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Alan Webb Mazda

Vancouver, WA

4.7
1,245 Reviews
Call Dealership (360) 334-3000

3716 NE 66th Ave

Vancouver, WA

98661

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1,245 Reviews of Alan Webb Mazda

December 13, 2023

Easy to work with, easy to schedule, communicative They have been so helpful with everything we have needed or wanted during the car buying process More

by MCDROSSIAN
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
Dec 20, 2023 -

Alan Webb Mazda responded

Thanks for the kind words! We're glad to hear that our team has been helpful and communicative throughout your car buying process. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

December 12, 2023

Jason was very helpful and knowledgeable about the vehicles. He was honest and helped us pick the car better suited for our needs. More

by lupe_r
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Franklin Jr.
Report | Print
Dec 20, 2023 -

Alan Webb Mazda responded

Hi Lupe, thank you for your kind words! We're happy to hear Jason could assist you in finding the right car, and if you have any more questions or need further assistance, feel free to reach out. We're here to help!

December 11, 2023

Fast efficient and no pressure Answered all my questions completely. Were courteous Helpful. Free water and snacks a plus More

by michelleschaubert
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker, Mikayla Parker
Report | Print
Dec 12, 2023 -

Alan Webb Mazda responded

Hi Michelle! Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that we could give you a fast, efficient, and pressure-free experience to go with those refreshments. We're always here to answer any questions you may have, and your feedback is greatly appreciated!

December 10, 2023

The service crew and accessories guys were amazing! ! Felt comfortable. Cared about. And like I might have made a good choice in dealership More

by Drbevyn
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker, Mikayla Parker
Report | Print
Dec 12, 2023 -

Alan Webb Mazda responded

Thanks a ton for your kind words and positive feedback, we always strive to make our customers feel comfortable and cared for. We're glad to hear you had a good experience with your service appointment, and hope to see you again soon!

December 10, 2023

Alan Webb Mazda is a very good dealership. The Lube For Life program is fantastic. This last visit was great for the oil change, but I'm having a parity my fobs not working. They thought it wa More

by kutterback4
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker, Mikayla Parker
Report | Print
Dec 12, 2023 -

Alan Webb Mazda responded

Thank you for your feedback! We're glad to hear you had a positive experience with our Lube For Life program. We apologize for the inconvenience with your key fobs and appreciate your patience. Our team will do their best to resolve the issue during your upcoming visit!

December 09, 2023

Great customer service No hassle Everything is quick and easy. The Alan Webb Mazda team is always a pleasure to work with. More

by charliei_07
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker, Mikayla Parker
Report | Print
Dec 12, 2023 -

Alan Webb Mazda responded

Hi Charlie, thank you so much for your kind words and 5-star review! We're thrilled to hear that you had a great experience with our team at Alan Webb Mazda. We appreciate your support and look forward to serving you again in the future.

December 06, 2023

Great. However I could not hear or really see the video about my vehicle. Great. However I could not hear or really see the video about my vehicle. So hopef More

by debpie44
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker, Mikayla Parker
Report | Print
Dec 12, 2023 -

Alan Webb Mazda responded

Hi Deb, thank you for your feedback. We apologize for the inconvenience you experienced with the video, we'll work on that for any future appointments and hope to see you back. If you have any further concerns, feel free to reach out!

December 06, 2023

Did not communicate with me correctly Job completed without my permission Not happy Will never recommend this dealership More

by OLIVADRIANA32
Recommend Dealer
No
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
December 06, 2023

Detrik was the most professional and helpful person I have come across in a long time. He was so kind to every customer I heard him speak with. It is refreshing to see good customer service again! More

by Kris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Dec 12, 2023 -

Alan Webb Mazda responded

Hi Kris, thank you for your kind words! We strive to provide excellent customer service and it's great to hear that Detrik made a positive impression. We appreciate your feedback and hope to continue providing helpful and professional assistance in the future!

December 05, 2023

No issues everyone I encountered was friendly and helpful Pleasant, they asked if needed anything no issues More

by WISH87
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker, Mikayla Parker
Report | Print
Dec 12, 2023 -

Alan Webb Mazda responded

Thanks so much for the kind words, it's awesome to hear that you had a pleasant experience with our team! If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a great day!

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