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Mikayla Parker

Overview Reviews (197)

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Mikayla Parker

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Mikayla Parker

Service Consultant

Alan Webb Mazda

3716 NE 66th Ave
Vancouver, WA 98661

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4.8

197 Reviews

Overview Reviews (197)

4.8

197 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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197 Reviews of Mikayla Parker

May 21, 2024

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Great service thanks again I get my oil changed here always. Very friendly and wait time is short. always. Very friendly and wait time is short. More

by HEIMANSUE

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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May 22, 2024 -

Alan Webb Mazda responded

Thanks for sharing your positive experience with us! We're glad to hear that you consistently receive great service and enjoy the short wait times. We appreciate your loyalty and look forward to your next visit!

May 15, 2024

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I love how courtesy the gentlemen at the front desk and who was working on my car keeping me informed on what they were doing and the video showing me what they found wrong and was welling to fix it that d who was working on my car keeping me informed on what they were doing and the video showing me what they found wrong and was welling to fix it that day. More

by LJUNESTYX@EMBARQMAIL.COM

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kevin Welker, Tim Gilcrease, Detrik Blue, Norman Maloy, Andrew Briggs, Carlos Barrientos, Cole Poyser , James Howard, Floyd Quiding

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May 20, 2024 -

Alan Webb Mazda responded

Thanks for sharing your positive experience with us! We're glad to hear that our team provided excellent service and kept you informed throughout the process. We appreciate your feedback and look forward to serving you again in the future!

May 11, 2024

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Employee Rating

Oil change was quick and easy, didn’t pressure me into buying any extra services. buying any extra services. More

by gonzalezomar13

Verified Customer

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Recommend Dealer

Yes

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May 13, 2024 -

Alan Webb Mazda responded

Hi Omar, thank you for sharing your positive experience with us! We're glad to hear that your oil change was quick and easy. We appreciate your feedback!

May 04, 2024

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Just had a routine service and they were prompt and courteous. Nice waiting area with coffee and water. The service was done quickly and everything went great. courteous. Nice waiting area with coffee and water. The service was done quickly and everything went great. More

by MALAR

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Detrik Blue

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May 07, 2024 -

Alan Webb Mazda responded

Thanks for sharing your positive experience with us! We're glad to hear that our team provided prompt and courteous service during your visit. We appreciate your feedback and hope to see you again soon!

May 02, 2024

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Employee Rating

Get the job done in a doable time frame, kind, competent, quick check in, friendly, accessible to parts dept close to check in, clean, improve by having bagels and cream cheese, maple bars, donuts competent, quick check in, friendly, accessible to parts dept close to check in, clean, improve by having bagels and cream cheese, maple bars, donuts……… More

by ruppertjan2004

Verified Customer

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Recommend Dealer

Yes

Helpful 0

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May 06, 2024 -

Alan Webb Mazda responded

Thank you for the stellar review! We appreciate your feedback about adding more food options and will definitely take that into consideration for future improvements. We're thrilled to hear you had a positive experience with us!

April 26, 2024

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So far, so good. Sales department was terrific. Financial department was thorough and easy to deal with. Service department was a piece of cake. Sales department was terrific. Financial department was thorough and easy to deal with. Service department was a piece of cake. More

by ScottGraham139

Verified Customer

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Recommend Dealer

Yes

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Apr 30, 2024 -

Alan Webb Mazda responded

Hi Scott, we're glad to hear you had a positive experience with sales, finance, AND service! Thank you for taking the time to share your feedback. We look forward to serving you again in the future!

April 16, 2024

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Ms. Parker had exceptional customer service and made sure my vehicular needs were met to my standard. Ten out of ten, would want to see again. my vehicular needs were met to my standard. Ten out of ten, would want to see again. More

by johnnk1996

Verified Customer

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Recommend Dealer

Yes

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Apr 19, 2024 -

Alan Webb Mazda responded

Thank you for sharing your positive experience with us! We are delighted to hear that Mikayla provided exceptional customer service. We look forward to serving you again in the future!

April 13, 2024

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Employee Rating

Service was excellent. Everyone was welcoming, professional, and extremely courteous. Will definitely be back and would recommend. Everyone was welcoming, professional, and extremely courteous. Will definitely be back and would recommend. More

by SMYERS73SMYERS

Verified Customer

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Service Time

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Recommend Dealer

Yes

Helpful 0

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Apr 15, 2024 -

Alan Webb Mazda responded

Thanks for the kind words! We're delighted to hear that you had a positive experience with us. We look forward to welcoming you back and appreciate your recommendation!

April 05, 2024

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I always enjoy the people at the service desk , always good service , luv my xxoo 5 good service , luv my xxoo 5 More

by conniep69

Verified Customer

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Detrik Blue

Helpful 0

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Apr 08, 2024 -

Alan Webb Mazda responded

Thank you so much for sharing your positive experience with us, Connie! We are delighted to hear that you always receive good service from our team at the service desk. We appreciate your support and look forward to serving you again soon!

April 02, 2024

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Employee Rating

I came for a synthetic oil change and had conventional oil put on my car instead. She tried to convince me it was the oil that Mazda recommends for my car. Upon further questioning, she admitted that the oil put on my car instead. She tried to convince me it was the oil that Mazda recommends for my car. Upon further questioning, she admitted that the synthetic with the proper weight was not in stock. I would have preferred that someone check with me first to see if I was ok with the conventional. More

by river3

Verified Customer

Recommend Dealer

Other Employees Tagged: Mikayla Parker

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Apr 08, 2024 -

Alan Webb Mazda responded

Thank you for sharing your feedback. We apologize for the oversight with your oil change, and will address this issue with our team to ensure better communication moving forward. We appreciate your understanding, and feel free to contact us at 360-334-3000 for further questions and concerns.

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