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Alan Webb Chevrolet

Vancouver, WA

4.8
709 Reviews

3712 NE 66th Ave

Vancouver, WA

98661

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709 Reviews of Alan Webb Chevrolet

April 06, 2021

Very disrespectful. Told me I had to run vehicle before checking oil. Check oil while warm which is a lie. Argumentative. Bad customer service. I will never return to this dealer and will inform others. My More

by Alysha meadows
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Sailer, floyd Quiding
May 25, 2021 -

Alan Webb Chevrolet responded

Alysha, We appreciate the feedback and I will talk to the Service Department in regards to this issue. We pride ourselves on meeting all expectations on the Service and Sales side. If there is anything further I can look into, please reach out to me directly.

May 26, 2021 -

Alysha meadows responded

I highly doubt anyone will look into this because I have had numerous other people reach out and say they have had the same experience all you guys had to do was 1 not lie and treat me like I don’t know what I am talking about and 2 fix the damage done to the paint on my truck because I was able to prove you guys did it as you parked my truck in a bush on your side lot and not a single person has reached out to me to fix it. Word of mouth can destroy a company!

April 02, 2021

Amazing dealership!!! Salesman was knowledgeable and made us feel very comfortable. I will recommend to all my friends. CJ in finance did an incredible job, very pleased More

by kevinkastner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BO Lusher, CJ Seaman
Apr 05, 2021 -

Alan Webb Chevrolet responded

Kevin, Awesome! We are thrilled to hear that Bo earned your recommendation. Thank you for taking the time to share this nice review with a 5-star rating. We look forward to seeing you and your new Silverado in the future. Have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

April 02, 2021

Was soured at first with initial salesperson but Monica and Jamie really stepped up to the plate and provided me with excellent service and quickly More

by Jbardonner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Cochran, Jamie Johnson
Apr 05, 2021 -

Alan Webb Chevrolet responded

James, We are disappointed to hear of your initial interaction with a staff member. We are sorry we fell short of your expectations. We are thrilled to hear that Monica and Jamie stepped up by providing excellent service. Thank you for taking the time to share this nice review. We value your time and appreciate your feedback. It helps us to grow a positive customer experience for you and others. We look forward to seeing you and your Silverado in the future. Take care and have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

April 01, 2021

Great customer service I enjoyed the courteous and friendly people of the dealership. It was a pleasure working with these 2 individuals. Of my friends go there I would recommend they talk to them. More

by tvparch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson, Jason White
Apr 01, 2021 -

Alan Webb Chevrolet responded

Terry, We are happy to hear that Jason and Jamie were awesome to work with and earned your recommendation. We value your time and feedback. We look forward to seeing you and your Silverado in the future. Thank you for choosing Alan Webb Chevrolet for your vehicle needs. Have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

April 01, 2021

Best experience I’ve had at a dealership. John Anderson was great to work with start to finish. Allan Webb Chevrolet takes care of its costumers. Super happy with my GMC Sierra. More

by merrill.figueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Anderson, Keith Dubay
Apr 01, 2021 -

Alan Webb Chevrolet responded

Merrill, Thank you for taking the time to share this nice review with a 5-star rating. We value your time and feedback. We are pleased to hear that John was great to work with from start to finish. We look forward to seeing you and your Sierra in the future. Take care and have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

April 01, 2021

They are wonderful. Travis did an excellent job and went out of his way to get what I wanted. Natalie made everything easy and simple. More

by jlov35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, Travis Zavala
Apr 01, 2021 -

Alan Webb Chevrolet responded

Judy, We are pleased to hear that Travis did an excellent job and went out of his way to get what you wanted. We value your time and feedback. We look forward to seeing you and your Equinox in the future. Thank you for choosing Alan Webb Chevrolet for your vehicle needs. Take care and have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

March 28, 2021

Bob did a fantastic job and I would recommend him to anyone!He was very attentive to what I needed and provided excellent service throughout the entire purchase process More

by sean.cox
Recommend Dealer
Yes
Employees Worked With
Natalie Erickson, John Anderson, Bob Nodine
Mar 29, 2021 -

Alan Webb Chevrolet responded

Sean, Awesome! We are pleased to hear that Bob did a fantastic job and earned your recommendation. We value your time and feedback. We look forward to seeing you and your Silverado in the future. Thank you for choosing Alan Webb Chevrolet for your vehicle needs. Take care and have a wonderful day! Sincerely, Your Alan Webb Chevrolet Auto Family

March 26, 2021

Jamie was awesome, an excellent consultant who was helpful and went the extra mile. The selection of pickup trucks is as good as I've seen in the region. The dealership is conveniently located, clean, More

by paulvames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Johnson
Mar 29, 2021 -

Alan Webb Chevrolet responded

Paul, Thank you for taking the time to share your experience. We are pleased to hear that Jamie was awesome and went the extra mile. We sincerely apologize for the initial poor explanation for the OFAC or Red Flag. We value your feedback. Your insights help us to build a positive customer experience for you and others. We look forward to seeing you and your Ram in the future. Take care and have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

March 20, 2021

Alan Webb Chevrolet was more than accommodating. They were eager to take our used truck in trade for the new truck. Bo Lusher made the purchase of the new truck both easy and fun as we were purchasing fr More

by makena5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance department was great , BO Lusher, CJ Seaman
Mar 24, 2021 -

Alan Webb Chevrolet responded

Winston, Congratulations on your new Silverado. We are thrilled to hear that Bo made the purchase both easy and fun. We value your time and feedback. Thank you for choosing Alan Webb Chevrolet for your vehicle needs. Take care and enjoy your new truck! Sincerely, Your Alan Webb Chevrolet Auto Family

March 13, 2021

Jason White was very knowledgeable and made our purchase flawless. The dealership has a comfortable vibe as well as very clean. I will recommend Alan Webb to my friends. More

by cherylposey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason White
Mar 15, 2021 -

Alan Webb Chevrolet responded

Cheryl, We are happy to hear that Jason was knowledgeable and made your purchase flawless. We value your time and feedback. Thank you for taking the time to share this kind review, a 5-star rating, and your recommendation! We look forward to seeing you and your new Chevy Silverado in the future. Take care and have a great day! Sincerely, Your Alan Webb Chevrolet Auto Family

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