. The dealer initially told us a few months ago that it would cost several hundred dollars. Adam in the service department double checked the st More

by dduane47.wa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ahmadi, Colby Kubicz
Jul 14, 2022 -

Alan Webb Nissan responded

We are glad we could help! We hope to be of service to you again in the future. Best wishes, Alan Webb Nissan

June 17, 2022

This is a clean, friendly and efficient dealership that provides the services promised for the cost estimated. More

by andrewyoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Johnson
Jun 23, 2022 -

Alan Webb Nissan responded

Thank you for the amazing review and rating! We look forward to doing business with you again in the future. Sincerely, Alan Webb Nissan

June 16, 2022

Adam was very friendly and efficient. Got car back quickly and everything worked as we expected it to More

by cocoa50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ahmadi
Jun 23, 2022 -

Alan Webb Nissan responded

Thank you for the amazing review and rating! We look forward to doing business with you again in the future. Sincerely, Alan Webb Nissan

Jun 23, 2022 -

Alan Webb Nissan responded

Thank you for the amazing review and rating! We look forward to doing business with you again in the future. Sincerely, Alan Webb Nissan

June 10, 2022

Just completed the 40,000 mile service on my 2018 Murano ...as usual, everything was done as required, and on time. Service personnel were friendly and responsive. 100% recommended! More

by Z5PICKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Ahmadi
Jun 16, 2022 -

Alan Webb Nissan responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! We hope to be of service to you again in the future. Adam Ahmadi Alan Webb Nissan Service Manager

June 05, 2022

Excellent at every step of the process. Staff receiving were knowledgeable, mechanics solved the problem, staff kept me informed in real time every step of the way. Service Manager, profess More

by rcanache
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Johnson, Eden Mederos, Kira Groshong, Colby Kubicz
Jun 11, 2022 -

Alan Webb Nissan responded

We're happy to hear you had such a positive experience with our service team! We look forward to your next visit! Take care!

June 04, 2022

People super nice friendly tne best dealer in town when you need it they there for you More

by samysunset
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Ecret, Brandi Johnson, Rudy Moore, Eden Mederos, Kira Groshong, Colby Kubicz
Jun 11, 2022 -

Alan Webb Nissan responded

Thank you for letting us know about your recent visit to Alan Webb Nissan. We're looking forward to your next visit with us!

June 03, 2022

The staff is friendly and very helpful. Service is completed as promised and on time. More

by DTAYLOR939604
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gail Tolar, Brandi Johnson, Adam Ahmadi, John Mann, Lynn Taylor, Rudy Moore
Jun 11, 2022 -

Alan Webb Nissan responded

Don, thank you so much for the positive review! We look forward to your next visit! Take care!

May 29, 2022

Alan Webb Nissan treated me kindness and efficiency. Especially the gal that works the front desk. She is so helpful and nice. Her customers service can't be beat. I highly recommend Alan Webb Nissan fo More

by Karlablott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eden Mederos
Jun 02, 2022 -

Alan Webb Nissan responded

Karla, Your wonderful feedback and rating mean a lot to us. Thanks for taking the time to leave us this information about your recent visit. Take care! Sincerely, The Alan Webb Nissan Team

May 27, 2022

Amazing, helpful, patient, goes above and beyond, understanding, and cares for their customers. 100% recommend! More

by Jabishop199
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Ramirez
Jun 02, 2022 -

Alan Webb Nissan responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Nissan Team

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