Alan Webb Chevrolet
Vancouver, WA
Filter Reviews by Keyword
By Type
709 Reviews of Alan Webb Chevrolet
I appreciated Bob's no pressure sales approach. He also made it very easy to test drive the vehicle. I purchased a used vehicle. I ALWAYS take a used vehicle to an independent shop for a pre-purcha He also made it very easy to test drive the vehicle. I purchased a used vehicle. I ALWAYS take a used vehicle to an independent shop for a pre-purchase inspection. I was pleased that Bob made that easy and did not object. The indepedent inspection revealed one important component that needed to be fixed. Again, no push back, just fast assessment and fix to the problem. I would highly recommend this dealership. Dave in finance had all the paper work ready to go. Throrough but effecient process. More
After my purchase of Bolt EV I had, and still have issues with the Chevy App. and all of the OnStar Apps. I went through every step twice and three times none of the apps will work, I asked that they do a with the Chevy App. and all of the OnStar Apps. I went through every step twice and three times none of the apps will work, I asked that they do a reboot of the system or do a software uptate, all they would say was they were 2 week out. I still do not have an appointment with a service Department Technician, When I bought the car I was told that I could come in any time and they would walk me through or help with anything. Not true More
Pleasant and understanding, fulfilled all required negotiations for buying a car. Answered all relevant questions and went above and beyond to ensure the smooth process of it all. negotiations for buying a car. Answered all relevant questions and went above and beyond to ensure the smooth process of it all. More
Our experience buying a new car at Alan Webb was outstanding. Bob was great to work with and he answered all our questions. Highly recommend Alan Webb Chevrolet. outstanding. Bob was great to work with and he answered all our questions. Highly recommend Alan Webb Chevrolet. More
If I could give them negative stars, I would. Worst dealership experience I have ever had. They sold us a broken vehicle, claimed they couldn’t reproduce the issue and therefore couldn’t fix it, Worst dealership experience I have ever had. They sold us a broken vehicle, claimed they couldn’t reproduce the issue and therefore couldn’t fix it, then when asked to trade in 2.5 months later and told us the “not broken” vehicle had lost 12k in value. The one person at this business who was helpful was Jamie, who truly tried to do her best to assist in our trade in, including coming in on her day off. More
I had a great experience at Alan Webb. Jamie was my salesperson and she did a super nice job helping me out. I felt like I got a great deal without a bunch of hassles and no pressure at al Jamie was my salesperson and she did a super nice job helping me out. I felt like I got a great deal without a bunch of hassles and no pressure at all. Dave, in the finance department, was also very helpful and no pressure either. Both of them answered my questions, showed me my options and let me decide what were the best options for me. More