Alan Webb Mazda

Excellent customer service My concerns about my car were looked into and resolved in all possible ways. My service consultant explained in detail the work done and offered some My concerns about my car were looked into and resolved in all possible ways. My service consultant explained in detail the work done and offered some outside options for things they couldn't do on account of unavailability of parts. More

software update Megan was very friendly and the issue was taken care of. I asked about a scratch from a rock n the front fender. She told me that I would have to mak Megan was very friendly and the issue was taken care of. I asked about a scratch from a rock n the front fender. She told me that I would have to make another appointment. More

Above and beyond! I have been bringing my Mazda in for service since I purchased it at Alan Webb almost 4 years ago. Every visit has been easy, quick and always pleasa I have been bringing my Mazda in for service since I purchased it at Alan Webb almost 4 years ago. Every visit has been easy, quick and always pleasant! Megan in service is great and goes above and beyond!! More

Awesome The individuals were so awesome and helpful. I came in with a time crunch and they absolutely excelled regardless of the struggle they had with their The individuals were so awesome and helpful. I came in with a time crunch and they absolutely excelled regardless of the struggle they had with their system. More

Wheel Repair This is essentially a review of WheelkraftNW. I discovered my wheel was damaged after taking it in for an oil change. As a courtesy, AWM agreed to h This is essentially a review of WheelkraftNW. I discovered my wheel was damaged after taking it in for an oil change. As a courtesy, AWM agreed to have it taken care of. The work was done promptly and the wheel looks as good as new! More

Great Very good guys to work with. Help you out every step of the way. Got a good price without a lot of drama. Thank you. Very good guys to work with. Help you out every step of the way. Got a good price without a lot of drama. Thank you. More

Amazing service I was in the market for a different car. I happened to stoppedin at Alan Webb just to see if they could do any better than the Portland area dealers, I was in the market for a different car. I happened to stoppedin at Alan Webb just to see if they could do any better than the Portland area dealers, and met up with Manny Vargas. I had never really considered Mazda before, but let me tell you how happy I am that I came in! First, Manny took his time to discuss all my options. We walked through several vehicles, and we talked about all my needs. I drive quite a bit for my job and side business, so safety is priority 1. Mazda has so many safety options on vehicles, its quite extraordinary! Once I settled on the vehicle, Manny walked me through everything about the car. It's literally a computer on wheels. And I'm glad the Manny was there to show me all the features, because the owners manual is like a novel. Holy cow! Once the papers were signed, Manny again walked me through everything about the car before I drove off. The entire staff truly made me feel like I was their only customer that day. From making sure I had plenty of water, to sitting and talking with me, to making sure I understood every thing about the deal. Amazing!!! I'd highly recommend Alan Webb to anyone. In fact, it was worth the drive across the river to do business in Vancouver, and I’d gladly do it again. Thank you!!!! More

Oil change Nice people but too much for an oil change - definitely not coming back for brake fluid or other fluid change out - $202 for each service😱 Nice people but too much for an oil change - definitely not coming back for brake fluid or other fluid change out - $202 for each service😱 More

It was a great experience working with the team at Alan Webb I enjoyed working with the team at Alan Webb. They provided excellent customer service. I purchased a 2019 Mazda3. Everyone at Alan Webb was very hel I enjoyed working with the team at Alan Webb. They provided excellent customer service. I purchased a 2019 Mazda3. Everyone at Alan Webb was very helpful, and knowledgable of my Mazda3 and financing. Everything was explained to me clearly. I hope to be a long term customer. Thank you all so much for everything. I love my Mazda?🚘🚘 More

Service department is awesome I’ve been to Alan Webb Mazda service department a few times. Megan is awesome. She knows me by name asks how my job is going. Service is performed per I’ve been to Alan Webb Mazda service department a few times. Megan is awesome. She knows me by name asks how my job is going. Service is performed perfectly. Megan explain prior to and after. All other service department employees are very personable as well. More