Alan Webb Mazda
Vancouver, WA
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1,245 Reviews of Alan Webb Mazda
Had a great experience with the service department taking care of vehicle recall repairs. They contacted me to schedule repairs, then I was able to easily change appointment online when a conflict arose for care of vehicle recall repairs. They contacted me to schedule repairs, then I was able to easily change appointment online when a conflict arose for first appointment. Staff went above and beyond to complete my repairs in a timely manner, finishing well before the estimated wait time. Debra kept me informed of the timeframe throughout the process both by text and in person. A great overall experience. More
Great service with excellent staff. I went in for an oil change. The process was seamless, quick and easy. Would highly recommend Alan Webb Mazda. change. The process was seamless, quick and easy. Would highly recommend Alan Webb Mazda. More
Easy check in for service with friendly and courteous staff. Work performed as expected and will return to this dealership for future service needs. Thank you! staff. Work performed as expected and will return to this dealership for future service needs. Thank you! More
I appreciate you saving me money by letting me use my $30 coupon from Ron Tonkin! I would rather use you if you let me use coupon. Thank you for the good work you do!! Caroline D coupon from Ron Tonkin! I would rather use you if you let me use coupon. Thank you for the good work you do!! Caroline D More
Devra is the best! I tried to make an appointment online, but obviously I did something wrong. Devra told me not to worry and she worked me no problem. Alan Webb Mazda I tried to make an appointment online, but obviously I did something wrong. Devra told me not to worry and she worked me no problem. Alan Webb Mazda always has the best service department. I'll keep buying Mazda's since the service is so great. More
Sales experience was good and Chris Smith was a pleasure to work with. We also met with Natalie Erickson who handled our financial paper work and she was very nice and friendly. Later we did however have i to work with. We also met with Natalie Erickson who handled our financial paper work and she was very nice and friendly. Later we did however have issues with what was removed from the vehicle by mistake and the residue and ants on the outside of the vehicle. We brought the vehicle back and they did a incomplete job of removing residue and in the process chipped and scratched the back bumper paint. For years we have been taking our 2014 Mazda 6 in for service work and had never had an issue before. More
Devra was super nice and helpful. She made sure to check on us and let us know when my car would be done soon. The seats were comfortable, the toys were great to keep my toddler occupied and there were snac on us and let us know when my car would be done soon. The seats were comfortable, the toys were great to keep my toddler occupied and there were snacks and water while we waited which was fantastic. And everything felt very clean and sanitized considering the ongoing pandemic we’re all dealing with. I had a fabulous experience! More
Great Customer Service, Down To Earth, Works Well As A Team, Runs A Efficient Business, Works With Your Finances, Overall They Make The Best Deals‼️ Team, Runs A Efficient Business, Works With Your Finances, Overall They Make The Best Deals‼️ More
Great communication and service. Work was done in a timely manner and price was reasonable. Met expectations and was nice to my teenaged daughter which was nice. timely manner and price was reasonable. Met expectations and was nice to my teenaged daughter which was nice. More
Oil change and headlights recall They completed the oil change and I was originally told that they would not be able to complete the work on the headlights recall but after examini They completed the oil change and I was originally told that they would not be able to complete the work on the headlights recall but after examining the headlights they were able to complete the repair so I would not have to come back again. So I was very happy to have it completed. More