Alan Webb Mazda

Friendly and customer focused Megan is always friendly and very customer focused. I also appreciate how they vaccumn my floors! I have been coming here for years and I always have Megan is always friendly and very customer focused. I also appreciate how they vaccumn my floors! I have been coming here for years and I always have a great experience. More

Very satisfied with Mazda staff and job done. Great staff and accommodating. Megan was helpful with information about my car needs and when I left during the service she offered me a ride (I didn' Great staff and accommodating. Megan was helpful with information about my car needs and when I left during the service she offered me a ride (I didn't ask) due to the rain. She is kind and personable. More

Painless new auto purchase I knew which car I wanted. got a price over the internet and it was honored. Very nice experience. Everyone was very helpful and friendly. Very satisf I knew which car I wanted. got a price over the internet and it was honored. Very nice experience. Everyone was very helpful and friendly. Very satisfied. More

Excellent From scheduling the service to service completion the crew at Alan Webb was fabulous. Knowledgeable, professional and I felt like I was part of a fa From scheduling the service to service completion the crew at Alan Webb was fabulous. Knowledgeable, professional and I felt like I was part of a family. More

Great customer service This dealership offers great customer service in all areas. We purchased the vehicle at your dealership and continue to get it serviced there. Jessi This dealership offers great customer service in all areas. We purchased the vehicle at your dealership and continue to get it serviced there. Jessica Pham, Service Adviser, is an outstanding employee. She is conscientious, thorough, helpful and friendly. She goes above and beyond to insure things are done and keeps us informed of any issues or projected future service costs our vehicle might need. More

Above and beyond service and expertise I’ve been coming to Alan Webb for 6 years and the service department and parts are so amazingly knowledgeable, timely, incredibly professional and fri I’ve been coming to Alan Webb for 6 years and the service department and parts are so amazingly knowledgeable, timely, incredibly professional and friendly. Absolutely the most amazing experience will keep me driving the miles to get the best. From online scheduling to going the extra mile and always reliable. They are very trust worthy! More

Disappointed I worked with Olivia online for 2 weeks which was perfect for my schedule and desire to see things in writing. It was agreed that I would arrive at a I worked with Olivia online for 2 weeks which was perfect for my schedule and desire to see things in writing. It was agreed that I would arrive at a specific time to finalize a purchase according to the agreements made and confirmed. I arrived on time and was extremely shocked and disappointed that nothing was ready. No paperwork drawn up, the car was on the lot and very dirty. The initial tour of the car itself was not necessary having researched its features and capabilities and already voiced desire to finalize. I’m not naive to think some time would not be involved, but, anticipated enough prep by them to streamline the process. Some of the delay was in the incorrect quote given to me via document online and that I was prepared to sign for. Hence the contract was an additional $3,000. I did not get out of there till 9:00 p.m., and, still had to get the car back the next day to complete the package as planned. The business manager was very timely and didn’t try to sell options that I had already voiced plan. The time with him was only delayed by the poor computer performance. Disappointed that buying this car was not as pleasant an experience as the last two Purchases from Alan Webb. More

Great service Fast, courteous service. Got it right in and done quickly. Didn’t try to sell us stuff we didn’t need. Definitely recommend Alan Webb. Fast, courteous service. Got it right in and done quickly. Didn’t try to sell us stuff we didn’t need. Definitely recommend Alan Webb. More

seervice fantastic company great service clean outstanding Megan Robin and Jessica Pham both very outstand in their field of customer service can not say anyth fantastic company great service clean outstanding Megan Robin and Jessica Pham both very outstand in their field of customer service can not say anything except if I had a company I would hire them both in a heart beat More

New tires I called in & needed new tires same day because I live out of town now and was making a trip in. Megan said they had tires in and if I drop my car off I called in & needed new tires same day because I live out of town now and was making a trip in. Megan said they had tires in and if I drop my car off ASAP then she could have it done by 5pm for me(I live an hour away so me coming to town is a day event). Sure enough I dropped my car off by 11am and it was ready right before 5pm. I always get extraordinary service in Mazda, doesn’t matter if it’s Megan or Jessica these ladies are amazing! Thank you!!! More