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Alan Webb Mazda

Vancouver, WA

4.7
1,244 Reviews

3716 NE 66th Ave

Vancouver, WA

98661

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1,244 Reviews of Alan Webb Mazda

November 23, 2021

Awesome service!! The service department was able to squeeze me in earlier than expected. Wonderful experience. More

by J15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Nov 24, 2021 -

Alan Webb Mazda responded

Hello, Thanks for the amazing review and rating, (name)! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

November 22, 2021

Detrik was great to work with and veto knowledgeable, however, there were many points of miscommunication through the process. When scheduling it was not made clear the work could not be done that evenin More

by kaitlyn_cobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Detrik Blue, June White
Nov 22, 2021 -

Alan Webb Mazda responded

Kaitlyn, We are disappointed to hear of your less-than-stellar experience with us. We sincerely apologize for falling short of your expectations. Please know that we will review your experience with our staff. Your insights help us to build a positive customer experience for you and others. Again we are sorry for our poor communication and scheduling of service due. Thank you for choosing Alan Webb Mazda for your vehicle needs and allowing us the opportunity to make it right. Take care and have a great week! Sincerely, Your Alan Webb Mazda Auto Family

November 22, 2021

Always fast and pleasant service. I know they are not only trying to upsell, but want to make sure my car is serviced properly. More

by theresatt2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Nov 22, 2021 -

Alan Webb Mazda responded

Theresa, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that your service is always fast and pleasant. We look forward to seeing you and your CX-5 in the future. Take care and have a wonderful holiday week! Sincerely, Your Alan Webb Mazda Auto Family

November 19, 2021

Good customer service, and the service was done in a timely manner. I appreciated the reminders about the appointment through text and email. More

by JCSANDCO
Customer Service
Recommend Dealer
Yes
Employees Worked With
June White, Mikayla Parker
Dec 06, 2021 -

Alan Webb Mazda responded

John, Thank you for taking the time to share your experience with us. We value your time and feedback. We look forward to seeing you and your Cx5 in the future. Happy Holidays! Sincerely, Your Alan Webb Mazda Auto Family

November 19, 2021

Friendly, professional, top notch service, been taking my car there for six years. Highly recommend. More

by joie.karnes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Nov 19, 2021 -

Alan Webb Mazda responded

Joie, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are happy to hear that we were friendly, professional, and continued to provide top-notch service. We look forward to seeing you and your mazda3 in the future. Take care and have a wonderful weekend! Sincerely, Your Alan Webb Mazda Auto Family

November 18, 2021

I received a warm reception from a friendly service writer. Service begun quickly and finished when promised. More

by dmdes43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Nov 19, 2021 -

Alan Webb Mazda responded

David, That's awesome to hear! We are pleased that our staff was warm, friendly, and provided prompt service. We value your time and feedback. We look forward to seeing you and your CX5 in the future. Take care and have a great weekend! Sincerely, Your Alan Webb Mazda Auto Family

November 16, 2021

They were very respectful they were very helpful and were very kind and courteous there was an issue with my car on the outside and they even stuck it on the inside to make sure it was safe they gave me a fr More

by Powerofgod29
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Nov 19, 2021 -

Alan Webb Mazda responded

Hello, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

November 12, 2021

Detrik exceeded my expectations on every point. Communication was clear and he was super friendly to boot! More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Nov 16, 2021 -

Alan Webb Mazda responded

Matt, Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions and/or concerns. Best Regards, The Alan Webb Mazda Team

November 12, 2021

Friendly great to work with salesman every time. The easiest car buying experience for me ever. More

by jamiestephenson5586
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Allen, Collin Griffin
Nov 16, 2021 -

Alan Webb Mazda responded

Jamie, Awesome! We are thrilled to hear that your car buying experience was the easiest you ever had. We value your time and feedback. Thank you for choosing Alan Webb Mazda for your vehicle needs. We look forward to seeing you and your new Mazda CX-9 in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

November 12, 2021

Detrick and the entire team were fantastic to work with. My CX5 had some sub par repairs performed at another shop, and Alan Webb's team quickly identified and corrected the problems. More

by K.WALLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Nov 16, 2021 -

Alan Webb Mazda responded

Thanks for the amazing rating, Kurt! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

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