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Alan Webb Mazda

Vancouver, WA

4.7
1,245 Reviews
Call Dealership (360) 334-3000

3716 NE 66th Ave

Vancouver, WA

98661

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1,245 Reviews of Alan Webb Mazda

December 28, 2023

Given the holiday season, Poor preparation or advanced prior authorizations even though direct information given. Was promised great service, yet received poor service with extended wait. No complaints ab More

by justaladyandherdog
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
Jan 05, 2024 -

Alan Webb Mazda responded

Thank you for sharing your honest feedback. We apologize for any inconvenience you experienced during your visit. We do appreciate your recognition of our staff's professionalism and will take your concerns about dealership protocols into consideration for future improvements.

December 26, 2023

Excellent The experience at Allen Webb Mazda was excellent. Everyone I dealt with was very professional and courteous. More

by mjmolch
Recommend Dealer
Yes
Employees Worked With
Alex Gonzales
Report | Print
Dec 26, 2023 -

Alan Webb Mazda responded

Wow, thanks so much for the recommendation! We strive to provide excellent service and it's great to hear that everyone at Alan Webb Mazda met your expectations. We appreciate your feedback and look forward to serving you again in the future!

December 25, 2023

Great customer service. Everyone is helpful, efficient and does a great job. I'm happy with my purchase and the follow up care they provide. More

by Audrey
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker, Mikayla Parker
Report | Print
Dec 26, 2023 -

Alan Webb Mazda responded

Hi Audrey, thank you so much for taking the time to leave us a review! We're thrilled to hear that our team provided you with great customer service and that you're happy with your purchase. We appreciate your support!

December 25, 2023

Detrik is very knowledgeable with the maintenance of the miata MX 5 and is very easy to work with. He has excellent customer service skills More

by 61hooter69
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
Dec 26, 2023 -

Alan Webb Mazda responded

Thank you for the kind words about Detrik! We're glad to hear that he's knowledgeable and easy to work with. Providing excellent customer service is important to us, and we appreciate your feedback. Let us know if there's anything else we can assist you with!

December 25, 2023

Friendly and fast Courteous and quick to answer any questions I had. Good communication. Happy overall. More

by DBWEBB4
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker, Mikayla Parker
Report | Print
Dec 26, 2023 -

Alan Webb Mazda responded

Thank you for the positive review! We're thrilled to hear that you had a positive experience with our team. If you have any more questions or need assistance in the future, feel free to reach out!

December 25, 2023

Excellent communication proactive responses and thorough review We are grateful for your commitment to a Successful service, and your customer care. More

by SARYN.KIRK.K8
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
Dec 26, 2023 -

Alan Webb Mazda responded

Thanks for your kind words! We're glad to hear that our communication and proactive approach met your expectations. We appreciate your support and look forward to providing you with excellent customer care in the future!

December 23, 2023

Always pleasant and professional. I feel I'm treated fairly and with respect. I have high confidence in Detrik to take great care of my car and me as a customer. More

by CJ
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
Dec 26, 2023 -

Alan Webb Mazda responded

Hi CJ, thank you so much for your kind words! It's our goal to provide excellent service and treat all our customers with fairness and respect. We appreciate your confidence in us and look forward to continue taking great care of you and your car.

December 22, 2023

Took care of battery warranty and got me back on the road quickly. Also did my oil change. More

by NAGLEKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
Report | Print
Dec 26, 2023 -

Alan Webb Mazda responded

Thanks so much for your positive review. We're glad we could assist you with your battery warranty and oil change, and get you back on the road swiftly. If there's anything else we can do for you, let us know!

December 22, 2023

Great team great to work with. Total experience was great. Overall experience was awesome and the whole team was great to work with. More

by don.walley
Recommend Dealer
Yes
Employees Worked With
John Kendall, John Kendall
Report | Print
Dec 26, 2023 -

Alan Webb Mazda responded

Hi Don, thank you for your kind words! We're thrilled to hear that you had a great experience working with our team. We appreciate your positive feedback and look forward to serving you again in the future. Have a wonderful day!

December 22, 2023

See above. Best experience that I have ever had with any automobile dealership ever in my life. What a great organization!!! More

by pdxwayne
Recommend Dealer
Yes
Employees Worked With
Detrik Blue, Detrik Blue
Report | Print
Dec 26, 2023 -

Alan Webb Mazda responded

Hi Wayne! Thank you so much for your kind words and for choosing our dealership. We're thrilled to hear that you had the best experience with us. It's always our goal to provide exceptional service. We truly appreciate your support and hope to see you again soon!

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