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Alan Webb Mazda

Vancouver, WA

4.7
1,239 Reviews
Whether you're in need of a new 2024-2025 Mazda or used car, our skilled auto staff is here to help you find exactly what you're looking for. Looking for reliable service or parts center serving the Vancouver, Portland, Beaverton, Gresham or St. Helens, OR areas? Come on down and get your fix at Alan Webb Mazda today! Speaking of new 22024-2025 Mazda CX-5, Mazda3, CX-50, Mazda CX-90 and CX-70 models, you have the pick of the litter with the ones in our showroom. Whether you're window shopping or looking for a test drive, you can rest assured that you won't be disappointed here at Alan Webb Mazda. If there are any questions you have that need answering, the automotive experts on our staff are here to cater to your every automotive need.
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3716 NE 66th Ave

Vancouver, WA

98661

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Showing 1,239 reviews

January 31, 2022

Detrik is awesome! He was very helpful and informative in letting me know it might take a little while. he gave me a loaner so I didn’t have to wait around at the dealership. All around good experience and I More

by blake.labay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
June White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Cooksey
Jan 31, 2022 -

Alan Webb Mazda responded

Blake, Thank you for taking the time to share this kind review with a 5-sta rating. We value your time and feedback. We are pleased to hear that your service was a good experience. We look forward to seeing you and your Mazda CX-5 in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

January 31, 2022

Service was done quickly and the staff was super nice. Would suggest vacuum service for driver side. Would be a nice touch and I’ve seen other dealers so that as a courtesy. More

by laurieknaup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Alan Webb Mazda responded

Laurie, Thank you for taking the time to share this review with a 5-star rating. We value your time and feedback. Your insights help us to build a more positive customer experience for you and others. We are pleased to hear that your service was performed quickly and that our staff were super nice. We look forward to seeing you and your CX5 in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

January 28, 2022

Great service by Detrik. Car was delivered half an hour earlier than promised! Good job! More

by gls0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

Alan Webb Mazda responded

Hello, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that Detrik provided great service and your service was prompt. We look forward to seeing you in the future. Have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

January 27, 2022

It was easy to schedule an appointment with the service department. It took about a half hour longer than I expected. When they give you a paper on what you need to fix it seems to change from one time to More

by K Conway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Alan Webb Mazda responded

Thank you for your time and your valuable feedback. We strive to meet or exceed our customer expectations. We are sincerely concerned and apologize that we fell short of your expectations. Your insight is highly appreciated and will help us to build a better customer experience. You may also reach out to our Service Manager, Floyd Quiding, to discuss this matter at 360-574-1131 ext 230 or floydq@alanwebbautogroup.com

January 27, 2022

Scheduling and service were excellent. Staff were very professional, efficient, and pleasant. It took less than five minutes to check in for my service appointment and leave. Communication was clear abou More

by ROSS_DEBRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Howard
Jan 28, 2022 -

Alan Webb Mazda responded

Thanks for the amazing review and rating, Debra! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

January 26, 2022

Detrik was amazing. He did such a great job taking care of everything and answered all my questions. Thank you! Give the man a raise! More

by TANNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Alan Webb Mazda responded

Tanner, We are pleased to hear that Detrik was amazing. We value your time and feedback. We look forward to seeing you in the future. Take care! Sincerely, Your Alan Webb Mazda Auto Family

January 26, 2022

Have had easy efficient times with two different recall fixes. They are always willing to fit me in to get my car back quickly . I appreciate shuttles and or free lyft rides to or from the dealership. Frie More

by 8ar8jooooo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Alan Webb Mazda responded

Barbara, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are happy to hear that staff was friendly, plenty of communication, and timely service was provided. We look forward to seeing you and your Mazda RX8 in the future. Take care and have a great weekend! Sincerely, Your Alan Webb Mazda Auto Family

January 24, 2022

It was a pain free process taking my car in for it's regularly scheduled maintenance. They had a loaner ready, and we're quick with the service. No complaints here! More

by mitchellwsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2022 -

Alan Webb Mazda responded

Mitchell, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We rea pleased to hear that your service was quick and complaint-free. We look forward to seeing you in the future. Take care and have a wonderful day! Sincerely, Your Alan Webb Mazda Auto Family

January 20, 2022

I was pleasantly surprised to find the first service appointment was free, a very good price. The gal I talked with was very polite and responsive to my concern about a battery issue. More

by AMIGO1JKE
Recommend Dealer
Yes
Employees Worked With
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Alan Webb Mazda responded

John, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that Mikayla was polite and responsive to your concerns. We look forward to seeing you and your Mazda CX-30 in the future. Take care and have a wonderful day! Sincerely Your Alan Webb Mazda Auto Family

January 19, 2022

So accommodating and competent! Much cheaper than I expected. I really appreciate the 32 point inspection. More

by DEVOY.PEGGY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Detrik Blue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikayla Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Alan Webb Mazda responded

Thanks for the amazing review and rating, Peggy! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Mazda Team

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