Al Piemonte Nissan - Service Center
Melrose Park, IL
1,329 Reviews of Al Piemonte Nissan - Service Center
The service department has the best people working there. Everyone is exceptional! They make you feel like part of the Nissan Family. I love coming in and having my car service even through this pandemic. Th Everyone is exceptional! They make you feel like part of the Nissan Family. I love coming in and having my car service even through this pandemic. They set me up with a lender while my car was getting serviced. I was in and out. More
The service was fine. But, the way everyone walked around without masks was appalling!! Everyone from the service people, sales and customers. Carlos was only person to have on mask. I will be contacting th without masks was appalling!! Everyone from the service people, sales and customers. Carlos was only person to have on mask. I will be contacting the cooperate to speak of your dealer's lack of following the safety guidelines set by the state More
The service consultant's name is Oscar. I took my vehicle in on Friday afternoon, due to a light on my dashboard. A few days ago I am taking my vehicle in for a recall for the ABS, and all of a sudde vehicle in on Friday afternoon, due to a light on my dashboard. A few days ago I am taking my vehicle in for a recall for the ABS, and all of a sudden a day later this light came on. I was told by ask her that my vehicle should be ready by Saturday morning and then he would call me by 10 AM to let me know. Saturday morning came and I never heard from him, I called him at 10 and I couldn't reach him I called back at 11 and I still couldn't reach him I left numerous messages until finally at 12 o'clock I was able to get a hold of him by calling again. Now I had previously told Oscar that I had to work Saturday afternoon. The whole time Oscar just kept giving me the runaround that my vehicle would be ready and I kept calling him finally at about 1 o'clock and he tells me that they're still finishing up my car but that it should be ready the time now is 1 :10pm and I have to be at work at 2 PM ask her told me that in 10 minutes the driver will be calling me to pick me up from my home 145 came and no car so I figured I just take an Uber . When I got there I'll ask her tummy was my drivers waiting for you I am formed him this was over 45 minutes ago now ask it was very rude and unprofessional. More
This is The only place I will get my car serviced at your Service department is outstanding! I that Carlos takes the time to explain everything too you. your Service department is outstanding! I that Carlos takes the time to explain everything too you. More
Excellent. From the time I arrived and was made to feel welcome. Elena was friendly, courteous and knowledgeable. I loved the fact that they take unscheduled appointments welcome. Elena was friendly, courteous and knowledgeable. I loved the fact that they take unscheduled appointments More
I like coming to Al Piemonte for service. The staff are polite and the work is completed in a good way. I do feel that the cost of my brake service was higher than I would have paid at my independent mecha polite and the work is completed in a good way. I do feel that the cost of my brake service was higher than I would have paid at my independent mechanic in River Forest. More
Very pleased with the service I received from this dealership. Customer service was excellent. I was kept up to date with everything dealing with my car. Service tech was superb definitely knows his j dealership. Customer service was excellent. I was kept up to date with everything dealing with my car. Service tech was superb definitely knows his job well. More
Muy mal servicio y mala atención no tengo nada bueno que comentar solo una mala experiencia y muy mala atención y gente que no tiene cuidado con los autos y no se hacen responsables de lo que hacen comentar solo una mala experiencia y muy mala atención y gente que no tiene cuidado con los autos y no se hacen responsables de lo que hacen More